Login Page - Create Account

Support Board


Date/Time: Mon, 17 Jun 2024 08:27:55 +0000



Post From: Pierced contract displayed incorrectly

[2013-06-21 18:22:29]
Sierra Chart Engineering - Posts: 104368
We have checked the settings For the Barchart Data service for the symbols and they are correct according to the data provided by Barchart.



What you will need to do, is adjust the Multipliers to position the decimal point where you want. This can be done through Chart >> Chart Settings >> Advanced Settings 2. Here is the documentation for this:
https://www.sierrachart.com/index.php?l=doc/doc_ChartSettings.html#PriceMultiplier

The reason there was a delay with this, because it is an involved process to verify the settings and we also had to update the contract months for these symbols. We also had to do some documentation updates for this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing