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Date/Time: Sat, 18 May 2024 21:37:43 +0000



Post From: Bug? Closing open position using Sell Ask/Sell Bid on Trade window creates new Buy Order

[2016-01-22 05:17:41]
Sierra Chart Engineering - Posts: 104368
There must be a misunderstanding here.

There cannot be any genuine problem like this.

Some quick testing now does not reveal any issue like described. And that is exactly what we would expect. Also, if a problem like this were to exist it would happen with any symbol. And also the kind of behavior you are describing, is not unusual with Interactive Brokers. We have heard of it before and the one issue that was carefully looked into was confirmed to be an issue on the Interactive Brokers side.

Why would this be the case?:
and the attached stop loss and target orders were automatically canceled by Sierra Chart.

This certainly is not the default behavior unless you are using Scale Out.

I noticed a new buy order was placed a few points above where my position was closed and fortunately price did not move up to fill my order so I canceled the new order.

Most likely this was an Attached Order attached to the sell order you submitted.

We recommend looking at the Trade >>Trade Activity Log to determine exactly what is happening in your case:
https://www.sierrachart.com/index.php?page=doc/doc_TradeActivityLog.php

We are very confident there is no genuine issue here.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-01-22 05:18:34