Login Page - Create Account

Support Board


Date/Time: Sat, 04 May 2024 04:08:21 +0000



Missing chart data

View Count: 605

[2015-12-10 08:00:56]
User417540 - Posts: 13
Hi . This seems to be happening daily now. Using AMP/CQG and get missing intraday data. Is there a fix for this or do I need to contact AMP? thanks
imageUploadImage.png / V - Attached On 2015-12-10 08:00:03 UTC - Size: 41.84 KB - 225 views
Attachment Deleted.
[2015-12-10 09:00:41]
Sierra Chart Engineering - Posts: 104368
We apologize for this. The missing data has now been added and we have now contacted CQG about this problem.

Follow the instructions here to download the missing data:
https://www.sierrachart.com/index.php?page=doc/doc_HistoricalIntradayData.html#RetryDownloadDataInChart

If this problem continues, we have another solution we can implement. However, we want to see if CQG can remedy the problem first.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account