Login Page - Create Account

Home >> Support Board

Support Board

Date/Time: Sun, 05 May 2024 12:24:13 +0000

How to Post a Message for Support

Bug? Closing open position using Sell Ask/Sell Bid on Trade window creates new Buy Order

View Count: 1052

[2016-01-22 05:01:51]
[Go To First Post]
rc7rader - Posts: 144
I am using Sierra Chart version 1354 and IB as trading service/broker.

I always trade stocks but last night I also traded ES futures. I placed a buy order for ES with attached stop loss and target orders. My order got filled. Price moved half-way to my target and started to struggle so I decided to take profit and hit Sell Ask on the Trade Window. My sell order was filled so my position was closed and the attached stop loss and target orders were automatically canceled by Sierra Chart. However, I noticed a new buy order was placed a few points above where my position was closed and fortunately price did not move up to fill my order so I canceled the new order. I wasn't sure what happened - whether I made the error of hitting the buy button or Sierra Chart sent the new order. I tested this using Replay Chart and I was able to duplicate what happened. Sierra Chart places a new buy order when I close the position before my target or stop gets hit. This happens with both Sell Ask and Sell Bid on the Trade Window when the buy order for futures contract has attached orders. If the parent buy order does not have attached orders, the problem does not happen. Also, this problem doesn't happen with stocks.

I hope you can fix this problem soonest. Thank you.
[2016-01-22 05:17:41]
[Go To First Post]
Sierra Chart Engineering - Posts: 104368
There must be a misunderstanding here.

There cannot be any genuine problem like this.

Some quick testing now does not reveal any issue like described. And that is exactly what we would expect. Also, if a problem like this were to exist it would happen with any symbol. And also the kind of behavior you are describing, is not unusual with Interactive Brokers. We have heard of it before and the one issue that was carefully looked into was confirmed to be an issue on the Interactive Brokers side.

Why would this be the case?:
and the attached stop loss and target orders were automatically canceled by Sierra Chart.

This certainly is not the default behavior unless you are using Scale Out.

I noticed a new buy order was placed a few points above where my position was closed and fortunately price did not move up to fill my order so I canceled the new order.

Most likely this was an Attached Order attached to the sell order you submitted.

We recommend looking at the Trade >>Trade Activity Log to determine exactly what is happening in your case:
https://www.sierrachart.com/index.php?page=doc/doc_TradeActivityLog.php

We are very confident there is no genuine issue here.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-01-22 05:18:34
[2016-01-22 05:44:34]
[Go To First Post]
rc7rader - Posts: 144
Yes, I'm using Scale Out but the issue here is Sierra Chart sends the new buy order after closing the position and cancelling the stop loss and target orders.

It happened to me last night and even using the replay on Sierra Chart repeats the what happened.

I tried it again on replay now and this is the trade activity log:

ActivityType  DateTime  Symbol  OrderActionSource  InternalOrderID  ServiceOrderID  OrderType  Quantity  BuySell  Price  Price2  OrderStatus  FillPrice  FilledQuantity  TradeAccount  OpenClose  ParentInternalOrderID  PositionQuantity  FillExecutionServiceID
Order  2016-01-21 09:35:00.000  [Sim]ES-201603-GLOBEX  Replay 30.0X: ES-201603-GLOBEX 5 Min #2 | User order entry | Last: 1859. Attached Order  5323    Limit    Sell  1861.00    Pending Child-Client      Sim1  Close  5322    
Order  2016-01-21 09:35:00.001  [Sim]ES-201603-GLOBEX  Replay 30.0X: ES-201603-GLOBEX 5 Min #2 | User order entry | Last: 1859. Attached Order  5324    Stop    Sell  1839.00    Pending Child-Client      Sim1  Close  5322    
Order  2016-01-21 09:35:00.002  [Sim]ES-201603-GLOBEX  Replay 30.0X: ES-201603-GLOBEX 5 Min #2 | User order entry | Last: 1859  5322    Limit  2  Buy  1841.00    Order Sent      Sim1  Open      
Order  2016-01-21 09:35:00.003  [Sim]ES-201603-GLOBEX  Simulated order accepted  5322  5322  Limit  2  Buy  1841.00    Open      Sim1  Open      
Order  2016-01-21 09:48:00.000  [Sim]ES-201603-GLOBEX  Trade simulation fill. Bid: 1840.75 Ask: 1841.00 Last: 1840.75  5322  5322  Limit  2  Buy  1841.00    Filled  1841.00  2  Sim1  Open      
Fill  2016-01-21 09:48:00.001  [Sim]ES-201603-GLOBEX  Trade simulation fill. Bid: 1840.75 Ask: 1841.00 Last: 1840.75  5322  5322  Limit  2  Buy  1841.00    Filled  1841.00  2  Sim1  Open    2  5322.54
Order  2016-01-21 09:48:00.002  [Sim]ES-201603-GLOBEX  Auto-sent child from parent fill  5323    Limit  2  Sell  1861.00    Order Sent      Sim1  Close  5322  2  
Order  2016-01-21 09:48:00.003  [Sim]ES-201603-GLOBEX  Auto-sent child from parent fill  5324    Stop  2  Sell  1839.00    Order Sent      Sim1  Close  5322  2  
Order  2016-01-21 09:48:00.004  [Sim]ES-201603-GLOBEX  Simulated order accepted  5323  5323  Limit  2  Sell  1861.00    Open      Sim1  Close  5322  2  
Order  2016-01-21 09:48:00.005  [Sim]ES-201603-GLOBEX  Simulated order accepted  5324  5324  Stop  2  Sell  1839.00    Open      Sim1  Close  5322  2  
Order  2016-01-21 09:55:00.010  [Sim]ES-201603-GLOBEX  Replay 30.0X: ES-201603-GLOBEX 5 Min #2 | User order entry | Last: 1848. Attached Order  5326    Limit    Buy  1828.25    Pending Child-Client      Sim1  Open  5325  2  
Order  2016-01-21 09:55:00.011  [Sim]ES-201603-GLOBEX  Replay 30.0X: ES-201603-GLOBEX 5 Min #2 | User order entry | Last: 1848. Attached Order  5327    Stop    Buy  1850.25    Pending Child-Client      Sim1  Open  5325  2  
Order  2016-01-21 09:55:00.012  [Sim]ES-201603-GLOBEX  Replay 30.0X: ES-201603-GLOBEX 5 Min #2 | User order entry | Last: 1848  5325    Limit  2  Sell  1848.25    Order Sent      Sim1  Close    2  
Order  2016-01-21 09:55:00.013  [Sim]ES-201603-GLOBEX  Simulated order accepted  5325  5325  Limit  2  Sell  1848.25    Open      Sim1  Close    2  
Order  2016-01-21 09:56:00.000  [Sim]ES-201603-GLOBEX  Trade simulation fill. Bid: 1849.75 Ask: 1850.00 Last: 1850.00  5325  5325  Limit  2  Sell  1848.25    Filled  1849.75  2  Sim1  Close    2  
Fill  2016-01-21 09:56:00.001  [Sim]ES-201603-GLOBEX  Trade simulation fill. Bid: 1849.75 Ask: 1850.00 Last: 1850.00  5325  5325  Limit  2  Sell  1848.25    Filled  1849.75  2  Sim1  Close      5325.55
