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Date/Time: Thu, 09 May 2024 00:39:08 +0000



CQG FIX connection problem

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[2015-06-01 08:43:52]
Blue Brazilian - Posts: 42
My connection was working OK on Friday but now fails with a Windows 10060 error:

CQG FIX Trading FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. | 2015-06-01 10:40:36
socket (0) | Resolved address fixapi.cqgtrader.com to IP 208.48.16.214 | 2015-06-01 10:40:36
socket (15) | Error received in OnConnect while connecting. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2015-06-01 10:40:58
socket (15) | Shutdown and closed. | 2015-06-01 10:40:58
CQG FIX Trading FIX: Socket connection was closed without any logout messages sent or received. | 2015-06-01 10:40:58
CQG FIX Trading FIX: Disconnected. | 2015-06-01 10:40:58
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-06-01 10:40:58
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-06-01 10:40:58
CQG FIX Trading FIX: DisconnectFIX called. | 2015-06-01 10:40:58
CQG FIX Trading | Disconnected. | 2015-06-01 10:40:58
Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-06-01 10:40:58

CQG FIX Trading FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. | 2015-06-01 10:41:03
socket (0) | Resolved address fixapi.cqgtrader.com to IP 208.48.16.214 | 2015-06-01 10:41:03
socket (16) | Error received in OnConnect while connecting. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2015-06-01 10:41:24
socket (16) | Shutdown and closed. | 2015-06-01 10:41:24
CQG FIX Trading FIX: Socket connection was closed without any logout messages sent or received. | 2015-06-01 10:41:24
CQG FIX Trading FIX: Disconnected. | 2015-06-01 10:41:24
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-06-01 10:41:24
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-06-01 10:41:24
CQG FIX Trading FIX: DisconnectFIX called. | 2015-06-01 10:41:24
CQG FIX Trading | Disconnected. | 2015-06-01 10:41:24
Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-06-01 10:41:24

CQG FIX Trading FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. | 2015-06-01 10:41:29
socket (0) | Resolved address fixapi.cqgtrader.com to IP 208.48.16.214 | 2015-06-01 10:41:29
socket (17) | Error received in OnConnect while connecting. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2015-06-01 10:41:50
socket (17) | Shutdown and closed. | 2015-06-01 10:41:50
CQG FIX Trading FIX: Socket connection was closed without any logout messages sent or received. | 2015-06-01 10:41:50
CQG FIX Trading FIX: Disconnected. | 2015-06-01 10:41:50
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-06-01 10:41:50
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-06-01 10:41:50
CQG FIX Trading FIX: DisconnectFIX called. | 2015-06-01 10:41:50
CQG FIX Trading | Disconnected. | 2015-06-01 10:41:50
Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-06-01 10:41:50

CQG FIX Trading FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. | 2015-06-01 10:41:55
socket (0) | Resolved address fixapi.cqgtrader.com to IP 208.48.16.214 | 2015-06-01 10:41:55

[2015-06-01 09:36:14]
Sierra Chart Engineering - Posts: 104368
At this time we can connect to the same CQG server:

CQG FIX Trading FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. | 2015-06-01 04:47:49
socket (0) | Resolved address fixapi.cqgtrader.com to IP 208.48.16.214 | 2015-06-01 04:47:49
socket (3) | Connected. | 2015-06-01 04:47:49
CQG FIX Trading FIX: Sending the Logon message. | 2015-06-01 04:47:50

What this means is there is some connectivity problem from your side to the server. Refer to help topic 1.2 here about this:
Http://www.sierrachart.com/index.php?page=doc/helpdetails1.html

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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