Support Board
Date/Time: Fri, 18 Jul 2025 16:44:15 +0000
data
View Count: 1225
| [2015-06-19 07:12:23] |
| TheFibber - Posts: 83 |
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i can't download any data today in the schistorical server and also in the sc forex server i have no completion of the missing data with the delete function so i have only the real time but with some big gaps becouse last time i used the forex server was the 16th
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| [2015-06-19 07:25:41] |
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Right-click somewhere on the chart and select Delete and Download Data. After that provide a copy of the Message Log. Provide a copy of the Message Log, by following these instructions: http://www.sierrachart.com/index.php?l=PostingInformation.php#log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-06-19 07:44:31] |
| TheFibber - Posts: 83 |
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this is the log Software version: 1263 | 2015-06-19 03:43:49 Uses New Spreadsheets | 2015-06-19 03:43:49 Usage end date: 2015-10-23 | 2015-06-19 03:43:49 Enabled for: Advanced Features. | 2015-06-19 03:43:49 Enabled for: Sierra Chart Historical Data Service. | 2015-06-19 03:43:49 Allow Support for Sierra Chart Data Feeds is enabled. | 2015-06-19 03:43:49 Active service: SC Historical Data | 2015-06-19 03:43:49 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2015-06-19 03:43:49 2015-06-19 09:43:49 Local computer clock time | 2015-06-19 03:43:49 2015-06-19 07:43:49 GMT time | 2015-06-19 03:43:49 2015-06-19 03:43:49 Time zone adjusted time | 2015-06-19 03:43:49 Time difference to server time: 36 seconds. | 2015-06-19 03:43:49 WARNING: Your computer's clock is off by 36 seconds. For help with this Date-Time issue, press the Send for Analysis button. | 2015-06-19 03:43:49 Program path: C:\SierraChart\ | 2015-06-19 03:43:49 Data Files path: C:\SierraChart\Data\ | 2015-06-19 03:43:49 OS Version Number: 6.1 | 2015-06-19 03:43:49 Locale Information: C | 2015-06-19 03:43:49 Checking for new symbol settings for ddf | 2015-06-19 03:43:49 HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 5.9.8.236 | 2015-06-19 03:43:49 HTTP connection to www.sierrachart.com:80 (1) | Connected. | 2015-06-19 03:43:49 Symbol settings are up-to-date for ddf | 2015-06-19 03:43:50 Current selected Data/Trading service: SC Historical Data | 2015-06-19 03:43:54 HTTP connection to www.sierrachart.com:80 (1) | Closed. No error. | 2015-06-19 03:43:55 HTTP connection to www.sierrachart.com:80 (1) | Shutdown and closed. | 2015-06-19 03:43:55 SC Historical Data | Connected. Historical Intraday data will be requested. | 2015-06-19 03:43:55 Date rule based rollover from D6H15 to next contract occurs at 2015-03-16. | 2015-06-19 03:44:00 Date rule based rollover from D6M15 to next contract occurs at 2015-06-15. | 2015-06-19 03:44:00 Date rule based rollover from D6U15 to next contract occurs at 2015-09-14. | 2015-06-19 03:44:00 Checking Intraday data file for symbol D6H15 for the date range from 2014-12-15 to 2015-03-16. | 2015-06-19 03:44:00 Daily data file for symbol D6H15 exists and is empty. Skipping download. | 2015-06-19 03:44:00 Checking Intraday data file for symbol D6M15 for the date range from 2015-03-16 to 2015-06-15. | 2015-06-19 03:44:00 Daily data file for symbol D6M15 exists and is empty. Skipping download. | 2015-06-19 03:44:00 Checking Intraday data file for symbol D6U15 for the date range from 2015-06-15 to 0. | 2015-06-19 03:44:00 Daily data file for symbol D6U15 exists and is empty. Skipping download. | 2015-06-19 03:44:00 D6U15 [CBV] 1 Day #1 | Symbols used for continuous contract chart: | 2015-06-19 03:44:00 D6H15 | 2015-06-19 03:44:00 D6M15 | 2015-06-19 03:44:00 D6U15 | 2015-06-19 03:44:00 D6U15 [CBV] 1 Day #1: Checking for volume based rollover dates. | 2015-06-19 03:44:00 Error Jumping to date in file: D6H15.dly. | 2015-06-19 03:44:00 * Error Jumping to date in file: D6M15.dly. | 2015-06-19 03:44:00 * D6U15 [CBV] 1 Day #1: Performing continuous futures contract back adjustment calculations. | 2015-06-19 03:44:00 Error while getting daily open price with date 2015-03-19 from file. C:\SierraChart\Data\D6H15.dly. Error: Date not found | 2015-06-19 03:44:00 