Support Board
Date/Time: Fri, 13 Dec 2024 02:43:29 +0000
Pierced contract displayed incorrectly
View Count: 2488
| [2013-06-20 14:58:49] |
| SALMON - Posts: 10 |
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Contract wm E-micro JPY / USD price does not appear correctly. Should displayed. 0.010201 Displayed. 1.02010 |
| [2013-06-21 05:18:23] |
| SALMON - Posts: 10 |
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????? how to fix . Date Time Of Last Edit: 2013-06-21 05:18:41
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| [2013-06-21 13:04:30] |
| SALMON - Posts: 10 |
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ther is Another way to get support? Two days without a reply |
| [2013-06-21 17:21:03] |
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We have not gotten to this yet and it has not been 2 days. The settings for this are controlled through Chart >> Chart Settings. You can adjust the Value Format, Tick Size, and the multipliers. The multipliers are on the 3rd tab.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-06-21 17:21:36
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| [2013-06-21 18:22:29] |
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We have checked the settings For the Barchart Data service for the symbols and they are correct according to the data provided by Barchart. What you will need to do, is adjust the Multipliers to position the decimal point where you want. This can be done through Chart >> Chart Settings >> Advanced Settings 2. Here is the documentation for this: https://www.sierrachart.com/index.php?l=doc/doc_ChartSettings.html#PriceMultiplier The reason there was a delay with this, because it is an involved process to verify the settings and we also had to update the contract months for these symbols. We also had to do some documentation updates for this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-06-21 18:23:07] |
| SALMON - Posts: 10 |
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still the Value Format is Wrong It should be 0.010241 |
 untitled.GIF / V - Attached On 2013-06-21 18:22:25 UTC - Size: 41.54 KB - 621 views Attachment Deleted. |
| [2013-06-21 18:24:13] |
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See the answer given in post #5.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-06-21 18:24:34
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| [2013-06-21 18:43:32] |
| SALMON - Posts: 10 |
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TNX
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| [2013-06-23 07:53:48] |
| SALMON - Posts: 10 |
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It does not work . Is there a solution? If not. I can live with this |
| [2013-06-24 07:48:30] |
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This is not clear for us. Please describe how you have the Multipliers set and the Value Format and the Tick Size in Chart >> Chart Settings. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-06-24 07:57:48] |
| SALMON - Posts: 10 |
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I tried every possible combination
Date Time Of Last Edit: 2013-06-24 08:01:02
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| [2013-06-24 08:00:33] |
| SALMON - Posts: 10 |
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| [2013-06-24 08:14:54] |
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You also need to set the Historical Multiplier to the same value as the Real-time Price Multiplier in the case of an Intraday chart.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-06-24 08:19:21] |
| SALMON - Posts: 10 |
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| [2013-06-24 08:25:04] |
| SALMON - Posts: 10 |
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Thank you. Problem solved
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