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Date/Time: Mon, 29 Apr 2024 15:29:48 +0000



Vertical Grid lines

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[2015-08-07 13:49:19]
Crtfyd - Posts: 277
vs 1261
Seems the Vertical grid line doesn't show correct time.
I have 6 trades per bar.
As you can see the first (yellow) vertical grid line starts at 9:30:46
It does go 30 seconds from that point after, but I cant get it to be at the 9:30:30 mark.
My charts start at 9:30:00 (EST)
Private File
[2015-08-08 01:48:27]
Sierra Chart Engineering - Posts: 104368
We had looked at this earlier today but could not duplicate the problem. This is puzzling.

Update Sierra Chart to the current version and see if you still notice this. But we would expect the result would be the same.

The next thing we need to get from you is a Chartbook that contains a single chart demonstrating this problem.

Here are the instructions to provide it:
https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-08-09 01:38:46]
ejtrader - Posts: 688
Wondering if this is related to Chart settings -> split Data records field checked.
[2015-08-10 00:29:14]
Crtfyd - Posts: 277
ejtrader: yes, split data records was checked, but after unchecking it, nothing changed, same results.

Support:
Downloaded latest version 1282 and it fixed it.
[2015-08-10 01:16:45]
Sierra Chart Engineering - Posts: 104368
Interesting this was resolved in the latest version. Anyway, this is good.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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