Login Page - Create Account

Support Board


Date/Time: Sat, 18 May 2024 07:25:49 +0000



Post From: stop order issue

[2015-12-10 17:55:31]
Sierra Chart Engineering - Posts: 104368
If this is for non-simulated trading, we cannot give you any definite answer as to why you have experienced what you have experienced.

We could look at the Trade >> Trade Activity Log lines for one of these orders and see what we see.

Here are instructions to provide them:
https://www.sierrachart.com/index.php?page=doc/doc_TradeActivityLog.php#TradeActivityLogToSupport

Only provide the lines for one of the particular stop orders.

A Stop-Limit order will not be any better.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2015-12-10 17:58:22