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[2015-04-12 09:30:49]
User965571 - Posts: 5
Software version: 1241 | 2015-04-12 12:18:22
Uses New Spreadsheets | 2015-04-12 12:18:22
Enabled for: Advanced Features. | 2015-04-12 12:18:22
Enabled for: Sierra Chart Historical Data Service. | 2015-04-12 12:18:22
Allow Support for Sierra Chart Data Feeds is enabled. | 2015-04-12 12:18:22
Active service: AMP/TTNet | 2015-04-12 12:18:22
Data/Trade Service Settings automatically set. | 2015-04-12 12:18:22
Time Zone: +03:00:00 (EET+02EEST+01,M3.5.0/03:00,M10.5.0/04:00) | 2015-04-12 12:18:22
2015-04-12 12:18:22 Local computer clock time | 2015-04-12 12:18:22
2015-04-12 09:18:22 GMT time | 2015-04-12 12:18:22
2015-04-12 12:18:22 Time zone adjusted time | 2015-04-12 12:18:22
Time difference to server time: 0 seconds. | 2015-04-12 12:18:22
Program path: C:\SierraChart\ | 2015-04-12 12:18:22
Data Files path: C:\SierraChart\Data\ | 2015-04-12 12:18:22
OS Version Number: 5.1 | 2015-04-12 12:18:22
Locale Information: C | 2015-04-12 12:18:22

Checking for new symbol settings for tt | 2015-04-12 12:18:22
HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 5.9.8.236 | 2015-04-12 12:18:23
HTTP connection to www.sierrachart.com:80 (1) | Connected. | 2015-04-12 12:18:23

AMP/TTNet | Connecting. | 2015-04-12 12:18:27
TT FIX Data | Connecting to 12.41.48.53. Port 10501 | 2015-04-12 12:18:27
TT FIX Data socket (2) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2015-04-12 12:18:29
TT FIX Data socket (2) | Shutdown and closed. | 2015-04-12 12:18:29
TT FIX Data: Socket connection was closed without any logout messages sent or received. | 2015-04-12 12:18:29
TT FIX Data: Disconnected. | 2015-04-12 12:18:29
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-12 12:18:29
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-12 12:18:29
TT FIX Data: DisconnectFIX called. | 2015-04-12 12:18:29
TT FIX Trading: DisconnectFIX called. | 2015-04-12 12:18:29
AMP/TTNet | Disconnected. | 2015-04-12 12:18:29
Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-12 12:18:29
Symbol settings are up-to-date for tt | 2015-04-12 12:18:29
HTTP connection to www.sierrachart.com:80 (1) | Closed. No error. | 2015-04-12 12:18:29
HTTP connection to www.sierrachart.com:80 (1) | Shutdown and closed. | 2015-04-12 12:18:29

AMP/TTNet | Connecting. | 2015-04-12 12:18:34
TT FIX Data | Connecting to 12.41.48.53. Port 10501 | 2015-04-12 12:18:34
TT FIX Data socket (3) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2015-04-12 12:18:35
TT FIX Data socket (3) | Shutdown and closed. | 2015-04-12 12:18:35
TT FIX Data: Socket connection was closed without any logout messages sent or received. | 2015-04-12 12:18:35
TT FIX Data: Disconnected. | 2015-04-12 12:18:35
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-12 12:18:35
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-12 12:18:35
TT FIX Data: DisconnectFIX called. | 2015-04-12 12:18:35
TT FIX Trading: DisconnectFIX called. | 2015-04-12 12:18:35
AMP/TTNet | Disconnected. | 2015-04-12 12:18:35
Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-12 12:18:35

AMP/TTNet | Connecting. | 2015-04-12 12:18:40
TT FIX Data | Connecting to 12.41.48.53. Port 10501 | 2015-04-12 12:18:40
TT FIX Data socket (4) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2015-04-12 12:18:42
TT FIX Data socket (4) | Shutdown and closed. | 2015-04-12 12:18:42
TT FIX Data: Socket connection was closed without any logout messages sent or received. | 2015-04-12 12:18:42
TT FIX Data: Disconnected. | 2015-04-12 12:18:42
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-12 12:18:42
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-12 12:18:42
TT FIX Data: DisconnectFIX called. | 2015-04-12 12:18:42
TT FIX Trading: DisconnectFIX called. | 2015-04-12 12:18:42
AMP/TTNet | Disconnected. | 2015-04-12 12:18:42
Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-12 12:18:42
Current selected Data/Trading service: AMP/TTNet | 2015-04-12 12:18:43

