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Date/Time: Fri, 03 May 2024 13:50:40 +0000



demo to Teletrader not working

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[2015-10-13 18:46:57]
User757207 - Posts: 45
I'm a Transact user of SC. I received a demo with account name/log-in
to Teletrader. I downloaded a 2nd copy of SC and when I attempt to connect to Teletrader, I get "Your current service package does not support this function, select account control panel to change your package."

I asked for an emergency activation of a couple days to check Teletrader out, so don't know what else there is to change. I filled-in under global settings the relevant Teletrader log-in stuff.

What do I need to do to activate this demo (before it runs out)? I've been at this all morning to no avail.
[2015-10-13 19:07:06]
Sierra Chart Engineering - Posts: 104368
Your account was associated with Top Step Trader.

This association has now been removed. Restart Sierra Chart.

You will now be able to connect to TeleTrader.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-10-13 20:27:05]
User757207 - Posts: 45
How do you get a symbols list for Teletrader?

All I get is symbol not found, etc.
[2015-10-13 21:28:25]
Sierra Chart Engineering - Posts: 104368
Follow step 10 here for this:
http://www.sierrachart.com/index.php?page=doc/TeleTrader.php#SetupInstructions
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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