Error while getting daily open price with date 2015-03-19 from file. C:\SierraChart\Data\D6M15.dly. Error: Date not found | 2015-06-19 03:44:00 D6U15 [CBV] 1 Day #1: D6H15 price difference to D6M15 is 0. | 2015-06-19 03:44:00 Error while getting daily open price with date 2015-06-18 from file. C:\SierraChart\Data\D6M15.dly. Error: Date not found | 2015-06-19 03:44:00 Error while getting daily open price with date 2015-06-18 from file. C:\SierraChart\Data\D6U15.dly. Error: Date not found | 2015-06-19 03:44:00 D6U15 [CBV] 1 Day #1: D6M15 price difference to D6U15 is 0. | 2015-06-19 03:44:00 D6U15 [CBV] 1 Day #1: Back adjust amount for symbol D6H15 is 0. | 2015-06-19 03:44:00 D6U15 [CBV] 1 Day #1: Back adjust amount for symbol D6M15 is 0. | 2015-06-19 03:44:00 SC Historical Data | Starting real-time market data updates for: D6U15. ID: 1 | 2015-06-19 03:44:00 SC Historical Data | Subscribing to market data in the service client is not supported. Symbol: D6U15 | 2015-06-19 03:44:00 Intraday data recording state for symbol D6U15 is set to download pending. | 2015-06-19 03:44:00 HD Request # 2 | Downloading Intraday chart data for D6U15 to the file D6U15.scid. Service: cme | 2015-06-19 03:44:00 HD Request # 2 | Download start Date-Time: 2015-06-18 14:58:44.0 | 2015-06-19 03:44:00 HD Request # 2 | Using server: scdf1.sierracharts.com port 10149 | 2015-06-19 03:44:00 Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2015-06-19 03:44:00 Socket (2) | Error received in OnConnect while connecting. Windows error code 10061: Connessione rifiutata. | 2015-06-19 03:44:00 Socket (2) | Shutdown error. Unknown Windows error code 10058. | 2015-06-19 03:44:00 * Socket (2) | Shutdown and closed. | 2015-06-19 03:44:00 HD Request # 2 | Error downloading historical Intraday data for D6U15. The network socket has been closed. Retrying download. | 2015-06-19 03:44:00 * HD Request # 2 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for D6U15 | 2015-06-19 03:44:00 HD Request # 3 | Downloading Intraday chart data for D6U15 to the file D6U15.scid. Service: cme | 2015-06-19 03:44:00 HD Request # 3 | Download start Date-Time: 2015-06-18 14:58:44.0 | 2015-06-19 03:44:00 HD Request # 3 | Using server: scdf2.sierracharts.com port 10149 | 2015-06-19 03:44:00 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2015-06-19 03:44:00 Socket (3) | Error received in OnConnect while connecting. Windows error code 10061: Connessione rifiutata. | 2015-06-19 03:44:00 Socket (3) | Shutdown error. Unknown Windows error code 10058. | 2015-06-19 03:44:00 * Socket (3) | Shutdown and closed. | 2015-06-19 03:44:00 HD Request # 3 | Error downloading historical Intraday data for D6U15. The network socket has been closed. Retrying download. | 2015-06-19 03:44:00 * HD Request # 3 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for D6U15 | 2015-06-19 03:44:00 HD Request # 4 | Downloading Intraday chart data for D6U15 to the file D6U15.scid. Service: cme | 2015-06-19 03:44:00 HD Request # 4 | Download start Date-Time: 2015-06-18 14:58:44.0 | 2015-06-19 03:44:00 HD Request # 4 | Using server: scdf1.sierracharts.com port 10149 | 2015-06-19 03:44:00 Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2015-06-19 03:44:00 Socket (4) | Error received in OnConnect while connecting. Windows error code 10061: Connessione rifiutata. | 2015-06-19 03:44:00 Socket (4) | Shutdown error. Unknown Windows error code 10058. | 2015-06-19 03:44:00 * Socket (4) | Shutdown and closed. | 2015-06-19 03:44:00 HD Request # 4 | Error downloading historical Intraday data for D6U15. The network socket has been closed. Retrying download. | 2015-06-19 03:44:00 * HD Request # 4 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for D6U15 | 2015-06-19 03:44:00 HD Request # 4 | Intraday download COMPLETE for D6U15. Completion time: 0s. Unique request ID: 1 | 2015-06-19 03:44:00 Removed historical data download ID 1 | 2015-06-19 03:44:00 Real-time Intraday chart data file updates started for D6U15 | 2015-06-19 03:44:00 Intraday data recording state for symbol D6U15 is set to download pending. | 2015-06-19 03:44:09 Reloading all charts with filename: D6U15.scid | 2015-06-19 03:44:09 HD Request # 5 | Downloading Intraday chart data for D6U15 to the file D6U15.scid. Service: cme | 2015-06-19 03:44:09 HD Request # 5 | Download start Date-Time: 2015-06-04 23:59:59.0 | 2015-06-19 03:44:09 HD Request # 5 | Using server: scdf2.sierracharts.com port 10149 | 2015-06-19 03:44:09 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2015-06-19 03:44:09 Socket (5) | Error received in OnConnect while connecting. Windows error code 10061: Connessione rifiutata. | 2015-06-19 03:44:09 Socket (5) | Shutdown error. Unknown Windows error code 10058. | 2015-06-19 03:44:09 * Socket (5) | Shutdown and closed. | 2015-06-19 03:44:09 HD Request # 5 | Error downloading historical Intraday data for D6U15. The network socket has been closed. Retrying download. | 2015-06-19 03:44:09 * HD Request # 5 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for D6U15 | 2015-06-19 03:44:09 HD Request # 6 | Downloading Intraday chart data for D6U15 to the file D6U15.scid. Service: cme | 2015-06-19 03:44:09 HD Request # 6 | Download start Date-Time: 2015-06-04 23:59:59.0 | 2015-06-19 03:44:09 HD Request # 6 | Using server: scdf1.sierracharts.com port 10149 | 2015-06-19 03:44:09 Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2015-06-19 03:44:09 Socket (6) | Error received in OnConnect while connecting. Windows error code 10061: Connessione rifiutata. | 2015-06-19 03:44:09 Socket (6) | Shutdown error. Unknown Windows error code 10058. | 2015-06-19 03:44:09 * Socket (6) | Shutdown and closed. | 2015-06-19 03:44:09 HD Request # 6 | Error downloading historical Intraday data for D6U15. The network socket has been closed. Retrying download. | 2015-06-19 03:44:09 * HD Request # 6 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for D6U15 | 2015-06-19 03:44:09 HD Request # 7 | Downloading Intraday chart data for D6U15 to the file D6U15.scid. Service: cme | 2015-06-19 03:44:09 HD Request # 7 | Download start Date-Time: 2015-06-04 23:59:59.0 | 2015-06-19 03:44:09 HD Request # 7 | Using server: scdf2.sierracharts.com port 10149 | 2015-06-19 03:44:09 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2015-06-19 03:44:09 Socket (7) | Error received in OnConnect while connecting. Windows error code 10061: Connessione rifiutata. | 2015-06-19 03:44:09 Socket (7) | Shutdown error. Unknown Windows error code 10058. | 2015-06-19 03:44:09 * Socket (7) | Shutdown and closed. | 2015-06-19 03:44:09 HD Request # 7 | Error downloading historical Intraday data for D6U15. The network socket has been closed. Retrying download. | 2015-06-19 03:44:09 * HD Request # 7 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for D6U15 | 2015-06-19 03:44:09 HD Request # 7 | Intraday download COMPLETE for D6U15. Completion time: 0s. Unique request ID: 2 | 2015-06-19 03:44:09 Removed historical data download ID 2 | 2015-06-19 03:44:09 Real-time Intraday chart data file updates started for D6U15 | 2015-06-19 03:44:09 Date rule based rollover from D6H15 to next contract occurs at 2015-03-16. | 2015-06-19 03:44:09 Date rule based rollover from D6M15 to next contract occurs at 2015-06-15. | 2015-06-19 03:44:09 Date rule based rollover from D6U15 to next contract occurs at 2015-09-14. | 2015-06-19 03:44:09 Checking Intraday data file for symbol D6H15 for the date range from 2014-12-15 to 2015-03-16. | 2015-06-19 03:44:09 Daily data file for symbol D6H15 exists and is empty. Skipping download. | 2015-06-19 03:44:09 Checking Intraday data file for symbol D6M15 for the date range from 2015-03-16 to 2015-06-15. | 2015-06-19 03:44:09 Daily data file for symbol D6M15 exists and is empty. Skipping download. | 2015-06-19 03:44:09 Checking Intraday data file for symbol D6U15 for the date range from 2015-06-15 to 0. | 2015-06-19 03:44:09 Intraday data recording state for symbol D6U15 is set to download pending. | 2015-06-19 03:44:09 Daily data file for symbol D6U15 exists and is empty. Skipping download. | 2015-06-19 03:44:09 D6U15 [CBV] 1 Day #1 | Symbols used for continuous contract chart: | 2015-06-19 03:44:09 D6H15 | 2015-06-19 03:44:09 D6M15 | 2015-06-19 03:44:09 D6U15 | 2015-06-19 03:44:09 D6U15 [CBV] 1 Day #1 | Waiting for historical downloads to complete with the IDs: 3, | 2015-06-19 03:44:09 HD Request # 8 | Downloading Intraday chart data for D6U15 to the file D6U15.scid. Service: cme | 2015-06-19 03:44:09 HD Request # 8 | Download start Date-Time: 