Support Board
Date/Time: Thu, 06 Nov 2025 12:25:07 +0000
Charts not updating
View Count: 838
| [2016-03-01 03:21:09] |
| User744694 - Posts: 2 |
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When I login charts are about 15-20 minutes behind and do not update while chart is open. Please help.
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| [2016-03-01 03:48:34] |
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We assume this is in regards to futures data or stock data? For futures data, refer to: Is Historical and Real-time Data Included? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-03-01 03:48:51
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| [2016-03-01 04:42:33] |
| User744694 - Posts: 2 |
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Futures. This is a trial for Top Step Trader. Sorry, I'm confused.
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| [2016-03-01 04:59:52] |
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In that case you need to connect to your CTS T4 account that Top Step Trader should have provided you: http://www.sierrachart.com/index.php?page=doc/CTS_T4.php#SetupInstructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-03-01 05:00:05
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