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Date/Time: Fri, 26 Apr 2024 21:50:27 +0000



ver 1374 - studies are gone

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[2016-03-01 01:04:55]
steve i depner - Posts: 14
upgraded to 1374 today. Closed and rebooted after trading hrs. now many of my studies say" unknown name.
Also, in the studies available column, only 25 or so studies are available.
Even the moving average selections are gone from the available studies column.
EMA's, pivots, initial balance --- all gone from the studies available.
What's the best procedure? --- delete and reload SC? ?
[2016-03-01 01:23:56]
steve i depner - Posts: 14
Sorry gents, all is well, now.
Evidently my Kaspersky anti virus lost its mind and evidently prevented some modules from loading.
You may want to make a note of that for yourselves.

Kaspersky has been bullet proof for me up until this. I certainly hope its an anomaly.
Thx
[2016-03-01 01:28:15]
Sierra Chart Engineering - Posts: 104368
Exit from Sierra Chart.

Go to the folder Sierra Chart is installed to and delete this file SierraChartStudies.dll if it exists.

Install Sierra Chart again from this page:
http://www.sierrachart.com/index.php?page=doc/download.php

And make sure it is installed into the same folder where you run Sierra Chart from.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
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