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How to Post a Message for Support

No Bitcoin historical data

View Count: 2075

[2015-04-19 14:56:11] #1 [Go To First Post]
User535230 - Posts: 3
I thought I was missing data, so I did the r-click->delete and download data on a few bars behind the gap. It comes up with a bunch of errors about array out of range. And doesn't fill in the deleted data. Then it starts the next bar with current data. So in an effort to fix it, I installed the latest version and wanted to do a fresh download of all the data. Well, it won't download anything for intraday charts and only today's candle for historical charts. It does this for all symbols in the Bitcoin data set.

[2015-04-19 18:11:02] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
If you are having a problem doing something with Sierra Chart, then please copy and paste the ENTIRE copy of the Message Log into your email message or Support Board message. Support cannot help without the Message Log. Sending some of the lines is not helpful. The message log does not contain any private information. Instructions: 1. If the Sierra Chart Message Log is not already open, then select "Window >> Show/Hide Message Log" on the menu to open it. If you still do not see the log after selecting this command, then select "Window >> Reset Windows". The log will be displayed in this case. If not, then select "Window >> Show/Hide Message Log" again. 2. Press the "Copy Log" button on the Message Log window. Do not use the "Send for Analysis" button. Otherwise, the log will not be seen. 3. Go to your e-mail message or your Support Board message. Point to the area where you type your message. 4. Right-click your mouse pointer. Select "Paste" on the menu to paste it into the message. THE INSTRUCTIONS ABOVE EXPLAIN HOW TO AUTOMATICALLY COPY AND PASTE THE MESSAGE LOG DATA INTO A MESSAGE. THERE IS NO NEED TO TYPE IT BY HAND. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2015-04-19 19:21:06] #3 [Go To First Post]
User535230 - Posts: 3
Software version: 1248 \| 2015-04-19 15:25:10 Uses New Spreadsheets \| 2015-04-19 15:25:10 Usage end date: 2015-12-22 \| 2015-04-19 15:25:10 Enabled for: Advanced Features. \| 2015-04-19 15:25:10 Enabled for: Sierra Chart Historical Data Service. \| 2015-04-19 15:25:10 Allow Support for Sierra Chart Data Feeds is enabled. \| 2015-04-19 15:25:10 Active service: Bitcoin Data (All Services) \| 2015-04-19 15:25:10 Time Zone: +00:00:00 (UTC+00) \| 2015-04-19 15:25:10 2015-04-19 11:25:10 Local computer clock time \| 2015-04-19 15:25:10 2015-04-19 15:25:10 GMT time \| 2015-04-19 15:25:10 2015-04-19 15:25:10 Time zone adjusted time \| 2015-04-19 15:25:10 Time difference to server time: 2 seconds. \| 2015-04-19 15:25:10 Program path: C:\SierraChart\ \| 2015-04-19 15:25:10 Data Files path: C:\SierraChart\Data\ \| 2015-04-19 15:25:10 OS Version Number: 6.1 \| 2015-04-19 15:25:10 Locale Information: C \| 2015-04-19 15:25:10 Checking for new symbol settings for scbtcall \| 2015-04-19 15:25:10 HTTP connection to www.sierrachart.com:80 (0) \| Resolved address sierrachart.com to IP 5.9.8.236 \| 2015-04-19 15:25:10 HTTP connection to www.sierrachart.com:80 (1) \| Connected. \| 2015-04-19 15:25:11 Symbol settings are up-to-date for scbtcall \| 2015-04-19 15:25:11 Files to Open on Start up \| Opening file: Stamp Indicators.cht \| 2015-04-19 15:25:13 Files to Open on Start up \| Opening file: Stamp Woodies.cht \| 2015-04-19 15:25:14 Files to Open on Start up \| Opening file: Stamp.cht \| 2015-04-19 15:25:14 Files to Open on Start up \| Opening file: My Log thread charts.cht \| 2015-04-19 15:25:15 Files to Open on Start up \| Opening file: BTC-e.cht \| 2015-04-19 15:25:16 Files to Open on Start up \| Opening file: BFX USD-BTC.cht \| 2015-04-19 15:25:17 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\BTCUSD-BITFINEX.dly \| 2015-04-19 15:25:17 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\BTCUSD-BITFINEX.dly \| 2015-04-19 15:25:17 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\BTCUSD-BITFINEX.dly \| 2015-04-19 15:25:17 Files to Open on Start up \| Opening file: China.cht \| 2015-04-19 15:25:17 HTTP connection to www.sierrachart.com:80 (1) \| Closed. No error. \| 2015-04-19 15:25:17 HTTP connection to www.sierrachart.com:80 (1) \| Shutdown and closed. \| 2015-04-19 15:25:17 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\BTCUSD-BITFINEX.scid \| 2015-04-19 15:25:17 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\BTCUSD-BITFINEX.scid \| 2015-04-19 15:25:17 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\BTCUSD-BITFINEX.scid \| 2015-04-19 15:25:17 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\BTCUSD-BITFINEX.scid \| 2015-04-19 15:25:17 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\BTCUSD-BITFINEX.scid \| 2015-04-19 15:25:17 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\BTCUSD-BITFINEX.scid \| 2015-04-19 15:25:17 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\BTCUSD-BITFINEX.scid \| 2015-04-19 15:25:17 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\BTCUSD-BITFINEX.scid \| 2015-04-19 15:25:17 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\BTCUSD-BITFINEX.scid \| 2015-04-19 15:25:17 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\BTCUSD-BITFINEX.scid \| 2015-04-19 15:25:17 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\BTCUSD-BITFINEX.scid \| 2015-04-19 15:25:17 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\BTCUSD-BITFINEX.scid \| 2015-04-19 15:25:17 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\BTCUSD-BITFINEX.scid \| 2015-04-19 15:25:17 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\BTCUSD-BITFINEX.scid \| 2015-04-19 15:25:17 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\BTCUSD-BITFINEX.scid \| 2015-04-19 15:25:17 