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Date/Time: Fri, 19 Apr 2024 12:46:13 +0000



ES Chart 30 mins behind

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[2015-05-08 13:44:45]
User727623 - Posts: 17
Hello,

I've got a demo account data connection with CTS, all other products seems to be working ok but the ES charts are following 30mins behind, it's like watching replay. From the attached screenshot you can see my system time is 14:33 but the chart last print is 14:04, even the DOM graph is active and working.

Any idea how to fix this problem?

thanks.
imageES chart.jpg / V - Attached On 2015-05-08 13:42:25 UTC - Size: 388.69 KB - 316 views
[2015-05-08 17:20:43]
Sierra Chart Engineering - Posts: 104368
This does make sense because the particular symbol you are using is a delayed symbol which will be delayed 30 minutes. For non-delayed data use this symbol:
ES.20150600.CME_Eq

This is also listed in File >> Find Symbol.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-05-08 17:29:33]
User727623 - Posts: 17
solved, many thanks!

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