Login Page - Create Account

Support Board


Date/Time: Sat, 02 Jul 2022 07:18:54 +0000



Trades Taken Data from separate computers

View Count: 1349

[2013-06-13 16:01:30]
Gary Lockwood - Posts: 13
I'm sorry if this has already been posted. I'm trading from two different computers, but I only get the trades taken and summary data on one of them and only for the trades taken on THAT computer. Is there a way to get ALL my trades taken data from both computers, but access it from each?

Thanks for looking at this,
Gary
[2013-06-13 22:28:57]
Sierra Chart Engineering - Posts: 103551
So is this with Live trading?

From both copies of Sierra Chart, are you using the very same trade account?

If the answer is yes to both of these, then each copy of Sierra Chart will receive trade data from the backend server no matter which copy the trade was made from.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2013-06-13 22:53:20]
Gary Lockwood - Posts: 13
The answer is yes to both and I can't see any data on my home computer which I used to with trade live last week (on trial, I recently upgraded to full version, however I had the same issue with the trial version). Also, on my work computer it only shows the trades that I took from it, not the ones I took from home. All of the trades were taken from the same live account.

Any ideas? Thanks.
[2013-06-13 23:04:41]
Sierra Chart Engineering - Posts: 103551
To ensure you don't miss any trade data, you need to be sure that both copies of Sierra Chart are actually connected to your trade account at the time of the trade, or at least make sure they are connected before the end of the day. Otherwise you are going to miss data.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2013-06-14 00:11:23]
Gary Lockwood - Posts: 13
Well that's just not possible. Is there anyway to transfer the data?
[2013-06-14 01:15:21]
Sierra Chart Engineering - Posts: 103551
This is a question which involves external systems which are completely outside the scope of our control. We cannot help with it.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account