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Date/Time: Wed, 12 Aug 2020 15:04:08 +0000



Access to the DTN IQ feed

[2015-07-05 21:59:00]
User941227 - Posts: 8 | Ending Date: 2016-09-30 [Expired]
I need the IQ feed enabled for my Sierra Chart log in.
[2015-07-05 22:10:36]
User941227 - Posts: 8 | Ending Date: 2016-09-30 [Expired]
I cannot drag my chart. Do you have live support?
[2015-07-05 22:20:06]
Sierra Chart Engineering - Posts: 88536 | Ending Date: 2021-04-05
For this you need a direct account:
http://www.sierrachart.com/index.php?page=doc/doc_DirectAccount.html
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2015-07-05 22:21:10]
Sierra Chart Engineering - Posts: 88536 | Ending Date: 2021-04-05
I cannot drag my chart. Do you have live support?
We do not fully understand of the first question. What exactly are you doing and what do you expect to happen?

Support is primarily provided on this Support Board. Interactive remote assistance support is available for an extra charge. From the menu at the top select Support >> Contact for further information.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2015-07-05 22:21:49
[2015-07-06 03:14:05]
User941227 - Posts: 8 | Ending Date: 2016-09-30 [Expired]
I have a direct account. It is username: nicoleandrian
Date Time Of Last Edit: 2015-07-06 05:33:18
[2015-07-06 03:15:42]
User941227 - Posts: 8 | Ending Date: 2016-09-30 [Expired]
I am not able to click and hold the left mouse button and maneuver the chart from side to side within the frame of the chart. How do I do this, it is called dragging the chart.
[2015-07-06 07:32:07]
Sierra Chart Engineering - Posts: 88536 | Ending Date: 2021-04-05
In regards to the direct account you have, the password on it was reset because you had posted it here. You will receive that new password to your email address. Confirm to us that you received the new password. If not, let us know.

To use DTN IQ Feed with it, you need to log into Sierra Chart using your own direct account:
http://www.sierrachart.com/index.php?page=doc/LoginInstructions.php#DifferentAccountName

Or you can install another copy of Sierra Chart on your system and log into that with your direct account.

And follow through the set up instructions here:
http://www.sierrachart.com/index.php?page=doc/DTNIQFeed.html

What you are asking about is the Hand tool:
http://www.sierrachart.com/index.php?page=doc/doc_Tools.html#Hand
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2015-07-06 17:25:35

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