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sierra chart exchange data

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[2015-10-18 12:39:13] #1 [Go To First Post]
User888876 - Posts: 33
good day, I use number bars for intraday chart. My broker is Interactive Brokers. I need tick data from SierraChart exchange data to trade NQ E-mini. Where I can subscribe for SC exchange data for NQ E-mini and how much does it cost?

[2015-10-18 19:54:20] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Here is the documentation for the Sierra Chart Exchange Data Feed: Sierra Chart Exchange Data Feed Set up instructions are also on that page. The cost is 35 USD per month plus the exchange fee. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2015-10-19 09:55:20] #3 [Go To First Post]
User888876 - Posts: 33
Does it mean that I have to subscribe for "Full CME Group (CME, CBOT, COMEX, NYMEX) for nonprofessional Trading accounts" to get E-mini NQ futures data? Those data are on globex. Thanks for answer.

[2015-10-19 10:14:07] #4 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Yes this is the exchange you need. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2015-11-02 13:08:31] #5 [Go To First Post]
User888876 - Posts: 33
Hi, I bought SC exchange data and exchange fee for Full CME Group for non professional Trading accounts. But when I downloaded NQZ15 (it shows M in square brackets in the upper left hand corner on the chart) the chart is frozen, it does not download further data and price is stuck at one point. Furthermore I cannot open IB for trading and SC exchange data at the same time. Please tell me what I did wrong.

[2015-11-02 16:39:36] #6 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Provide a copy of the Message Log by following these instructions: http://www.sierrachart.com/index.php?l=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2015-11-02 20:59:39] #7 [Go To First Post]
User888876 - Posts: 33
http://www.sierrachart.com/image.php?l=1446497660514.png Message log writes: SC exchange data has been rejected for symbol NQZ15. Exchange not authorized. But I paid for SC exchange data today 11/2/2015

[2015-11-02 21:16:09] #8 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
You need to access this CME symbol with your live Interactive Brokers account and you need to use the IB symbol. Follow the instructions here: http://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#Integration Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2015-11-03 17:59:36] #9 [Go To First Post]
User888876 - Posts: 33
Hi I did all you wrote, but when I click for SCexchange data in Global settings and then choose NQZ15 in chart-chart settings-symbol and download the chart I do get chart but data do not flow, the price is constant. It also writes symbol is unknown while downloading chart. http://www.sierrachart.com/image.php?l=1446573560207.png

[2015-11-03 18:40:20] #10 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
You will not get real-time data when using the "SC Exchange Data" service for CME symbols because of CME rules. You must be connected to your live Interactive Brokers account and use the Interactive Brokers symbol. There is no way around this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-11-03 18:41:10

[2015-12-01 14:52:58] #11 [Go To First Post]
User888876 - Posts: 33
Hi today 12/1/2015 I paid for data for E mini NQ, but I ama not sure I am getting it. I am of the view that I obtain data only form my broker IB, how can I check it?

[2015-12-01 16:15:51] #12 [Go To First Post]
Sierra Chart - Max - Posts: 5596
Your account does not have any Exchanges enabled. Please refer to step #7 here: http://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#SetupInstructions Sierra Chart Support

[2015-12-01 17:11:25] #13 [Go To First Post]
User888876 - Posts: 33
I did it as written but still not fully convinced that I am subscribed. Can u check it? Thank you

[2015-12-01 17:34:44] #14 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We see your account has the CME Group Exchange activated. Restart Sierra Chart to make sure you have access to it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

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