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Date/Time: Fri, 20 Apr 2018 03:14:47 +0000



Chart stuck on 60'

Support Request:
[2013-03-27 23:37:37]
Demi1201 - Posts: 68
My ES-201306GLOBEX chart is stuck on 60' time period. Attempts to change periodicity result in the chart snapping back to its default or preferred interval and that's it.
Other issue was earlier that the chart did not draw recent candles, even though data was coming in and price in the Right side of chart was updating with the market. However, no candle was being drawn at that level.
I have deleted the file associated with the chart and reinstalled chart. I have also unchecked the chart trading feature but no change.
I apologize if the issue is known and has been discussed elsewhere. I was not able to search for it.
Appreciate any help.
Dem


[2013-03-28 01:21:45]
Sierra Chart Engineering - Posts: 59264
Please see:
http://www.sierrachart.com/index.php?l=doc/helpdetails18.html

For the chart bar updating issue, please refer to help topic 3:
http://www.sierrachart.com/index.php?l=doc/helpdetails3.html

Sierra Chart Support - Engineering Level

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