Support Board
Date/Time: Sat, 10 May 2025 06:23:51 +0000
File Save Issue and Scale Question
View Count: 705
| [2016-01-28 22:28:06] |
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1.) He tried renaming the chartbook. It seemed to work. He went to File -> Save As... named a file ES.cht, then he went to file - > open chartbook and the ES.cht doesn't show up as an option. What happened? I know we saved this file, but where is it likely saved to? 2.) We want to make the Y axis values correspond to the tick values that are traded in the DOM. Currently our Y-axis gives us values such as 1990.00, 1988.00, 1986.00, so larger ones. We clicked on 'interactive scale range', but this seems to constrict or enlarge the chart, but we need to change the actual values. How can we do this? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-01-29 11:20:57] |
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1. We see what probably went wrong. When the file was renamed probably the .CHT file extension was not specified. Select File >> Open Chartbook. Set the File Type to All Files. Locate the chart book name and rename it again and make sure the .CHT file extension is after the file name. 2. You need to set the Scale Increment to what you require. Refer to this page: https://www.sierrachart.com/index.php?page=doc/doc_Scaling.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-01-29 11:21:27
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