2015-06-04 23:42:03.0 | 2015-06-19 03:44:09 HD Request # 8 | Using server: scdf1.sierracharts.com port 10149 | 2015-06-19 03:44:09 Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2015-06-19 03:44:09 Socket (8) | Error received in OnConnect while connecting. Windows error code 10061: Connessione rifiutata. | 2015-06-19 03:44:09 Socket (8) | Shutdown error. Unknown Windows error code 10058. | 2015-06-19 03:44:09 * Socket (8) | Shutdown and closed. | 2015-06-19 03:44:09 HD Request # 8 | Error downloading historical Intraday data for D6U15. The network socket has been closed. Retrying download. | 2015-06-19 03:44:09 * HD Request # 8 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for D6U15 | 2015-06-19 03:44:09 HD Request # 9 | Downloading Intraday chart data for D6U15 to the file D6U15.scid. Service: cme | 2015-06-19 03:44:09 HD Request # 9 | Download start Date-Time: 2015-06-04 23:42:03.0 | 2015-06-19 03:44:09 HD Request # 9 | Using server: scdf2.sierracharts.com port 10149 | 2015-06-19 03:44:09 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2015-06-19 03:44:09 Socket (9) | Error received in OnConnect while connecting. Windows error code 10061: Connessione rifiutata. | 2015-06-19 03:44:09 Socket (9) | Shutdown error. Unknown Windows error code 10058. | 2015-06-19 03:44:09 * Socket (9) | Shutdown and closed. | 2015-06-19 03:44:09 HD Request # 9 | Error downloading historical Intraday data for D6U15. The network socket has been closed. Retrying download. | 2015-06-19 03:44:09 * HD Request # 9 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for D6U15 | 2015-06-19 03:44:09 HD Request # 10 | Downloading Intraday chart data for D6U15 to the file D6U15.scid. Service: cme | 2015-06-19 03:44:09 HD Request # 10 | Download start Date-Time: 2015-06-04 23:42:03.0 | 2015-06-19 03:44:09 HD Request # 10 | Using server: scdf1.sierracharts.com port 10149 | 2015-06-19 03:44:09 Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2015-06-19 03:44:09 Socket (10) | Error received in OnConnect while connecting. Windows error code 10061: Connessione rifiutata. | 2015-06-19 03:44:09 Socket (10) | Shutdown error. Unknown Windows error code 10058. | 2015-06-19 03:44:09 * Socket (10) | Shutdown and closed. | 2015-06-19 03:44:09 HD Request # 10 | Error downloading historical Intraday data for D6U15. The network socket has been closed. Retrying download. | 2015-06-19 03:44:09 * HD Request # 10 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for D6U15 | 2015-06-19 03:44:10 HD Request # 10 | Intraday download COMPLETE for D6U15. Completion time: 1s. Unique request ID: 3 | 2015-06-19 03:44:10 Removed historical data download ID 3 | 2015-06-19 03:44:10 Real-time Intraday chart data file updates started for D6U15 | 2015-06-19 03:44:10 D6U15 [CBV] 1 Day #1: Download is complete for all contract months in chart. Proceeding with data load. | 2015-06-19 03:44:10 D6U15 [CBV] 1 Day #1: Checking for volume based rollover dates. | 2015-06-19 03:44:10 Error Jumping to date in file: D6H15.dly. | 2015-06-19 03:44:10 * Error Jumping to date in file: D6M15.dly. | 2015-06-19 03:44:10 * D6U15 [CBV] 1 Day #1: Performing continuous futures contract back adjustment calculations. | 2015-06-19 03:44:10 Error while getting daily open price with date 2015-03-19 from file. C:\SierraChart\Data\D6H15.dly. Error: Date not found | 2015-06-19 03:44:10 Error while getting daily open price with date 2015-03-19 from file. C:\SierraChart\Data\D6M15.dly. Error: Date not found | 2015-06-19 03:44:10 D6U15 [CBV] 1 Day #1: D6H15 price difference to D6M15 is 0. | 2015-06-19 03:44:10 Error while getting daily open price with date 2015-06-18 from file. C:\SierraChart\Data\D6M15.dly. Error: Date not found | 2015-06-19 03:44:10 Error while getting daily open price with date 2015-06-18 from file. C:\SierraChart\Data\D6U15.dly. Error: Date not found | 2015-06-19 03:44:10 D6U15 [CBV] 1 Day #1: D6M15 price difference to D6U15 is 0. | 2015-06-19 03:44:10 D6U15 [CBV] 1 Day #1: Back adjust amount for symbol D6H15 is 0. | 2015-06-19 03:44:10 D6U15 [CBV] 1 Day #1: Back adjust amount for symbol D6M15 is 0. | 2015-06-19 03:44:10 |
| [2015-06-19 08:01:19] |
| Marek F - Posts: 244 |
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I have similar issue on CL future. The copy of the Message Log after Delete and Download Data: Software version: 1261 | 2015-06-19 09:45:51
Uses New Spreadsheets | 2015-06-19 09:45:51 Usage end date: 2015-08-01 | 2015-06-19 09:45:51 Enabled for: Advanced Features. | 2015-06-19 09:45:51 Enabled for: Sierra Chart Historical Data Service. | 2015-06-19 09:45:51 Allow Support for Sierra Chart Data Feeds is enabled. | 2015-06-19 09:45:51 Active service: TransAct Trading | 2015-06-19 09:45:51 Time Zone: +02:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2015-06-19 09:45:51 2015-06-19 09:45:51 Local computer clock time | 2015-06-19 09:45:51 2015-06-19 07:45:51 GMT time | 2015-06-19 09:45:51 2015-06-19 09:45:51 Time zone adjusted time | 2015-06-19 09:45:51 Time difference to server time: 0 seconds. | 2015-06-19 09:45:51 Program path: D:\SierraChart2\ | 2015-06-19 09:45:51 Data Files path: D:\SierraChart2\Data\ | 2015-06-19 09:45:51 OS Version Number: 5.1 | 2015-06-19 09:45:51 Locale Information: C | 2015-06-19 09:45:51 Checking for new symbol settings for ta | 2015-06-19 09:45:51 HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 5.9.8.236 | 2015-06-19 09:45:51 HTTP connection to www.sierrachart.com:80 (1) | Connected. | 2015-06-19 09:45:51 Symbol settings are up-to-date for ta | 2015-06-19 09:45:52 TransAct Trading | Starting server: D:\SierraChart2\Transact\TransactToSierraBridge.exe | 2015-06-19 09:45:56 HTTP connection to www.sierrachart.com:80 (1) | Closed. No error. | 2015-06-19 09:45:57 HTTP connection to www.sierrachart.com:80 (1) | Shutdown and closed. | 2015-06-19 09:45:57 TransAct Trading | Connecting to the server 127.0.0.1. Port 1869 | 2015-06-19 09:45:58 Socket (2) | Connected. | 2015-06-19 09:45:58 TransAct Trading | Connected to server. | 2015-06-19 09:45:58 TransAct Trading | Sending logon request message. | 2015-06-19 09:45:58 TransAct Trading | Server Name: Transact Futures/TransactToSierraBridge/1.3.5.0. | 2015-06-19 09:46:08 TransAct Trading | Server protocol version: 4. Client protocol version: 6. There is a protocol mismatch! | 2015-06-19 09:46:08 TransAct Trading | Successfully connected. Operation Successful. | 2015-06-19 09:46:08 TransAct Trading | Trading is supported. | 2015-06-19 09:46:08 TransAct Trading | Order cancel and replace is supported. | 2015-06-19 09:46:08 TransAct Trading | Requesting Trade Positions data. | 2015-06-19 09:46:13 TransAct Trading | Starting real-time market data updates for: CLQ5. ID: 4 | 2015-06-19 09:47:28 Intraday data recording state for symbol CLQ5 is set to download pending. | 2015-06-19 09:47:28 HD Request # 5 | Downloading Intraday chart data for CLQ5 to the file CLQ5.scid. Service: ta | 2015-06-19 09:47:28 HD Request # 5 | Download start Date-Time: 2015-06-19 09:42:31.0 | 2015-06-19 09:47:28 HD Request # 5 | Using server: ds4.sierracharts.com port 10149 | 2015-06-19 09:47:28 Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2015-06-19 09:47:28 Socket (6) | Connected. | 2015-06-19 09:47:29 HD Request # 5 | Sending historical data logon request message. | 2015-06-19 09:47:29 HD Request # 5 | Requesting Intraday data. Start Date-Time: 2015-06-19 09:42:31. Record interval: 1. Symbol: CLQ5 | 2015-06-19 09:47:29 HD Request # 5 | Decompressing data. | 2015-06-19 09:47:29 HD Request # 5 | Receiving Intraday data for CLQ5 starting at 2015-06-19 09:42:31 | 2015-06-19 09:47:29 HD Request # 5 | Timestamp of first Intraday data file record written: 2015-06-19 09:42:31 | 2015-06-19 09:47:29 Socket (6) | Shutdown and closed. | 2015-06-19 09:47:29 The network socket for historical data has been closed. | 2015-06-19 09:47:29 HD Request # 5 | Received 42 records from 2015-06-19 09:42:31 to 2015-06-19 09:47:25 (4.9 minutes) and wrote 42 records for CLQ5 | 2015-06-19 09:47:29 HD Request # 5 | Intraday download COMPLETE for CLQ5. Completion time: 1s. Unique request ID: 4 | 2015-06-19 09:47:29 Removed historical data download ID 4 | 2015-06-19 09:47:29 Real-time Intraday chart data file updates started for CLQ5 | 2015-06-19 09:47:29 Date rule based rollover from CLH5 to next contract occurs at 2015-02-18. | 2015-06-19 09:49:07 Date rule based rollover from CLJ5 to next contract occurs at 2015-03-18. | 2015-06-19 09:49:07 Date rule based rollover from CLK5 to next contract occurs at 