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Date/Time: Fri, 26 Apr 2024 18:45:21 +0000



chart shortcut menu

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[2015-09-09 15:09:01]
Dennis B. - Posts: 263
Running ver.1282 on 3 instances of SC, no problem yesterday. All of a sudden on 1 instance of SC when I click on the shortcut menu and try for parallel lines I get the par. lines config box can do nothing with that, other tools same thing. The other 2 instances of SC are ok...so far.
[2015-09-09 17:58:45]
Sierra Chart Engineering - Posts: 104368
What do you mean by "can do nothing with that". We are not understanding the problem.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-09-09 18:05:37]
Dennis B. - Posts: 263
All you get is a "config box" you do not get the tool you want, like rays, parallel rays, vertical lines etc....Like I said 2 instances ok, one got corrupted some how.
[2015-09-09 18:10:07]
Sierra Chart Engineering - Posts: 104368
What is the exact name of the menu command you are selecting on the Chart Shortcut Menu?

It is not possible for corruption like this to occur.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-09-09 18:51:40]
Dennis B. - Posts: 263
Ok, reset everything and now ok,but something got messed up in that one instance of SC.

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