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\BTCUSD-BITFINEX.scid \| 2015-04-19 15:25:17 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\BTCUSD-BITFINEX.scid \| 2015-04-19 15:25:17 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\BTCUSD-BITFINEX.scid \| 2015-04-19 15:25:17 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\BTCUSD-BITFINEX.scid \| 2015-04-19 15:25:17 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\BTCUSD-BITFINEX.scid \| 2015-04-19 15:25:17 Intraday data recording state for symbol BTC-BSTMP is set to download pending. \| 2015-04-19 15:25:18 HD Request # 2 \| Downloading Intraday chart data for BTC-BSTMP to the file BTC-BSTMP.scid. Service: bts \| 2015-04-19 15:25:18 Compressing file: C:\SierraChart\Data\BTC-BSTMP.scid. This may take a while. \| 2015-04-19 15:25:18 * BTCCNY-BTCChina 10 Min #1 \| Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2014-10-21 03:30:00. Next Bar Date Time: 2014-10-21 03:20:00. Filename: BTCCNY-BTCChina.scid \| 2015-04-19 15:25:31 BTCCNY-BTCChina 10 Min #1 \| Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2014-10-21 03:50:00. Next Bar Date Time: 2014-10-21 03:40:00. Filename: BTCCNY-BTCChina.scid \| 2015-04-19 15:25:31 BTCCNY-BTCChina 10 Min #1 \| Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2014-10-21 05:00:00. Next Bar Date Time: 2014-10-21 04:50:00. Filename: BTCCNY-BTCChina.scid \| 2015-04-19 15:25:31 BTCCNY-BTCChina 10 Min #1 \| Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2014-10-21 05:10:00. Next Bar Date Time: 2014-10-21 05:00:00. Filename: BTCCNY-BTCChina.scid \| 2015-04-19 15:25:31 BTCCNY-BTCChina 10 Min #1 \| Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2014-10-21 05:20:00. Next Bar Date Time: 2014-10-21 05:10:00. Filename: BTCCNY-BTCChina.scid \| 2015-04-19 15:25:31 BTCCNY-BTCChina 10 Min #1 \| Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2014-10-21 06:00:00. Next Bar Date Time: 2014-10-21 05:50:00. Filename: BTCCNY-BTCChina.scid \| 2015-04-19 15:25:31 BTCCNY-BTCChina 10 Min #1 \| Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2014-10-21 06:10:00. Next Bar Date Time: 2014-10-21 06:00:00. Filename: BTCCNY-BTCChina.scid \| 2015-04-19 15:25:31 BTCCNY-BTCChina 10 Min #1 \| Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2014-10-21 08:20:00. Next Bar Date Time: 2014-10-21 08:10:00. Filename: BTCCNY-BTCChina.scid \| 2015-04-19 15:25:31 BTCCNY-BTCChina 10 Min #1 \| Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2014-10-21 19:20:00. Next Bar Date Time: 2014-10-21 19:10:00. Filename: BTCCNY-BTCChina.scid \| 2015-04-19 15:25:31 BTCCNY-BTCChina 10 Min #1 \| Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2014-10-21 20:20:00. Next Bar Date Time: 2014-10-21 20:10:00. Filename: BTCCNY-BTCChina.scid \| 2015-04-19 15:25:31 BTCCNY-BTCChina 10 Min #1 \| Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2014-10-21 22:10:00. Next Bar Date Time: 2014-10-21 22:00:00. Filename: BTCCNY-BTCChina.scid \| 2015-04-19 15:25:31 BTCCNY-BTCChina 10 Min #1 \| Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2014-10-21 23:10:00. Next Bar Date Time: 2014-10-21 23:00:00. Filename: BTCCNY-BTCChina.scid \| 2015-04-19 15:25:31 BTCCNY-BTCChina 10 Min #1 \| Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2014-10-22 04:20:00. Next Bar Date Time: 2014-10-22 04:10:00. Filename: BTCCNY-BTCChina.scid \| 2015-04-19 15:25:31 BTCCNY-BTCChina 10 Min #1 \| Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2014-10-22 05:00:00. Next Bar Date Time: 2014-10-22 04:50:00. Filename: BTCCNY-BTCChina.scid \| 2015-04-19 15:25:31 BTCCNY-BTCChina 10 Min #1 \| Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2014-10-22 07:10:00. Next Bar Date Time: 2014-10-22 07:00:00. Filename: BTCCNY-BTCChina.scid \| 2015-04-19 15:25:31 BTCCNY-BTCChina 10 Min #1 \| Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2014-10-22 12:30:00. Next Bar Date Time: 2014-10-22 12:20:00. Filename: BTCCNY-BTCChina.scid \| 2015-04-19 15:25:31 BTCCNY-BTCChina 10 Min #1 \| Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2014-10-22 17:40:00. Next Bar Date Time: 2014-10-22 17:30:00. Filename: BTCCNY-BTCChina.scid \| 2015-04-19 15:25:31 BTCCNY-BTCChina 10 Min #1 \| Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2014-10-22 18:40:00. Next Bar Date Time: 2014-10-22 18:20:00. Filename: BTCCNY-BTCChina.scid \| 2015-04-19 15:25:31 BTCCNY-BTCChina 10 Min #1 \| Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2014-10-22 21:20:00. Next Bar Date Time: 2014-10-22 21:10:00. Filename: BTCCNY-BTCChina.scid \| 2015-04-19 15:25:31 BTCCNY-BTCChina 10 Min #1 \| Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2014-10-22 21:30:00. Next Bar Date Time: 2014-10-22 21:20:00. Filename: BTCCNY-BTCChina.scid \| 2015-04-19 15:25:31 HD Request # 2 \| Download start Date-Time: 2015-04-19 14:16:15.0 \| 2015-04-19 15:25:45 HD Request # 2 \| Using server: btc.sierracharts.com port 10149 \| 2015-04-19 15:25:45 Socket (0) \| Resolved address ds5.sierracharts.com to IP 204.15.192.106 \| 2015-04-19 15:25:45 Intraday data recording state for symbol BTCUSD-BTCE is set to download pending. \| 2015-04-19 15:25:47 Bitcoin Data (All Services) \| Connecting to the server btc.sierracharts.com. Port 443 \| 2015-04-19 15:25:47 Intraday data recording state for symbol BTCUSD-BITFINEX is set to download pending. \| 2015-04-19 15:25:47 Socket (0) \| Resolved address ds5.sierracharts.com to IP 204.15.192.106 \| 2015-04-19 15:25:47 Intraday data recording state for symbol BTCCNY-BTCChina is set to download pending. \| 2015-04-19 15:25:47 Socket (3) \| Connected. \| 2015-04-19 15:25:47 Bitcoin Data (All Services) \| Connected to server. \| 2015-04-19 15:25:47 Bitcoin Data (All Services) \| Sending logon request message. \| 2015-04-19 15:25:47 Bitcoin Data (All Services) \| Server Name: SC Real-Time Server. \| 2015-04-19 15:25:47 Bitcoin Data (All Services) \| Server protocol