Login Page - Create Account

Support Board


Date/Time: Mon, 06 May 2024 08:07:25 +0000



Real time SC FXCM CFD GER 30 feed seems to have stopped

View Count: 759

[2016-01-12 15:16:38]
Spinoza - Posts: 62
Real time SC FXCM CFD GER 30 feed seems to have stopped
[2016-01-12 15:21:08]
User609105 - Posts: 28
Yeah, see my post below.

All CFD look like they are frozen.

Just Dax for you, or others?
[2016-01-12 15:44:22]
Spinoza - Posts: 62
Seems to be ok now
[2016-01-12 17:28:06]
Sierra Chart Engineering - Posts: 104368
We will be patching the missing data at the end of the day.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-01-13 03:42:03]
Sierra Chart Engineering - Posts: 104368
FXCM had a CFD data problem earlier which was the cause of this.

The missing data has now been patched for most of the CFD symbols. Here are instructions to re-download the data:

http://www.sierrachart.com/index.php?page=doc/doc_HistoricalIntradayData.html#RetryDownloadDataInChart
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account