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Date/Time: Fri, 29 Mar 2024 07:35:56 +0000



volume from interactive brokers data is incorrect

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[2023-09-07 02:43:46]
Sierra_Chart Engineering - Posts: 13625
This means this is what Interactive Brokers is providing:
As I mentioned, after market hours, the numbers are showing like 1 or 5 etc.. that value is matching with Window >> Current Quote Window value.

If you do not want this data in the Historical Chart, then uncheck this Chart Setting:
Chart Settings: Allow Real-Time Updating of Historical Chart (Chart >> Chart Settings >> Chart Data >> Chart Data menu)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2023-09-07 03:01:33]
centi - Posts: 10
Ok, Thank you. I will check it in today's market session & confirm.
[2023-09-07 04:49:43]
centi - Posts: 10
Hi, The above suggestion is not working out as the real time update is totally turned off & it updates peirodically (not sure about the period)
for example, the actual price of the stock is moved to 431.5 but the SC winow still in 430.35. And the Volume moved to 80K. but in SC its still 47K.
The real problem is the volume data is being used from 2 different sources. If that is resolved, this will be resolved. Infact, "reqHistoricalData" has the correct volume and it will update every 5 seconds.

Please find the screenshot of the data mismatch.
imageScreenshot 2023-09-07 101821.jpg / V - Attached On 2023-09-07 04:49:37 UTC - Size: 312.91 KB - 50 views
[2023-09-08 03:39:48]
Sierra_Chart Engineering - Posts: 13625
This is just how it works.

You can keep that option off and periodically update the chart manually with this command:
Edit Menu: Edit >> Download Data from End of Chart

Also refer to:
Historical Chart Prices
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-09-08 03:42:18
[2023-09-08 04:23:14]
centi - Posts: 10
I am just wondering, you have given all the features of Interactive Brokers in your platform. This Volume is very important for any trader and its difficult to update manually every time. Since this is achievable, would you be improveing this volume problem near future?
If yes, I will take the 6 months package.
Please let me know your feedback.

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