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Date/Time: Thu, 25 Apr 2024 06:17:42 +0000



Contract Roll

View Count: 1719

[2013-06-06 17:25:25]
guyl - Posts: 58
Starting today Sierra is rolling my ES chart to the ESU3 because I have the box (Automatically Rollover Futures Symbol)checked under the "CS" tab. According to what I see the "M" contract is still the active chart and we still have 15 days left. But the biggest thing I see is the volume. Right now I show 1,953,970 for the "M" and only 45,314 for the "U". I know I can go in and force the charts back to what it should be but I shouldn't have to do this for each contract before it should change. Can you tell me what is going on please and if there is a better way to handle this issue.

Thank you
[2013-06-06 17:39:56]
Sierra Chart Engineering - Posts: 104368
There was a problem with the way the rollover was handled for the index futures. It has been resolved. Please update by selecting Help >> Download Current Version.

After the update go to the chart and select Chart >>Chart Settings. In the Symbol box and enter the June symbol and press OK.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2013-06-06 18:09:03]
guyl - Posts: 58
I just ran the update and re-loaded my charts and all my indicators are gone. Message log notes a bunch of errors.
[2013-06-06 18:11:31]
Sierra Chart Engineering - Posts: 104368
Please refer to this page:
Notice: Required Location of DLL files
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2013-06-06 18:17:48]
guyl - Posts: 58
That fixed it. Thank you.

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