Support Board
Date/Time: Thu, 18 Dec 2025 11:07:46 +0000
chart shortcut menu
View Count: 926
| [2015-09-09 15:09:01] |
| Dennis B. - Posts: 289 |
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Running ver.1282 on 3 instances of SC, no problem yesterday. All of a sudden on 1 instance of SC when I click on the shortcut menu and try for parallel lines I get the par. lines config box can do nothing with that, other tools same thing. The other 2 instances of SC are ok...so far.
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| [2015-09-09 17:58:45] |
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What do you mean by "can do nothing with that". We are not understanding the problem.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-09-09 18:05:37] |
| Dennis B. - Posts: 289 |
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All you get is a "config box" you do not get the tool you want, like rays, parallel rays, vertical lines etc....Like I said 2 instances ok, one got corrupted some how.
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| [2015-09-09 18:10:07] |
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What is the exact name of the menu command you are selecting on the Chart Shortcut Menu? It is not possible for corruption like this to occur. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-09-09 18:51:40] |
| Dennis B. - Posts: 289 |
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Ok, reset everything and now ok,but something got messed up in that one instance of SC.
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