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Date/Time: Fri, 21 Jan 2022 23:06:32 +0000



sierra chart running slowly and freezing

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[2013-06-10 15:47:37]
User19537 - Posts: 9
This morning I have been running SC and it seems to load the charts fine and tick for a little bit, but then freezes. I use transact for data - and they seem to be fine as data is ticking on their software when i log in directly. please advise as to possible solution. the only thing that seems to work is if I exit and log back in, but then it freezes again anyway.
[2013-06-10 16:15:25]
Sierra Chart Engineering - Posts: 99894
Please contact TransAct support about this. They are responsible for the data feed.

For now, when you notice this, select File >> Disconnect and then File >> Connect to Data Feed.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-06-10 16:15:44

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