version: 5. Client protocol version: 5. There is a protocol match. \| 2015-04-19 15:25:47 Bitcoin Data (All Services) \| Successfully connected. \| 2015-04-19 15:25:47 Bitcoin Data (All Services) \| Starting real-time market data updates for: BTC-BSTMP. ID: 1 \| 2015-04-19 15:25:47 Historical data request is discarded because it is not for earlier data. \| 2015-04-19 15:25:47 Intraday data recording state for symbol BTC-BSTMP has been reset to downloading. \| 2015-04-19 15:25:47 Bitcoin Data (All Services) \| Starting real-time market data updates for: BTCUSD-BTCE. ID: 2 \| 2015-04-19 15:25:47 Intraday data recording state for symbol BTCUSD-BTCE is set to download pending. \| 2015-04-19 15:25:47 Bitcoin Data (All Services) \| Starting real-time market data updates for: BTCUSD-BITFINEX. ID: 3 \| 2015-04-19 15:25:47 Intraday data recording state for symbol BTCUSD-BITFINEX is set to download pending. \| 2015-04-19 15:25:47 Bitcoin Data (All Services) \| Starting real-time market data updates for: BTCCNY-BTCChina. ID: 4 \| 2015-04-19 15:25:47 Intraday data recording state for symbol BTCCNY-BTCChina is set to download pending. \| 2015-04-19 15:25:47 Bitcoin Data (All Services) \| Starting real-time market data updates for: BTCCYN-OKCOIN. ID: 5 \| 2015-04-19 15:25:47 Requesting market depth updates for: BTC-BSTMP if supported. \| 2015-04-19 15:25:52 Requesting market depth updates for: BTCUSD-BITFINEX if supported. \| 2015-04-19 15:25:52 Socket (2) \| Shutdown and closed. \| 2015-04-19 15:26:05 HD Request # 2 \| Error downloading historical Intraday data for BTC-BSTMP. The network socket has been closed. Retrying download. \| 2015-04-19 15:26:05 * HD Request # 2 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for BTC-BSTMP \| 2015-04-19 15:26:05 HD Request # 3 \| Downloading Intraday chart data for BTC-BSTMP to the file BTC-BSTMP.scid. Service: bts \| 2015-04-19 15:26:05 HD Request # 3 \| Download start Date-Time: 2015-04-19 14:16:15.0 \| 2015-04-19 15:26:05 HD Request # 3 \| Using server: btc.sierracharts.com port 10149 \| 2015-04-19 15:26:05 Socket (0) \| Resolved address ds5.sierracharts.com to IP 204.15.192.106 \| 2015-04-19 15:26:05 Socket (4) \| Shutdown and closed. \| 2015-04-19 15:26:25 HD Request # 3 \| Error downloading historical Intraday data for BTC-BSTMP. The network socket has been closed. Retrying download. \| 2015-04-19 15:26:25 * HD Request # 3 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for BTC-BSTMP \| 2015-04-19 15:26:25 HD Request # 4 \| Downloading Intraday chart data for BTC-BSTMP to the file BTC-BSTMP.scid. Service: bts \| 2015-04-19 15:26:25 HD Request # 4 \| Download start Date-Time: 2015-04-19 14:16:15.0 \| 2015-04-19 15:26:25 HD Request # 4 \| Using server: btc.sierracharts.com port 10149 \| 2015-04-19 15:26:25 Socket (0) \| Resolved address ds5.sierracharts.com to IP 204.15.192.106 \| 2015-04-19 15:26:25 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\BTCUSD-BITFINEX.dly \| 2015-04-19 15:26:39 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\BTCUSD-BITFINEX.dly \| 2015-04-19 15:26:39 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\BTCUSD-BITFINEX.dly \| 2015-04-19 15:26:39 Socket (5) \| Shutdown and closed. \| 2015-04-19 15:26:45 HD Request # 4 \| Error downloading historical Intraday data for BTC-BSTMP. The network socket has been closed. Retrying download. \| 2015-04-19 15:26:45 * HD Request # 4 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for BTC-BSTMP \| 2015-04-19 15:26:45 HD Request # 4 \| Receiving Intraday data for BTC-BSTMP starting at 2015-04-19 15:25:45 \| 2015-04-19 15:26:45 HD Request # 4 \| Timestamp of first Intraday data file record written: 2015-04-19 15:25:45 \| 2015-04-19 15:26:45 Added 2 Time and Sales records to Intraday data file for BTC-BSTMP after download. \| 2015-04-19 15:26:45 HD Request # 4 \| Intraday download COMPLETE for BTC-BSTMP. Completion time: 20s. Unique request ID: 1 \| 2015-04-19 15:26:45 Removed historical data download ID 1 \| 2015-04-19 15:26:45 Real-time Intraday chart data file updates started for BTC-BSTMP \| 2015-04-19 15:26:45 HD Request # 5 \| Downloading Historical Daily chart data for BTC-BSTMP. Starting date: 2015-04-16. Service: bts \| 2015-04-19 15:26:45 HD Request # 5 \| Using server: btc.sierracharts.com port 10149 \| 2015-04-19 15:26:45 Socket (0) \| Resolved address ds5.sierracharts.com to IP 204.15.192.106 \| 2015-04-19 15:26:45 Socket (6) \| Shutdown and closed. \| 2015-04-19 15:27:05 HD Request # 5 \| Error downloading historical Daily data for BTC-BSTMP. The network socket has been closed. Retrying download. \| 2015-04-19 15:27:05 * HD Request # 5 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for BTC-BSTMP \| 2015-04-19 15:27:05 HD Request # 6 \| Downloading Historical Daily chart data for BTC-BSTMP. Starting date: 2015-04-16. Service: bts \| 2015-04-19 15:27:05 HD Request # 6 \| Using server: btc.sierracharts.com port 10149 \| 2015-04-19 15:27:05 Socket (0) \| Resolved address ds5.sierracharts.com to IP 204.15.192.106 \| 2015-04-19 15:27:05 Socket (7) \| Shutdown and closed. \| 2015-04-19 15:27:25 HD Request # 6 \| Error downloading historical Daily data for BTC-BSTMP. The network socket has been closed. Retrying download. \| 2015-04-19 15:27:25 * HD Request # 6 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for BTC-BSTMP \| 2015-04-19 15:27:25 HD Request # 7 \| Downloading Historical Daily chart data for BTC-BSTMP. Starting date: 2015-04-16. Service: bts \| 2015-04-19 15:27:25 HD Request # 7 \| Using server: btc.sierracharts.com port 10149 \| 2015-04-19 15:27:25 Socket (0) \| Resolved address ds5.sierracharts.com to IP 204.15.192.106 \| 2015-04-19 15:27:25 Socket (8) \| Shutdown and closed. \| 2015-04-19 15:27:45 HD Request # 7 \| Error downloading historical Daily data for BTC-BSTMP. The network socket has been