Date/Time: Fri, 03 Dec 2021 16:44:09 +0000
Chart stuck on 60'
|Demi1201 - Posts: 68|
My ES-201306GLOBEX chart is stuck on 60' time period. Attempts to change periodicity result in the chart snapping back to its default or preferred interval and that's it.
Other issue was earlier that the chart did not draw recent candles, even though data was coming in and price in the Right side of chart was updating with the market. However, no candle was being drawn at that level.
I have deleted the file associated with the chart and reinstalled chart. I have also unchecked the chart trading feature but no change.
I apologize if the issue is known and has been discussed elsewhere. I was not able to search for it.
Appreciate any help.
Sierra Chart Engineering - Posts: 98792
For the chart bar updating issue, please refer to help topic 3:
Sierra Chart Support - Engineering Level
Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
To post a message in this thread, you need to login with your Sierra Chart account: