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Date/Time: Sat, 04 May 2024 00:18:43 +0000



stop order issue

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[2015-12-10 15:00:42]
east8ender_sh - Posts: 11
Hi,

I used CTS.
I trade using market order + bracket orders attached (a stop + a limit for the take profit).
This morning my stop was executed at 19 pips but it was set up at +9p.

Later my stop was not executed but the price was just on the stop level for at least 5 seconds, and my stop was not filled !! Why ?
It was filled 2 pip higher !


Not happy the way my stop are filled ?

Please advise me what to do to better this situation ?

Is a limit stop better ?
[2015-12-10 17:55:31]
Sierra Chart Engineering - Posts: 104368
If this is for non-simulated trading, we cannot give you any definite answer as to why you have experienced what you have experienced.

We could look at the Trade >> Trade Activity Log lines for one of these orders and see what we see.

Here are instructions to provide them:
https://www.sierrachart.com/index.php?page=doc/doc_TradeActivityLog.php#TradeActivityLogToSupport

Only provide the lines for one of the particular stop orders.

A Stop-Limit order will not be any better.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2015-12-10 17:58:22

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