closed. Retrying download. \| 2015-04-19 15:27:45 * HD Request # 7 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for BTC-BSTMP \| 2015-04-19 15:27:45 HD Request # 7 \| Daily download COMPLETE for BTC-BSTMP. Completion time: 20s. Unique request ID: 2 \| 2015-04-19 15:27:45 Removed historical data download ID 2 \| 2015-04-19 15:27:45 Starting updates for: BTC-BSTMP-BIDASK \| 2015-04-19 15:27:45 HD Request # 8 \| Downloading Intraday chart data for BTC-BSTMP-BIDASK to the file BTC-BSTMP-BIDASK.scid. Service: bts \| 2015-04-19 15:27:45 Compressing file: C:\SierraChart\Data\BTC-BSTMP-BIDASK.scid. This may take a while. \| 2015-04-19 15:27:45 * HD Request # 8 \| Download start Date-Time: 2015-04-19 14:12:00.0 \| 2015-04-19 15:27:52 HD Request # 8 \| Using server: btc.sierracharts.com port 10149 \| 2015-04-19 15:27:52 Socket (0) \| Resolved address ds5.sierracharts.com to IP 204.15.192.106 \| 2015-04-19 15:27:52 Socket (9) \| Shutdown and closed. \| 2015-04-19 15:28:12 HD Request # 8 \| Error downloading historical Intraday data for BTC-BSTMP-BIDASK. The network socket has been closed. Retrying download. \| 2015-04-19 15:28:12 * HD Request # 8 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for BTC-BSTMP-BIDASK \| 2015-04-19 15:28:12 HD Request # 9 \| Downloading Intraday chart data for BTC-BSTMP-BIDASK to the file BTC-BSTMP-BIDASK.scid. Service: bts \| 2015-04-19 15:28:12 HD Request # 9 \| Download start Date-Time: 2015-04-19 14:12:00.0 \| 2015-04-19 15:28:12 HD Request # 9 \| Using server: btc.sierracharts.com port 10149 \| 2015-04-19 15:28:12 Socket (0) \| Resolved address ds5.sierracharts.com to IP 204.15.192.106 \| 2015-04-19 15:28:12 Socket (10) \| Shutdown and closed. \| 2015-04-19 15:28:32 HD Request # 9 \| Error downloading historical Intraday data for BTC-BSTMP-BIDASK. The network socket has been closed. Retrying download. \| 2015-04-19 15:28:32 * HD Request # 9 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for BTC-BSTMP-BIDASK \| 2015-04-19 15:28:32 HD Request # 10 \| Downloading Intraday chart data for BTC-BSTMP-BIDASK to the file BTC-BSTMP-BIDASK.scid. Service: bts \| 2015-04-19 15:28:32 HD Request # 10 \| Download start Date-Time: 2015-04-19 14:12:00.0 \| 2015-04-19 15:28:32 HD Request # 10 \| Using server: btc.sierracharts.com port 10149 \| 2015-04-19 15:28:32 Socket (0) \| Resolved address ds5.sierracharts.com to IP 204.15.192.106 \| 2015-04-19 15:28:32 Socket (11) \| Shutdown and closed. \| 2015-04-19 15:28:52 HD Request # 10 \| Error downloading historical Intraday data for BTC-BSTMP-BIDASK. The network socket has been closed. Retrying download. \| 2015-04-19 15:28:52 * HD Request # 10 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for BTC-BSTMP-BIDASK \| 2015-04-19 15:28:52 HD Request # 10 \| Receiving Intraday data for BTC-BSTMP-BIDASK starting at 2015-04-19 15:28:08 \| 2015-04-19 15:28:52 HD Request # 10 \| Timestamp of first Intraday data file record written: 2015-04-19 15:28:08 \| 2015-04-19 15:28:52 Added 8 Time and Sales records to Intraday data file for BTC-BSTMP-BIDASK after download. \| 2015-04-19 15:28:52 HD Request # 10 \| Intraday download COMPLETE for BTC-BSTMP-BIDASK. Completion time: 20s. Unique request ID: 3 \| 2015-04-19 15:28:52 Removed historical data download ID 3 \| 2015-04-19 15:28:52 Real-time Intraday chart data file updates started for BTC-BSTMP-BIDASK \| 2015-04-19 15:28:52 HD Request # 11 \| Downloading Intraday chart data for BTCUSD-BTCE to the file BTCUSD-BTCE.scid. Service: btce \| 2015-04-19 15:28:52 Compressing file: C:\SierraChart\Data\BTCUSD-BTCE.scid. This may take a while. \| 2015-04-19 15:28:52 * HD Request # 11 \| Download start Date-Time: 2015-04-19 14:17:49.0 \| 2015-04-19 15:29:22 HD Request # 11 \| Using server: btc.sierracharts.com port 10149 \| 2015-04-19 15:29:22 Socket (0) \| Resolved address ds5.sierracharts.com to IP 204.15.192.106 \| 2015-04-19 15:29:22 Socket (12) \| Shutdown and closed. \| 2015-04-19 15:29:42 HD Request # 11 \| Error downloading historical Intraday data for BTCUSD-BTCE. The network socket has been closed. Retrying download. \| 2015-04-19 15:29:42 * HD Request # 11 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for BTCUSD-BTCE \| 2015-04-19 15:29:42 HD Request # 12 \| Downloading Intraday chart data for BTCUSD-BTCE to the file BTCUSD-BTCE.scid. Service: btce \| 2015-04-19 15:29:42 HD Request # 12 \| Download start Date-Time: 2015-04-19 14:17:49.0 \| 2015-04-19 15:29:42 HD Request # 12 \| Using server: btc.sierracharts.com port 10149 \| 2015-04-19 15:29:42 Socket (0) \| Resolved address ds5.sierracharts.com to IP 204.15.192.106 \| 2015-04-19 15:29:42 Socket (13) \| Shutdown and closed. \| 2015-04-19 15:30:02 HD Request # 12 \| Error downloading historical Intraday data for BTCUSD-BTCE. The network socket has been closed. Retrying download. \| 2015-04-19 15:30:02 * HD Request # 12 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for BTCUSD-BTCE \| 2015-04-19 15:30:02 HD Request # 13 \| Downloading Intraday chart data for BTCUSD-BTCE to the file BTCUSD-BTCE.scid. Service: btce \| 2015-04-19 15:30:02 HD Request # 13 \| Download start Date-Time: 2015-04-19 14:17:49.0 \| 2015-04-19 15:30:02 HD Request # 13 \| Using server: btc.sierracharts.com port 10149 \| 2015-04-19 15:30:02 Socket (0) \| Resolved address ds5.sierracharts.com to IP 204.15.192.106 \| 2015-04-19 15:30:03 Socket (14) \| Shutdown and closed. \| 2015-04-19 15:30:22 HD Request # 13 \| Error downloading historical Intraday data for BTCUSD-BTCE. The network socket has been closed. Retrying download. \| 2015-04-19 15:30:22 * HD Request # 13 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for BTCUSD-BTCE \| 2015-04-19 15:30:22 HD Request # 13 \| Receiving Intraday data for BTCUSD-BTCE starting at 2015-04-19 15:25:44 \| 2015-04-19 15:30:22 HD Request # 13 \| Timestamp of first Intraday data