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Date/Time: Fri, 01 Mar 2024 23:15:51 +0000



FXCM Reject StopLoss orders and Take Profit

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[2016-02-04 00:58:11]
User368248 - Posts: 46
Hello.
I am using acsil code to send attachedorders.
I set target1 | 12T | qty:1000 | Lmt
Stop All | 40T | Stop

ANd, after order its filled by autotrading then I received this:
" Trade Order Error - FXCM order update (Rejected). Info: Unsupported Order Type or Field Combination, null. Internal Order ID: 9173. Service Order ID: (none). Symbol: EURUSD | 2016-02-03 18:41:11 *
Trade Order Error - FXCM order update (Rejected). Info: 19915;DAS 19915: ZDas Exception ORA-20177: Unsupported contingency type 1 on order 57424122. Internal Order ID: 9172. Service Order ID: (none). Symbol: EURUSD | 2016-02-03 18:41:11 *"

Can you helpme to determine the problem ?
If I dont sent attached orders then not problem with autotrading.
Thanks in advance
[2016-02-04 06:27:46]
Sierra Chart Engineering - Posts: 104368
Contact FXCM about these errors. The parts in bold are direct from their system:
" Trade Order Error - FXCM order update (Rejected). Info: Unsupported Order Type or Field Combination, null. Internal Order ID: 9173. Service Order ID: (none). Symbol: EURUSD | 2016-02-03 18:41:11 *

Trade Order Error - FXCM order update (Rejected). Info: 19915;DAS 19915: ZDas Exception ORA-20177: Unsupported contingency type 1 on order 57424122. Internal Order ID: 9172. Service Order ID: (none). Symbol: EURUSD | 2016-02-03 18:41:11 *"

You may want to provide FXCM your FIX log which contain these orders so they can troubleshoot the problem:
Providing FIX Log to Support

However, do not send the FIX log to us.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-02-04 06:28:02

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