Support Board
Date/Time: Mon, 12 May 2025 01:27:46 +0000
Bundled/Unbundled HISTORICAL
View Count: 807
| [2016-03-04 18:40:03] |
| User430553 - Posts: 3 |
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Hello Sierra, still no bundled-unbundled separtation with filling gaps? At realtime - its fully OK!! There is no progress with CTS communication or something other kind of problem? Thank u |
| [2016-03-04 18:46:28] |
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We have not yet had time to look into this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-03-04 19:27:09] |
| User430553 - Posts: 3 |
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Sad to hear it ;( Thank u, Sierra
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| [2016-03-25 05:58:58] |
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We have looked into this, and the unbundling of the CME tick by tick data does function properly with CTS T4. If you want us to reactivate your Sierra Chart account, we can do that. Just let us know here anytime. You can test again. If you test again we will need to know the symbol you are having a problem with and the date and time. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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