file record written: 2015-04-19 15:25:44 \| 2015-04-19 15:30:22 Added 6 Time and Sales records to Intraday data file for BTCUSD-BTCE after download. \| 2015-04-19 15:30:22 HD Request # 13 \| Intraday download COMPLETE for BTCUSD-BTCE. Completion time: 20s. Unique request ID: 4 \| 2015-04-19 15:30:22 Removed historical data download ID 4 \| 2015-04-19 15:30:22 Real-time Intraday chart data file updates started for BTCUSD-BTCE \| 2015-04-19 15:30:22 HD Request # 14 \| Downloading Intraday chart data for BTCUSD-BITFINEX to the file BTCUSD-BITFINEX.scid. Service: bitfinex \| 2015-04-19 15:30:22 HD Request # 14 \| Download start Date-Time: 2014-10-15 15:30:22.0 \| 2015-04-19 15:30:22 HD Request # 14 \| Using server: btc.sierracharts.com port 10149 \| 2015-04-19 15:30:22 Socket (0) \| Resolved address ds5.sierracharts.com to IP 204.15.192.106 \| 2015-04-19 15:30:22 Socket (15) \| Shutdown and closed. \| 2015-04-19 15:30:42 HD Request # 14 \| Error downloading historical Intraday data for BTCUSD-BITFINEX. The network socket has been closed. Retrying download. \| 2015-04-19 15:30:42 * HD Request # 14 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for BTCUSD-BITFINEX \| 2015-04-19 15:30:42 HD Request # 15 \| Downloading Intraday chart data for BTCUSD-BITFINEX to the file BTCUSD-BITFINEX.scid. Service: bitfinex \| 2015-04-19 15:30:42 HD Request # 15 \| Download start Date-Time: 2014-10-15 15:30:42.0 \| 2015-04-19 15:30:42 HD Request # 15 \| Using server: btc.sierracharts.com port 10149 \| 2015-04-19 15:30:42 Socket (0) \| Resolved address ds5.sierracharts.com to IP 204.15.192.106 \| 2015-04-19 15:30:42 Socket (16) \| Shutdown and closed. \| 2015-04-19 15:31:02 HD Request # 15 \| Error downloading historical Intraday data for BTCUSD-BITFINEX. The network socket has been closed. Retrying download. \| 2015-04-19 15:31:02 * HD Request # 15 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for BTCUSD-BITFINEX \| 2015-04-19 15:31:02 HD Request # 16 \| Downloading Intraday chart data for BTCUSD-BITFINEX to the file BTCUSD-BITFINEX.scid. Service: bitfinex \| 2015-04-19 15:31:02 HD Request # 16 \| Download start Date-Time: 2014-10-15 15:31:02.0 \| 2015-04-19 15:31:02 HD Request # 16 \| Using server: btc.sierracharts.com port 10149 \| 2015-04-19 15:31:02 Socket (0) \| Resolved address ds5.sierracharts.com to IP 204.15.192.106 \| 2015-04-19 15:31:02 Socket (17) \| Shutdown and closed. \| 2015-04-19 15:31:23 HD Request # 16 \| Error downloading historical Intraday data for BTCUSD-BITFINEX. The network socket has been closed. Retrying download. \| 2015-04-19 15:31:23 * HD Request # 16 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for BTCUSD-BITFINEX \| 2015-04-19 15:31:23 HD Request # 16 \| Receiving Intraday data for BTCUSD-BITFINEX starting at 2015-04-19 15:26:36 \| 2015-04-19 15:31:23 HD Request # 16 \| Timestamp of first Intraday data file record written: 2015-04-19 15:26:36 \| 2015-04-19 15:31:23 Added 6 Time and Sales records to Intraday data file for BTCUSD-BITFINEX after download. \| 2015-04-19 15:31:23 HD Request # 16 \| Intraday download COMPLETE for BTCUSD-BITFINEX. Completion time: 21s. Unique request ID: 5 \| 2015-04-19 15:31:23 Removed historical data download ID 5 \| 2015-04-19 15:31:23 Real-time Intraday chart data file updates started for BTCUSD-BITFINEX \| 2015-04-19 15:31:23 HD Request # 17 \| Downloading Historical Daily chart data for BTCUSD-BITFINEX. Starting date: 1965-04-19. Service: bitfinex \| 2015-04-19 15:31:23 HD Request # 17 \| Using server: btc.sierracharts.com port 10149 \| 2015-04-19 15:31:23 Socket (0) \| Resolved address ds5.sierracharts.com to IP 204.15.192.106 \| 2015-04-19 15:31:23 Intraday data recording state for symbol BTC-BSTMP is set to download pending. \| 2015-04-19 15:31:30 Reloading all charts with filename: BTC-BSTMP.scid \| 2015-04-19 15:31:30 Socket (18) \| Shutdown and closed. \| 2015-04-19 15:31:43 HD Request # 17 \| Error downloading historical Daily data for BTCUSD-BITFINEX. The network socket has been closed. Retrying download. \| 2015-04-19 15:31:43 * HD Request # 17 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for BTCUSD-BITFINEX \| 2015-04-19 15:31:43 HD Request # 18 \| Downloading Historical Daily chart data for BTCUSD-BITFINEX. Starting date: 1965-04-19. Service: bitfinex \| 2015-04-19 15:31:43 HD Request # 18 \| Using server: btc.sierracharts.com port 10149 \| 2015-04-19 15:31:43 Socket (0) \| Resolved address ds5.sierracharts.com to IP 204.15.192.106 \| 2015-04-19 15:31:43 Socket (19) \| Shutdown and closed. \| 2015-04-19 15:32:03 HD Request # 18 \| Error downloading historical Daily data for BTCUSD-BITFINEX. The network socket has been closed. Retrying download. \| 2015-04-19 15:32:03 * HD Request # 18 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for BTCUSD-BITFINEX \| 2015-04-19 15:32:03 HD Request # 19 \| Downloading Historical Daily chart data for BTCUSD-BITFINEX. Starting date: 1965-04-19. Service: bitfinex \| 2015-04-19 15:32:03 HD Request # 19 \| Using server: btc.sierracharts.com port 10149 \| 2015-04-19 15:32:03 Socket (0) \| Resolved address ds5.sierracharts.com to IP 204.15.192.106 \| 2015-04-19 15:32:03 Socket (20) \| Shutdown and closed. \| 2015-04-19 15:32:23 HD Request # 19 \| Error downloading historical Daily data for BTCUSD-BITFINEX. The network socket has been closed. Retrying download. \| 2015-04-19 15:32:23 * HD Request # 19 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for BTCUSD-BITFINEX \| 2015-04-19 15:32:23 HD Request # 19 \| Daily download COMPLETE for BTCUSD-BITFINEX. Completion time: 20s. Unique request ID: 6 \| 2015-04-19 15:32:23 Removed historical data download ID 6 \| 2015-04-19 15:32:23 HD Request # 20 \| Downloading Intraday chart data for BTCCNY-BTCChina to the file BTCCNY-BTCChina.scid. Service: btcc \| 2015-04-19 15:32:23 Compressing file: C:\SierraChart\Data\BTCCNY-BTCChina.scid. This may take a while. \| 2015-04-19 15:32:23 * HD Request # 20 \| Download start Date-Time: 2014-12-19 01:17:42.0 \| 2015-04-19 15:32:35 HD Request # 20 \| Using server: btc.sierracharts.com port 10149 \| 2015-04-19 15:32:35 Socket (0) \| Resolved address ds5.sierracharts.com to IP 204.15.192.106 \| 2015-04-19 15:32:35 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\BTCUSD-BITFINEX.dly \| 2015-04-19 15:32:35 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\BTCUSD-BITFINEX.dly \| 2015-04-19 15:32:35 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\BTCUSD-BITFINEX.dly \| 2015-04-19 15:32:35 Socket (21) \| Shutdown and closed. \| 2015-04-19 15:32:55 HD Request # 20 \| Error downloading historical Intraday data for BTCCNY-BTCChina. The network socket has been closed. Retrying download. \| 2015-04-19 15:32:55 * HD Request # 20 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for BTCCNY-BTCChina \| 2015-04-19 15:32:55 HD Request # 21 \| Downloading Intraday chart data for BTCCNY-BTCChina to the file BTCCNY-BTCChina.scid. Service: btcc \| 2015-04-19 15:32:55 HD Request # 21 \| Download start Date-Time: 2014-12-19 01:17:42.0 \| 2015-04-19 15:32:55 HD Request # 21 \| Using server: btc.sierracharts.com port 10149 \| 2015-04-19 15:32:55 Socket (0) \| Resolved address ds5.sierracharts.com to IP 204.15.192.106 \| 2015-04-19 15:32:55 Socket (22) \| Shutdown and closed. \| 2015-04-19 15:33:15 HD Request # 21 \| Error downloading historical Intraday data for BTCCNY-BTCChina. The network socket has been closed. Retrying download. \| 2015-04-19 15:33:15 * HD Request # 21 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for BTCCNY-BTCChina \| 2015-04-19 15:33:15 HD Request # 22 \| Downloading Intraday chart data for BTCCNY-BTCChina to the file BTCCNY-BTCChina.scid. Service: btcc \| 2015-04-19 15:33:15 HD Request # 22 \| Download start Date-Time: 2014-12-19 01:17:42.0 \| 2015-04-19 15:33:15 HD Request # 22 \| Using server: btc.sierracharts.com port 10149 \| 2015-04-19 15:33:15 Socket (0) \| Resolved address ds5.sierracharts.com to IP 204.15.192.106 \| 2015-04-19 15:33:15 Socket (23) \| Shutdown and closed. \| 2015-04-19 15:33:35 HD Request # 22 \| Error downloading historical Intraday data for BTCCNY-BTCChina. The network socket has been closed. Retrying download. \| 2015-04-19 15:33:35 * HD Request # 22 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for BTCCNY-BTCChina \| 2015-04-19 15:33:35 HD Request # 22 \| Receiving Intraday data for BTCCNY-BTCChina starting at 2015-04-19 15:25:24 \| 2015-04-19 15:33:35 HD Request # 22 \| Timestamp of first Intraday data file record written: 2015-04-19 15:25:24 \| 2015-04-19 15:33:35 Added 563 Time and Sales records to Intraday data file for BTCCNY-BTCChina after download. \| 2015-04-19 15:33:35 HD Request # 22 \| Intraday download COMPLETE for BTCCNY-BTCChina. Completion time: 20s. Unique request ID: 9 \| 2015-04-19 15:33:35 Removed historical data download ID 9 \| 2015-04-19 15:33:35 Real-time Intraday chart data file updates started for BTCCNY-BTCChina \| 2015-04-19 15:33:35 HD Request # 23 \| Downloading Historical Daily chart data for BTCCNY-BTCChina. Starting date: 2015-04-16. Service: btcc \| 2015-04-19 15:33:35 HD Request # 23 \| Using server: btc.sierracharts.com port 10149 \| 2015-04-19 15:33:35 Socket (0) \| Resolved address ds5.sierracharts.com to IP 204.15.192.106 \| 2015-04-19 15:33:35 Socket (24) \| Shutdown and closed. \| 2015-04-19 15:33:55 HD Request # 23 \| Error downloading historical Daily data for BTCCNY-BTCChina. The network socket has been closed. Retrying download. \| 2015-04-19 15:33:55 * HD Request # 23 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for BTCCNY-BTCChina \| 2015-04-19 15:33:55 HD Request # 24 \| Downloading Historical Daily chart data for BTCCNY-BTCChina. Starting date: 2015-04-16. Service: btcc \| 2015-04-19 15:33:55 HD Request # 24 \| Using server: btc.sierracharts.com port 10149 \| 2015-04-19 15:33:55 Socket (0) \| Resolved address ds5.sierracharts.com to IP 204.15.192.106 \| 2015-04-19 15:33:55 Socket (25) \| Shutdown and closed. \| 2015-04-19 15:34:15 HD Request # 24 \| Error downloading historical Daily data for BTCCNY-BTCChina. The network socket has been closed. Retrying download. \| 2015-04-19 15:34:15 * HD Request # 24 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for BTCCNY-BTCChina \| 2015-04-19 15:34:15 HD Request # 25 \| Downloading Historical Daily chart data for BTCCNY-BTCChina. Starting date: 2015-04-16. Service: btcc \| 2015-04-19 15:34:15 HD Request # 25 \| Using server: btc.sierracharts.com port 10149 \| 2015-04-19 15:34:15 Socket (0) \| Resolved address ds5.sierracharts.com to IP 204.15.192.106 \| 2015-04-19 15:34:15 Socket (26) \| Shutdown and closed. \| 2015-04-19 15:34:35 HD Request # 25 \| Error downloading historical Daily data for BTCCNY-BTCChina. The network socket has been closed. Retrying download. \| 2015-04-19 15:34:35 * HD Request # 25 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for BTCCNY-BTCChina \| 2015-04-19 15:34:35 HD Request # 25 \| Daily download COMPLETE for BTCCNY-BTCChina. Completion time: 20s. Unique request ID: 10 \| 2015-04-19 15:34:35 Removed historical data download ID 10 \| 2015-04-19 15:34:35 HD Request # 26 \| Downloading Historical Daily chart data for BTCCYN-OKCOIN. Starting date: 2015-04-16. Service: okcoin \| 2015-04-19 15:34:35 HD Request # 26 \| Using server: btc.sierracharts.com port 10149 \| 2015-04-19 15:34:35 Socket (0) \| Resolved address ds5.sierracharts.com to IP 204.15.192.106 \| 2015-04-19 15:34:35 Socket (27) \| Shutdown and closed. \| 2015-04-19 15:34:55 HD Request # 26 \| Error downloading historical Daily data for BTCCYN-OKCOIN. The network socket has been closed. Retrying download. \| 2015-04-19 15:34:55 * HD Request # 26 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for BTCCYN-OKCOIN \| 2015-04-19 15:34:55 HD Request # 27 \| Downloading Historical Daily chart data for BTCCYN-OKCOIN. Starting date: 2015-04-16. Service: okcoin \| 2015-04-19 15:34:55 HD Request # 27 \| Using server: btc.sierracharts.com port 10149 \| 2015-04-19 15:34:55 Socket (0) \| Resolved address ds5.sierracharts.com to IP 204.15.192.106 \| 2015-04-19 15:34:55 Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:04 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:04 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:04 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:04 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:04 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:04 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:04 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:04 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:04 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:04 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:04 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:04 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:04 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:04 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:04 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:05 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:05 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:05 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:05 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:05 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:05 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:05 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:05 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:05 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:05 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:05 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:05 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:06 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:06 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:06 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:06 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:06 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:06 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:06 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:06 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:06 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:06 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:06 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:06 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:07 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:07 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:07 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:07 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:07 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:07 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:07 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:07 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:07 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:07 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:07 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:07 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:08 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:08 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:08 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:08 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:08 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:08 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:08 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:08 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:08 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:08 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:08 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:08 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:09 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:09 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:09 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:09 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:09 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:09 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:09 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:09 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:09 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:09 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:09 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:09 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:09 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:09 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:09 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:09 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:09 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:09 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:09 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:09 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:09 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:10 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:10 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:10 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:10 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:10 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:10 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:10 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:10 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:10 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:10 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:10 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:10 