Support Board
Date/Time: Sat, 10 May 2025 13:40:39 +0000
Post From: no real time data
| [2016-02-03 17:51:11] |
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We apologize. The answer given the prior response was only for when there is a Permission Denied error when actually connecting to the Rithmic system. You are getting a permission denied error for a symbol: Rithmic Trading | Starting real-time market data updates for: TF FMH0016!-NYBOT. ID: 2 | 2016-02-03 05:48:22 Rithmic Trading | Server Alert: mrv error : 13. Result text: "permission denied" | 2016-02-03 05:48:23 So you need to contact your trading service and have them authorize the ICE US exchange for real-time data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-02-03 17:52:33
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