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Date/Time: Sat, 04 May 2024 11:35:13 +0000



Login - Connection was closed before a response was recieved

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[2015-09-11 20:46:52]
shullva - Posts: 4
In trying to fire up Sierra Chart I now get the following error after the login button is hit-
HTTP Error: the Connection was closed before a response was received

Any suggestions as to what to look at?
[2015-09-11 21:45:34]
Sierra Chart Engineering - Posts: 104368
Disregard the prior response. It did not apply in this case.

This is the relevant documentation:
https://www.sierrachart.com/index.php?page=doc/doc_HTTPCommunicationErrors.php

Sounds like a firewall is blocking the connection.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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