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Date/Time: Sat, 02 Mar 2024 01:33:40 +0000



no real time data

View Count: 794

[2016-02-03 10:57:39]
User298588 - Posts: 19
it seems that i am conected to rithminc. but still not getting real time data.. could that
be a problem with my isp?
thanks

Rithmic Trading | Bridge process is still running. | 2016-02-03 05:48:09
Rithmic Trading | Connecting to the server 127.0.0.1. Port 49712 | 2016-02-03 05:48:11
Socket (29) | Connected. | 2016-02-03 05:48:11
Rithmic Trading | Connected to server. | 2016-02-03 05:48:11
Rithmic Trading | Sending logon request message. | 2016-02-03 05:48:11
Rithmic Trading | Starting the connection process to data and trading service. | 2016-02-03 05:48:11
Rithmic Trading | Logging is enabled. Log file: C:\SierraChart\Rim\Rithmic.log | 2016-02-03 05:48:11
Rithmic Trading | Connecting to Rithmic 01 US server. | 2016-02-03 05:48:11
Rithmic Trading | Server Alert: Market Data Connection Opened | 2016-02-03 05:48:15
Rithmic Trading | Server Alert: Market Data Connection Login Complete. Result text: "ok" | 2016-02-03 05:48:15
Rithmic Trading | Server Alert: Trading System Connection Opened | 2016-02-03 05:48:17
Rithmic Trading | Server Alert: Trading System Connection Login Complete. Result text: "ok" | 2016-02-03 05:48:17
Rithmic Trading | Server Alert: PnL Connection Opened | 2016-02-03 05:48:19
Rithmic Trading | Server Alert: PnL Connection Login Complete. Result text: "ok" | 2016-02-03 05:48:19
Rithmic Trading | Server Alert: Intraday History Connection Opened | 2016-02-03 05:48:22
Rithmic Trading | Server Alert: Intraday History Connection Login Complete. Result text: "ok" | 2016-02-03 05:48:22
Rithmic Trading | Server Name: SC DTC Bridge. | 2016-02-03 05:48:22
Rithmic Trading | Server protocol version: 7. Client protocol version: 7. There is a protocol match. | 2016-02-03 05:48:22
Rithmic Trading | Successfully connected. IB='PatelFutures'. | 2016-02-03 05:48:22
Rithmic Trading | Trading is supported. | 2016-02-03 05:48:22
Rithmic Trading | Order cancel and replace is supported. | 2016-02-03 05:48:22
Rithmic Trading | OCO Orders supported. | 2016-02-03 05:48:22
SC Market Stats | Starting real-time market data updates for: DECL-TF. ID: 1 | 2016-02-03 05:48:22
SC Market Stats | Connecting to the server ds5.sierracharts.com. Port 443 | 2016-02-03 05:48:22
Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2016-02-03 05:48:22
Rithmic Trading | Starting real-time market data updates for: TF FMH0016!-NYBOT. ID: 2 | 2016-02-03 05:48:22
SC Market Stats | Starting real-time market data updates for: NTCK-TF. ID: 3 | 2016-02-03 05:48:22
SC Market Stats | Starting real-time market data updates for: DTCK-TF. ID: 4 | 2016-02-03 05:48:22
SC Market Stats | Starting real-time market data updates for: UTCK-TF. ID: 5 | 2016-02-03 05:48:22
SC Market Stats | Starting real-time market data updates for: TICK-TF. ID: 6 | 2016-02-03 05:48:22
SC Market Stats | Starting real-time market data updates for: ADV-TF. ID: 7 | 2016-02-03 05:48:22
Socket (30) | Connected. | 2016-02-03 05:48:22
SC Market Stats | Connected to server. | 2016-02-03 05:48:22
SC Market Stats | Sending logon request message. | 2016-02-03 05:48:22
Rithmic Trading | Server Alert: mrv error : 13. Result text: "permission denied" | 2016-02-03 05:48:23
[2016-02-03 14:18:12]
SC Developer - David - Posts: 657
Refer to:
Rithmic Trading Platform Service: Permission Denied Resolution Procedure
[2016-02-03 17:51:11]
Sierra Chart Engineering - Posts: 104368
We apologize. The answer given the prior response was only for when there is a Permission Denied error when actually connecting to the Rithmic system. You are getting a permission denied error for a symbol:

Rithmic Trading | Starting real-time market data updates for: TF FMH0016!-NYBOT. ID: 2 | 2016-02-03 05:48:22
Rithmic Trading | Server Alert: mrv error : 13. Result text: "permission denied" | 2016-02-03 05:48:23

So you need to contact your trading service and have them authorize the ICE US exchange for real-time data.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-02-03 17:52:33

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