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:11 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:11 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:11 * Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:11 * Array message repeat count limit reached. \| 2015-04-19 15:35:11 * Socket (28) \| Shutdown and closed. \| 2015-04-19 15:35:15 HD Request # 27 \| Error downloading historical Daily data for BTCCYN-OKCOIN. The network socket has been closed. Retrying download. \| 2015-04-19 15:35:15 * HD Request # 27 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for BTCCYN-OKCOIN \| 2015-04-19 15:35:15 HD Request # 28 \| Downloading Historical Daily chart data for BTCCYN-OKCOIN. Starting date: 2015-04-16. Service: okcoin \| 2015-04-19 15:35:15 HD Request # 28 \| Using server: btc.sierracharts.com port 10149 \| 2015-04-19 15:35:15 Socket (0) \| Resolved address ds5.sierracharts.com to IP 204.15.192.106 \| 2015-04-19 15:35:15 Socket (29) \| Shutdown and closed. \| 2015-04-19 15:35:35 HD Request # 28 \| Error downloading historical Daily data for BTCCYN-OKCOIN. The network socket has been closed. Retrying download. \| 2015-04-19 15:35:35 * HD Request # 28 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for BTCCYN-OKCOIN \| 2015-04-19 15:35:35 HD Request # 28 \| Daily download COMPLETE for BTCCYN-OKCOIN. Completion time: 20s. Unique request ID: 11 \| 2015-04-19 15:35:35 Removed historical data download ID 11 \| 2015-04-19 15:35:35 HD Request # 29 \| Downloading Intraday chart data for BTC-BSTMP to the file BTC-BSTMP.scid. Service: bts \| 2015-04-19 15:35:35 HD Request # 29 \| Download start Date-Time: 2015-04-19 00:59:59.0 \| 2015-04-19 15:35:35 HD Request # 29 \| Using server: btc.sierracharts.com port 10149 \| 2015-04-19 15:35:35 Socket (0) \| Resolved address ds5.sierracharts.com to IP 204.15.192.106 \| 2015-04-19 15:35:35 Socket (30) \| Shutdown and closed. \| 2015-04-19 15:35:55 HD Request # 29 \| Error downloading historical Intraday data for BTC-BSTMP. The network socket has been closed. Retrying download. \| 2015-04-19 15:35:55 * HD Request # 29 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for BTC-BSTMP \| 2015-04-19 15:35:55 HD Request # 30 \| Downloading Intraday chart data for BTC-BSTMP to the file BTC-BSTMP.scid. Service: bts \| 2015-04-19 15:35:55 HD Request # 30 \| Download start Date-Time: 2015-04-19 00:59:59.0 \| 2015-04-19 15:35:55 HD Request # 30 \| Using server: btc.sierracharts.com port 10149 \| 2015-04-19 15:35:55 Socket (0) \| Resolved address ds5.sierracharts.com to IP 204.15.192.106 \| 2015-04-19 15:35:55 Socket (31) \| Shutdown and closed. \| 2015-04-19 15:36:15 HD Request # 30 \| Error downloading historical Intraday data for BTC-BSTMP. The network socket has been closed. Retrying download. \| 2015-04-19 15:36:15 * HD Request # 30 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for BTC-BSTMP \| 2015-04-19 15:36:15 HD Request # 31 \| Downloading Intraday chart data for BTC-BSTMP to the file BTC-BSTMP.scid. Service: bts \| 2015-04-19 15:36:15 HD Request # 31 \| Download start Date-Time: 2015-04-19 00:59:59.0 \| 2015-04-19 15:36:15 HD Request # 31 \| Using server: btc.sierracharts.com port 10149 \| 2015-04-19 15:36:15 Socket (0) \| Resolved address ds5.sierracharts.com to IP 204.15.192.106 \| 2015-04-19 15:36:15 Socket (32) \| Shutdown and closed. \| 2015-04-19 15:36:35 HD Request # 31 \| Error downloading historical Intraday data for BTC-BSTMP. The network socket has been closed. Retrying download. \| 2015-04-19 15:36:35 * HD Request # 31 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for BTC-BSTMP \| 2015-04-19 15:36:35 HD Request # 31 \| Receiving Intraday data for BTC-BSTMP starting at 2015-04-19 15:25:45 \| 2015-04-19 15:36:35 HD Request # 31 \| Timestamp of first Intraday data file record written: 2015-04-19 15:25:45 \| 2015-04-19 15:36:35 Added 70 Time and Sales records to Intraday data file for BTC-BSTMP after download. \| 2015-04-19 15:36:35 HD Request # 31 \| Intraday download COMPLETE for BTC-BSTMP. Completion time: 20s. Unique request ID: 250 \| 2015-04-19 15:36:35 Removed historical data download ID 250 \| 2015-04-19 15:36:35 Real-time Intraday chart data file updates started for BTC-BSTMP \| 2015-04-19 15:36:35 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\BTCUSD-BITFINEX.dly \| 2015-04-19 15:36:57 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\BTCUSD-BITFINEX.dly \| 2015-04-19 15:39:00 Current selected Data/Trading service: Bitcoin Data (All Services) \| 2015-04-19 15:43:41 Date Time Of Last Edit: 2015-04-19 19:22:19

[2015-04-19 23:19:05] #4 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
These are the relevant error messages: Socket (0) \| Resolved address ds5.sierracharts.com to IP 204.15.192.106 \| 2015-04-19 15:26:05 Socket (4) \| Shutdown and closed. \| 2015-04-19 15:26:25 HD Request # 3 \| Error downloading historical Intraday data for BTC-BSTMP. The network socket has been closed. Retrying download. \| 2015-04-19 15:26:25 * There is some network communication on your side causing this problem. Refer to the documentation here about this: https://www.sierrachart.com/index.php?page=doc/doc_HistoricalIntradayData.html#ErrorDownloadingDataSCHistoricalDataServer This is the result of a blank chart: Base Graph DateTime: Out of bounds array error at index 0 \| 2015-04-19 15:35:09 * This should not normally occur, and we can look into it if we test your Chartbook but it generally is not particularly a concern. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2015-04-20 00:31:11] #5 [Go To First Post]
User535230 - Posts: 3
Wow, I didn't even think about that... I had a new modem setup by Comcast and the built-in firewall was set too high. I lowered it and it works fine now. Thanks for the help! :)

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