2015-04-17. | 2015-06-19 09:49:07 Date rule based rollover from CLM5 to next contract occurs at 2015-05-18. | 2015-06-19 09:49:07 Date rule based rollover from CLN5 to next contract occurs at 2015-06-18. | 2015-06-19 09:49:07 Date rule based rollover from CLQ5 to next contract occurs at 2015-07-17. | 2015-06-19 09:49:07 Checking Intraday data file for symbol CLH5 for the date range from 2015-01-16 to 2015-02-18. | 2015-06-19 09:49:07 Checking Daily data file for symbol CLH5 for the date range from 2015-01-16 to 2015-02-18. | 2015-06-19 09:49:07 Checking Intraday data file for symbol CLJ5 for the date range from 2015-02-18 to 2015-03-18. | 2015-06-19 09:49:07 Checking Daily data file for symbol CLJ5 for the date range from 2015-02-18 to 2015-03-18. | 2015-06-19 09:49:07 Checking Intraday data file for symbol CLK5 for the date range from 2015-03-18 to 2015-04-17. | 2015-06-19 09:49:07 Checking Daily data file for symbol CLK5 for the date range from 2015-03-18 to 2015-04-17. | 2015-06-19 09:49:07 Checking Intraday data file for symbol CLM5 for the date range from 2015-04-17 to 2015-05-18. | 2015-06-19 09:49:07 Checking Daily data file for symbol CLM5 for the date range from 2015-04-17 to 2015-05-18. | 2015-06-19 09:49:07 Intraday data file for CLN5 exists and is empty. Skipping Intraday data download. | 2015-06-19 09:49:07 Daily data file for symbol CLN5 exists and is empty. Skipping download. | 2015-06-19 09:49:07 Checking Intraday data file for symbol CLQ5 for the date range from 2015-06-18 to 0. | 2015-06-19 09:49:07 Checking Daily data file for symbol CLQ5 for the date range from 2015-06-18 to 2015-06-19. | 2015-06-19 09:49:07 CLQ5 [CBV] 240 Min #1 | Symbols used for continuous contract chart: | 2015-06-19 09:49:07 CLH5 | 2015-06-19 09:49:07 CLJ5 | 2015-06-19 09:49:07 CLK5 | 2015-06-19 09:49:07 CLM5 | 2015-06-19 09:49:07 CLN5 | 2015-06-19 09:49:07 CLQ5 | 2015-06-19 09:49:07 CLQ5 [CBV] 240 Min #1: Checking for volume based rollover dates. | 2015-06-19 09:49:07 CLQ5 [CBV] 240 Min #1: Volume based rollover from CLH5 to CLJ5 occurs at 2015-02-18 | 2015-06-19 09:49:07 CLQ5 [CBV] 240 Min #1: Volume based rollover from CLJ5 to CLK5 occurs at 2015-03-18 | 2015-06-19 09:49:07 CLQ5 [CBV] 240 Min #1: Volume based rollover from CLK5 to CLM5 occurs at 2015-04-17 | 2015-06-19 09:49:07 Error Jumping to date in file: CLN5.dly. | 2015-06-19 09:49:07 * Error Jumping to date in file: CLN5.dly. | 2015-06-19 09:49:07 * CLQ5 [CBV] 240 Min #1: Performing continuous futures contract back adjustment calculations. | 2015-06-19 09:49:07 CLQ5 [CBV] 240 Min #1: CLH5 Open price on 2015-02-18 is 53.24. | 2015-06-19 09:49:07 CLQ5 [CBV] 240 Min #1: CLJ5 Open price on 2015-02-18 is 54.05. | 2015-06-19 09:49:07 CLQ5 [CBV] 240 Min #1: CLH5 price difference to CLJ5 is 0.81. | 2015-06-19 09:49:07 CLQ5 [CBV] 240 Min #1: CLJ5 Open price on 2015-03-18 is 42.51. | 2015-06-19 09:49:07 CLQ5 [CBV] 240 Min #1: CLK5 Open price on 2015-03-18 is 44.5. | 2015-06-19 09:49:07 CLQ5 [CBV] 240 Min #1: CLJ5 price difference to CLK5 is 1.99. | 2015-06-19 09:49:07 CLQ5 [CBV] 240 Min #1: CLK5 Open price on 2015-04-17 is 56.56. | 2015-06-19 09:49:07 CLQ5 [CBV] 240 Min #1: CLM5 Open price on 2015-04-17 is 57.97. | 2015-06-19 09:49:07 CLQ5 [CBV] 240 Min #1: CLK5 price difference to CLM5 is 1.41. | 2015-06-19 09:49:07 CLQ5 [CBV] 240 Min #1: CLM5 Open price on 2015-05-18 is 59.85. | 2015-06-19 09:49:07 Error while getting daily open price with date 2015-05-21 from file. D:\SierraChart2\Data\CLN5.dly. Error: Date not found | 2015-06-19 09:49:07 CLQ5 [CBV] 240 Min #1: CLM5 price difference to CLN5 is 0. | 2015-06-19 09:49:07 Error while getting daily open price with date 2015-06-21 from file. D:\SierraChart2\Data\CLN5.dly. Error: Date not found | 2015-06-19 09:49:07 CLQ5 [CBV] 240 Min #1: CLQ5 Open price on 2015-06-18 is 60.1. | 2015-06-19 09:49:07 CLQ5 [CBV] 240 Min #1: CLN5 price difference to CLQ5 is 0. | 2015-06-19 09:49:07 CLQ5 [CBV] 240 Min #1: Back adjust amount for symbol CLH5 is 4.21. | 2015-06-19 09:49:07 CLQ5 [CBV] 240 Min #1: Back adjust amount for symbol CLJ5 is 3.4000001. | 2015-06-19 09:49:07 CLQ5 [CBV] 240 Min #1: Back adjust amount for symbol CLK5 is 1.41. | 2015-06-19 09:49:07 CLQ5 [CBV] 240 Min #1: Back adjust amount for symbol CLM5 is 0. | 