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Date/Time: Mon, 13 May 2024 20:08:08 +0000



Post From: No Bitcoin historical data

[2015-04-19 23:19:05]
Sierra Chart Engineering - Posts: 104368
These are the relevant error messages:
Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2015-04-19 15:26:05
Socket (4) | Shutdown and closed. | 2015-04-19 15:26:25
HD Request # 3 | Error downloading historical Intraday data for BTC-BSTMP. The network socket has been closed. Retrying download. | 2015-04-19 15:26:25 *

There is some network communication on your side causing this problem. Refer to the documentation here about this:
https://www.sierrachart.com/index.php?page=doc/doc_HistoricalIntradayData.html#ErrorDownloadingDataSCHistoricalDataServer

This is the result of a blank chart:

Base Graph DateTime: Out of bounds array error at index 0 | 2015-04-19 15:35:09 *
This should not normally occur, and we can look into it if we test your Chartbook but it generally is not particularly a concern.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
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