Order  2016-01-21 09:56:00.002  [Sim]ES-201603-GLOBEX  Modifying Attached Order from parent modification/fill. Ref price: 1849.75. Requested Price: 1829.75. Requested Quantity: 0  5326    Limit    Buy  1828.25    Pending Modify      Sim1  Open  5325    
Order  2016-01-21 09:56:00.003  [Sim]ES-201603-GLOBEX  Order modified internally  5326    Limit    Buy  1829.75    Pending Child-Client      Sim1  Open  5325    
Order  2016-01-21 09:56:00.004  [Sim]ES-201603-GLOBEX  Modifying Attached Order from parent modification/fill. Ref price: 1849.75. Requested Price: 1851.75. Requested Quantity: 0  5327    Stop    Buy  1850.25    Pending Modify      Sim1  Open  5325    
Order  2016-01-21 09:56:00.005  [Sim]ES-201603-GLOBEX  Order modified internally  5327    Stop    Buy  1851.75    Pending Child-Client      Sim1  Open  5325    
Order  2016-01-21 09:56:00.006  [Sim]ES-201603-GLOBEX  Auto-sent child from parent fill  5326    Limit  2  Buy  1829.75    Order Sent      Sim1  Open  5325    
Order  2016-01-21 09:56:00.007  [Sim]ES-201603-GLOBEX  Auto-sent child from parent fill  5327    Stop  2  Buy  1851.75    Order Sent      Sim1  Open  5325    
Order  2016-01-21 09:56:00.008  [Sim]ES-201603-GLOBEX  Simulated order accepted  5326  5326  Limit  2  Buy  1829.75    Open      Sim1  Open  5325    
Order  2016-01-21 09:56:00.009  [Sim]ES-201603-GLOBEX  Simulated order accepted  5327  5327  Stop  2  Buy  1851.75    Open      Sim1  Open  5325    
Order  2016-01-21 09:58:00.004  [Sim]ES-201603-GLOBEX  Canceling all orders for Symbol and Account  5323  5323  Limit  2  Sell  1861.00    Open      Sim1    5322    
Order  2016-01-21 09:58:00.005  [Sim]ES-201603-GLOBEX  Canceling all orders for Symbol and Account  5323  5323  Limit  2  Sell  1861.00    Pending Cancel      Sim1  Close  5322    
Order  2016-01-21 09:58:00.006  [Sim]ES-201603-GLOBEX  Simulated order canceled  5323  5323  Limit  2  Sell  1861.00    Canceled      Sim1  Close  5322    
Order  2016-01-21 09:58:00.007  [Sim]ES-201603-GLOBEX  Canceling all orders for Symbol and Account  5324  5324  Stop  2  Sell  1839.00    Pending Cancel      Sim1  Close  5322    
Order  2016-01-21 09:58:00.008  [Sim]ES-201603-GLOBEX  Simulated order canceled  5324  5324  Stop  2  Sell  1839.00    Canceled      Sim1  Close  5322    
Order  2016-01-21 09:58:00.009  [Sim]ES-201603-GLOBEX  Canceling all orders for Symbol and Account  5326  5326  Limit  2  Buy  1829.75    Pending Cancel      Sim1  Open  5325    
Order  2016-01-21 09:58:00.010  [Sim]ES-201603-GLOBEX  Simulated order canceled  5326  5326  Limit  2  Buy  1829.75    Canceled      Sim1  Open  5325    
Order  2016-01-21 09:58:00.011  [Sim]ES-201603-GLOBEX  Canceling all orders for Symbol and Account  5327  5327  Stop  2  Buy  1851.75    Pending Cancel      Sim1  Open  5325    
Order  2016-01-21 09:58:00.012  [Sim]ES-201603-GLOBEX  Simulated order canceled  5327  5327  Stop  2  Buy  1851.75    Canceled      Sim1  Open  5325
[2016-01-22 05:53:03]
[Go To First Post]
rc7rader - Posts: 144
This is the trade activity log from last night's actual trade on ES:

ActivityType  DateTime  Symbol  OrderActionSource  InternalOrderID  ServiceOrderID  OrderType  Quantity  BuySell  Price  Price2  OrderStatus  FillPrice  FilledQuantity  TradeAccount  OpenClose  ParentInternalOrderID  PositionQuantity  FillExecutionServiceID
Order  2016-01-21 09:13:21.498    Connected to server                Unspecified      None        
Order  2016-01-21 09:13:26.499    Requesting Open orders from trading service                Unspecified      None        
Order  2016-01-21 09:55:26.652    Requesting Open orders from trading service                Unspecified      None        
Order  2016-01-21 09:56:48.594    Requesting Open orders from trading service                Unspecified      None        
Order  2016-01-21 10:35:14.527    Requesting Open orders from trading service                Unspecified      None        
Order  2016-01-21 10:45:58.118  ES-201603-GLOBEX  ES-201603-GLOBEX 5 Min #2 | User order entry | Last: 1869.75. Attached Order  5230    Stop    Sell  1868.25    Pending Child-Client      U*****  Close  5229    
Order  2016-01-21 10:45:58.119  ES-201603-GLOBEX  ES-201603-GLOBEX 5 Min #2 | User order entry | Last: 1869.75  5229    Stop Limit  1  Buy  1870.25  1870.25  Order Sent      U*****  Open      
Order  2016-01-21 10:45:58.585  ES-201603-GLOBEX  IB open order update  5229  3297  Stop Limit  1  Buy  1870.25  1870.25  Open      U*****  Open      
Order  2016-01-21 10:46:03.660    Requesting Open orders from trading service                Unspecified      None        
Order  2016-01-21 10:46:06.235  ES-201603-GLOBEX  IB order fill (execution)  5229  3297  Stop Limit  1  Buy  1870.25  1870.25  Filled  1870.25  1  U*****  Open      
Fill  2016-01-21 10:46:06.236  ES-201603-GLOBEX  IB order fill (execution)  5229  3297  Stop Limit  1  Buy  1870.25  1870.25  Filled  1870.25  1  U*****  Open    1  00010c32.56a05421.01.01
Order  2016-01-21 10:46:06.237  ES-201603-GLOBEX  Auto-sent child from parent fill  5230    Stop  1  Sell  1868.25    Order Sent      U*****  Close  5229  1  
Order  2016-01-21 10:46:06.962  ES-201603-GLOBEX  IB open order update  5230  3298  Stop  1  Sell  1868.25    Open      U*****  Close  5229  1  
Order  2016-01-21 10:46:21.230    Requesting Open orders from trading service                Unspecified      None        
Order  2016-01-21 10:47:37.217  ES-201603-GLOBEX  ES-201603-GLOBEX 5 Min #2 | User order entry | Last: 1872. Attached Order  5232    Stop    Buy  1874.25    Pending Child-Client      U*****  Open  5231  1  
Order  2016-01-21 10:47:37.218  ES-201603-GLOBEX  ES-201603-GLOBEX 5 Min #2 | User order entry | Last: 1872  5231    Limit  1  Sell  1872.25    Order Sent      U*****  Close    1  
Order  2016-01-21 10:47:37.708  ES-201603-GLOBEX  IB open order update  5231  3299  Limit  1  Sell  1872.25    Open      U*****  Close    1  
Order  2016-01-21 10:47:39.630  ES-201603-GLOBEX  IB order fill (execution)  5231  3299  Limit  1  Sell  1872.25    Filled  1872.25  1  U*****  Close    1  
Fill  2016-01-21 10:47:39.631  ES-201603-GLOBEX  IB order fill (execution)  5231  3299  Limit  1  Sell  1872.25    Filled  1872.25  1  U*****  Close      00010c32.56a054b5.01.01
Order  2016-01-21 10:47:39.632  ES-201603-GLOBEX  Auto-sent child from parent fill  5232    Stop  1  Buy  1874.25    Order Sent      U*****  Open  5231    
Order  2016-01-21 10:47:40.365  ES-201603-GLOBEX  IB open order update  5232  3300  Stop  1  Buy  1874.25    Open      U*****  Open  5231    
Order  2016-01-21 10:47:44.670  ES-201603-GLOBEX  Removing Position with quantity of 0                Unspecified      U*****        
Order  2016-01-21 10:47:54.653    Requesting Open orders from trading service                Unspecified      None        
Order  2016-01-21 10:48:01.711  ES-201603-GLOBEX  IB order status update.  5232  3300  Stop  1  Buy  1874.25    Canceled      U*****  Open  5231    
Order  2016-01-21 10:48:02.855  ES-201603-GLOBEX  IB order status update.  5230  3298  Stop  1  Sell  1868.25    Canceled      U*****  Close  5229    
Order  2016-01-21 10:50:49.002  ES-201603-GLOBEX  Removing Position with quantity of 0                Unspecified      U*****        
Order  2016-01-21 10:53:49.000  ES-201603-GLOBEX  Removing Position with quantity of 0                Unspecified      U*****        