2015-06-19 09:49:07 CLQ5 [CBV] 240 Min #1: Back adjust amount for symbol CLN5 is 0. | 2015-06-19 09:49:07 Intraday data recording state for symbol CLQ5 is set to download pending. | 2015-06-19 09:52:00 Reloading all charts with filename: CLQ5.scid | 2015-06-19 09:52:00 HD Request # 6 | Downloading Intraday chart data for CLQ5 to the file CLQ5.scid. Service: ta | 2015-06-19 09:52:00 HD Request # 6 | Download start Date-Time: 2015-05-14 11:59:59.0 | 2015-06-19 09:52:00 HD Request # 6 | Using server: ds3.sierracharts.com port 10149 | 2015-06-19 09:52:00 Socket (0) | Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2015-06-19 09:52:00 Socket (7) | Connected. | 2015-06-19 09:52:01 HD Request # 6 | Sending historical data logon request message. | 2015-06-19 09:52:01 Date rule based rollover from CLH5 to next contract occurs at 2015-02-18. | 2015-06-19 09:52:01 Date rule based rollover from CLJ5 to next contract occurs at 2015-03-18. | 2015-06-19 09:52:01 Date rule based rollover from CLK5 to next contract occurs at 2015-04-17. | 2015-06-19 09:52:01 Date rule based rollover from CLM5 to next contract occurs at 2015-05-18. | 2015-06-19 09:52:01 Date rule based rollover from CLN5 to next contract occurs at 2015-06-18. | 2015-06-19 09:52:01 Date rule based rollover from CLQ5 to next contract occurs at 2015-07-17. | 2015-06-19 09:52:01 Checking Intraday data file for symbol CLH5 for the date range from 2015-01-16 to 2015-02-18. | 2015-06-19 09:52:01 Checking Daily data file for symbol CLH5 for the date range from 2015-01-16 to 2015-02-18. | 2015-06-19 09:52:01 Checking Intraday data file for symbol CLJ5 for the date range from 2015-02-18 to 2015-03-18. | 2015-06-19 09:52:01 Checking Daily data file for symbol CLJ5 for the date range from 2015-02-18 to 2015-03-18. | 2015-06-19 09:52:01 Checking Intraday data file for symbol CLK5 for the date range from 2015-03-18 to 2015-04-17. | 2015-06-19 09:52:01 Checking Daily data file for symbol CLK5 for the date range from 2015-03-18 to 2015-04-17. | 2015-06-19 09:52:01 Checking Intraday data file for symbol CLM5 for the date range from 2015-04-17 to 2015-05-18. | 2015-06-19 09:52:01 Checking Daily data file for symbol CLM5 for the date range from 2015-04-17 to 2015-05-18. | 2015-06-19 09:52:01 Intraday data file for CLN5 exists and is empty. Skipping Intraday data download. | 2015-06-19 09:52:01 Daily data file for symbol CLN5 exists and is empty. Skipping download. | 2015-06-19 09:52:01 Checking Intraday data file for symbol CLQ5 for the date range from 2015-06-18 to 0. | 2015-06-19 09:52:01 Not downloading historical Intraday data for CLQ5 because data is currently being downloaded for this symbol. | 2015-06-19 09:52:01 Checking Daily data file for symbol CLQ5 for the date range from 2015-06-18 to 2015-06-19. | 2015-06-19 09:52:01 CLQ5 [CBV] 240 Min #1 | Symbols used for continuous contract chart: | 2015-06-19 09:52:01 CLH5 | 2015-06-19 09:52:01 CLJ5 | 2015-06-19 09:52:01 CLK5 | 2015-06-19 09:52:01 CLM5 | 2015-06-19 09:52:01 CLN5 | 2015-06-19 09:52:01 CLQ5 | 2015-06-19 09:52:01 CLQ5 [CBV] 240 Min #1: Checking for volume based rollover dates. | 2015-06-19 09:52:01 CLQ5 [CBV] 240 Min #1: Volume based rollover from CLH5 to CLJ5 occurs at 2015-02-18 | 2015-06-19 09:52:01 CLQ5 [CBV] 240 Min #1: Volume based rollover from CLJ5 to CLK5 occurs at 2015-03-18 | 2015-06-19 09:52:01 CLQ5 [CBV] 240 Min #1: Volume based rollover from CLK5 to CLM5 occurs at 2015-04-17 | 2015-06-19 09:52:01 Error Jumping to date in file: CLN5.dly. | 2015-06-19 09:52:01 * Error Jumping to date in file: CLN5.dly. | 2015-06-19 09:52:01 * CLQ5 [CBV] 240 Min #1: Performing continuous futures contract back adjustment calculations. | 2015-06-19 09:52:01 HD Request # 6 | Requesting Intraday data. Start Date-Time: 2015-05-14 11:59:59. Record interval: 1. Symbol: CLQ5 | 2015-06-19 09:52:01 CLQ5 [CBV] 240 Min #1: CLH5 Open price on 2015-02-18 is 53.24. | 2015-06-19 09:52:01 CLQ5 [CBV] 240 Min #1: CLJ5 Open price on 2015-02-18 is 54.05. | 2015-06-19 09:52:01 CLQ5 [CBV] 240 Min #1: CLH5 price difference to CLJ5 is 0.81. | 2015-06-19 09:52:01 CLQ5 [CBV] 240 Min #1: CLJ5 Open price on 2015-03-18 is 42.51. | 2015-06-19 09:52:01 CLQ5 [CBV] 240 Min #1: CLK5 Open price on 2015-03-18 is 44.5. | 2015-06-19 09:52:01 CLQ5 [CBV] 