Support Board
Date/Time: Sat, 10 May 2025 15:05:10 +0000
My eurostoxx50 feed doesn't refresh
View Count: 765
| [2016-02-15 07:05:31] |
| User886859 - Posts: 4 |
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Hi, I think their is an issue with my Eurostoxx50 feed, which impacts all spread calculations. Thank you for your help, Kind regards, Lorenz |
| [2016-02-15 07:11:46] |
| User886859 - Posts: 4 |
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I also encounter a technical issue with the CAC40 feed which constantly switch from 15 to 30 min time frame. Thanks. Lorenz |
| [2016-02-15 08:04:44] |
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We are checking on the Eurostoxx50 data feed now. Regarding the time period of the bars continuously changing in the chart, refer to help topic 30.3: https://www.sierrachart.com/index.php?page=doc/helpdetails30.html#h30.3 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-02-15 08:08:52] |
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This was a problem with the Easy Screen FIX data feed. It is now reconnected and the Eurostoxx50 is now working. We wish this kind of problem does not exist but it is not something we have control over. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-02-15 10:24:23] |
| User886859 - Posts: 4 |
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Thank you for your support, Kind regards, Lorenz |
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