Order  2016-01-21 10:55:53.872  ES-201603-GLOBEX  Removing Position with quantity of 0                Unspecified      U*****        
Order  2016-01-21 10:56:48.995  ES-201603-GLOBEX  Removing Position with quantity of 0                Unspecified      U*****        
Order  2016-01-21 10:59:49.000  ES-201603-GLOBEX  Removing Position with quantity of 0                Unspecified      U*****        
Order  2016-01-21 11:02:49.001  ES-201603-GLOBEX  Removing Position with quantity of 0                Unspecified      U*****        
Order  2016-01-21 11:05:48.995  ES-201603-GLOBEX  Removing Position with quantity of 0                Unspecified      U*****        
Order  2016-01-21 11:08:48.998  ES-201603-GLOBEX  Removing Position with quantity of 0                Unspecified      U*****        
Order  2016-01-21 11:11:48.996  ES-201603-GLOBEX  Removing Position with quantity of 0                Unspecified      U*****        
Order  2016-01-21 11:14:48.982  ES-201603-GLOBEX  Removing Position with quantity of 0                Unspecified      U*****        
Order  2016-01-21 11:15:53.825  ES-201603-GLOBEX  Removing Position with quantity of 0                Unspecified      U*****        
Order  2016-01-21 11:17:48.841  ES-201603-GLOBEX  Removing Position with quantity of 0                Unspecified      U*****        
Order  2016-01-21 11:20:48.998  ES-201603-GLOBEX  Removing Position with quantity of 0                Unspecified      U*****        
Order  2016-01-21 11:23:48.980  ES-201603-GLOBEX  Removing Position with quantity of 0                Unspecified      U*****        
Order  2016-01-21 11:26:48.984  ES-201603-GLOBEX  Removing Position with quantity of 0                Unspecified      U*****        
Order  2016-01-21 11:29:48.996  ES-201603-GLOBEX  Removing Position with quantity of 0                Unspecified      U*****        
Order  2016-01-21 11:32:48.983  ES-201603-GLOBEX  Removing Position with quantity of 0                Unspecified      U*****        
Order  2016-01-21 11:35:48.981  ES-201603-GLOBEX  Removing Position with quantity of 0                Unspecified      U*****        
Order  2016-01-21 11:38:48.981  ES-201603-GLOBEX  Removing Position with quantity of 0                Unspecified      U*****        
Order  2016-01-21 11:41:48.980  ES-201603-GLOBEX  Removing Position with quantity of 0                Unspecified      U*****        
Order  2016-01-21 11:44:48.981  ES-201603-GLOBEX  Removing Position with quantity of 0                Unspecified      U*****        
Order  2016-01-21 11:47:48.982  ES-201603-GLOBEX  Removing Position with quantity of 0                Unspecified      U*****        
Order  2016-01-21 11:50:48.981  ES-201603-GLOBEX  Removing Position with quantity of 0                Unspecified      U*****        
Order  2016-01-21 11:50:59.561  ES-201603-GLOBEX  Removing Position with quantity of 0                Unspecified      U*****        
Order  2016-01-21 11:51:04.831    Requesting Open orders from trading service                Unspecified      None        
Order  2016-01-21 11:51:51.667    Requesting Open orders from trading service                Unspecified      None        
Order  2016-01-21 11:53:48.985  ES-201603-GLOBEX  Removing Position with quantity of 0                Unspecified      U*****        
Order  2016-01-21 11:54:04.143    Disconnected from server                Unspecified      None
[2016-01-22 17:21:35]
[Go To First Post]
rc7rader - Posts: 144
I just found out that scale in and scale out was not checked on the trade window configuration for my futures chart. I have these checked on my trade window for stocks. This is the reason for the error. I checked both and tested it. Sierra Chart no longer sends a new buy order when I close the position. Behavior is now the same for both futures and stocks as you were saying.
[2016-01-22 17:24:52]
[Go To First Post]
Sierra Chart Engineering - Posts: 104368
Yes, we thought it was something like this.

It is clear from the logs that you posted above, that the additional order you saw is an Attached Order.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-01-22 18:57:05

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account