240 Min #1: CLJ5 price difference to CLK5 is 1.99. | 2015-06-19 09:52:01 CLQ5 [CBV] 240 Min #1: CLK5 Open price on 2015-04-17 is 56.56. | 2015-06-19 09:52:01 CLQ5 [CBV] 240 Min #1: CLM5 Open price on 2015-04-17 is 57.97. | 2015-06-19 09:52:01 CLQ5 [CBV] 240 Min #1: CLK5 price difference to CLM5 is 1.41. | 2015-06-19 09:52:01 CLQ5 [CBV] 240 Min #1: CLM5 Open price on 2015-05-18 is 59.85. | 2015-06-19 09:52:01 Error while getting daily open price with date 2015-05-21 from file. D:\SierraChart2\Data\CLN5.dly. Error: Date not found | 2015-06-19 09:52:01 CLQ5 [CBV] 240 Min #1: CLM5 price difference to CLN5 is 0. | 2015-06-19 09:52:01 Error while getting daily open price with date 2015-06-21 from file. D:\SierraChart2\Data\CLN5.dly. Error: Date not found | 2015-06-19 09:52:01 CLQ5 [CBV] 240 Min #1: CLQ5 Open price on 2015-06-18 is 60.1. | 2015-06-19 09:52:01 CLQ5 [CBV] 240 Min #1: CLN5 price difference to CLQ5 is 0. | 2015-06-19 09:52:01 CLQ5 [CBV] 240 Min #1: Back adjust amount for symbol CLH5 is 4.21. | 2015-06-19 09:52:01 CLQ5 [CBV] 240 Min #1: Back adjust amount for symbol CLJ5 is 3.4000001. | 2015-06-19 09:52:01 CLQ5 [CBV] 240 Min #1: Back adjust amount for symbol CLK5 is 1.41. | 2015-06-19 09:52:01 CLQ5 [CBV] 240 Min #1: Back adjust amount for symbol CLM5 is 0. | 2015-06-19 09:52:01 CLQ5 [CBV] 240 Min #1: Back adjust amount for symbol CLN5 is 0. | 2015-06-19 09:52:01 HD Request # 6 | Decompressing data. | 2015-06-19 09:52:01 HD Request # 6 | Receiving Intraday data for CLQ5 starting at 2015-05-14 12:00:20 | 2015-06-19 09:52:01 HD Request # 6 | Timestamp of first Intraday data file record written: 2015-05-14 12:00:20 | 2015-06-19 09:52:01 Socket (7) | Shutdown and closed. | 2015-06-19 09:52:05 The network socket for historical data has been closed. | 2015-06-19 09:52:05 HD Request # 6 | Received 137220 records from 2015-05-14 12:00:20 to 2015-06-19 09:52:02 (35.9 days) and wrote 137220 records for CLQ5 | 2015-06-19 09:52:05 HD Request # 6 | Intraday download COMPLETE for CLQ5. Completion time: 5s. Unique request ID: 5 | 2015-06-19 09:52:05 Removed historical data download ID 5 | 2015-06-19 09:52:05 Real-time Intraday chart data file updates started for CLQ5 | 2015-06-19 09:52:05 |
| [2015-06-19 08:37:15] |
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In response to post #3, these are the relevant error messages: Socket (10) | Error received in OnConnect while connecting. Windows error code 10061: Connessione rifiutata. | 2015-06-19 03:44:09 Socket (10) | Shutdown error. Unknown Windows error code 10058. | 2015-06-19 03:44:09 * There is a connectivity from your side to the data server. Refer to this section here for help with this: http://www.sierrachart.com/index.php?page=doc/doc_HistoricalIntradayData.html#ErrorDownloadingDataSCHistoricalDataServer In response to post #4, what is the exact problem? We do not observe any obvious problem from the Message Log. Please start a new Support Request so this does not interfere with this other user. Otherwise, it will get confusing for us and for them. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-06-19 08:37:40
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| [2015-06-19 12:01:18] |
| Marek F - Posts: 244 |
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In response to post #4, what is the exact problem? We do not observe any obvious problem from the Message Log.
The problem is resolved. I had to delete all scid files for CL. Sorry for confusing. Marek |
| [2023-05-19 08:02:22] |
| TheFibber - Posts: 83 |
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hi i need nyse and nasdaq real time quote ..what service have i to buy exactly ? i suppose denali but with which service? there is only nasdaq ( is it included also nyse inside fopr 16 $ a month? )
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| [2023-05-19 18:01:27] |
| John - SC Support - Posts: 40963 |
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For NYSE and NASDAQ data you would use our "U.S. Equites Consolidated Tape" exchange. You can setup this data by following these instructions: Denali Exchange Data Feed: *Setup Instructions: All Other Exchanges* For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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