AMP/TTNet | Connecting. | 2015-04-12 12:18:47
TT FIX Data | Connecting to 12.41.48.53. Port 10501 | 2015-04-12 12:18:47
TT FIX Data socket (5) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2015-04-12 12:18:48
TT FIX Data socket (5) | Shutdown and closed. | 2015-04-12 12:18:48
TT FIX Data: Socket connection was closed without any logout messages sent or received. | 2015-04-12 12:18:48
TT FIX Data: Disconnected. | 2015-04-12 12:18:48
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-12 12:18:48
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-12 12:18:48
TT FIX Data: DisconnectFIX called. | 2015-04-12 12:18:48
TT FIX Trading: DisconnectFIX called. | 2015-04-12 12:18:48
AMP/TTNet | Disconnected. | 2015-04-12 12:18:48
Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-12 12:18:48

AMP/TTNet | Connecting. | 2015-04-12 12:18:53
TT FIX Data | Connecting to 12.41.48.53. Port 10501 | 2015-04-12 12:18:53
TT FIX Data socket (6) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2015-04-12 12:18:55
TT FIX Data socket (6) | Shutdown and closed. | 2015-04-12 12:18:55
TT FIX Data: Socket connection was closed without any logout messages sent or received. | 2015-04-12 12:18:55
TT FIX Data: Disconnected. | 2015-04-12 12:18:55
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-12 12:18:55
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-12 12:18:55
TT FIX Data: DisconnectFIX called. | 2015-04-12 12:18:55
TT FIX Trading: DisconnectFIX called. | 2015-04-12 12:18:55
AMP/TTNet | Disconnected. | 2015-04-12 12:18:55
Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-12 12:18:55

AMP/TTNet | Connecting. | 2015-04-12 12:19:00
TT FIX Data | Connecting to 12.41.48.53. Port 10501 | 2015-04-12 12:19:00
TT FIX Data socket (7) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2015-04-12 12:19:01
TT FIX Data socket (7) | Shutdown and closed. | 2015-04-12 12:19:01
TT FIX Data: Socket connection was closed without any logout messages sent or received. | 2015-04-12 12:19:01
TT FIX Data: Disconnected. | 2015-04-12 12:19:01
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-12 12:19:01
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-12 12:19:01
TT FIX Data: DisconnectFIX called. | 2015-04-12 12:19:01
TT FIX Trading: DisconnectFIX called. | 2015-04-12 12:19:01
AMP/TTNet | Disconnected. | 2015-04-12 12:19:01
Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-12 12:19:01

AMP/TTNet | Connecting. | 2015-04-12 12:19:06
TT FIX Data | Connecting to 12.41.48.53. Port 10501 | 2015-04-12 12:19:06
TT FIX Data socket (8) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2015-04-12 12:19:07
TT FIX Data socket (8) | Shutdown and closed. | 2015-04-12 12:19:07
TT FIX Data: Socket connection was closed without any logout messages sent or received. | 2015-04-12 12:19:07
TT FIX Data: Disconnected. | 2015-04-12 12:19:07
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-12 12:19:07
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-12 12:19:07
TT FIX Data: DisconnectFIX called. | 2015-04-12 12:19:07
TT FIX Trading: DisconnectFIX called. | 2015-04-12 12:19:07
AMP/TTNet | Disconnected. | 2015-04-12 12:19:07
Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-12 12:19:07

AMP/TTNet | Connecting. | 2015-04-12 12:19:12
TT FIX Data | Connecting to 12.41.48.53. Port 10501 | 2015-04-12 12:19:12
TT FIX Data socket (9) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2015-04-12 12:19:14
TT FIX Data socket (9) | Shutdown and closed. | 2015-04-12 12:19:14
TT FIX Data: Socket connection was closed without any logout messages sent or received. | 2015-04-12 12:19:14
TT FIX Data: Disconnected. | 2015-04-12 12:19:14
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-12 12:19:14
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-12 12:19:14
TT FIX Data: DisconnectFIX called. | 2015-04-12 12:19:14
TT FIX Trading: DisconnectFIX called. | 2015-04-12 12:19:14
AMP/TTNet | Disconnected. | 2015-04-12 12:19:14
Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-12 12:19:14

AMP/TTNet | Connecting. | 2015-04-12 12:19:19
TT FIX Data | Connecting to 12.41.48.53. Port 10501 | 2015-04-12 12:19:19
TT FIX Data socket (10) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2015-04-12 12:19:20
TT FIX Data socket (10) | Shutdown and closed. | 2015-04-12 12:19:20
TT FIX Data: Socket connection was closed without any logout messages sent or received. | 2015-04-12 12:19:20
TT FIX Data: Disconnected. | 2015-04-12 12:19:20
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-12 12:19:20
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-12 12:19:20
TT FIX Data: DisconnectFIX called. | 2015-04-12 12:19:20
TT FIX Trading: DisconnectFIX called. | 2015-04-12 12:19:20
AMP/TTNet | Disconnected. | 2015-04-12 12:19:20
Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-12 12:19:20

AMP/TTNet | Connecting. | 2015-04-12 12:19:25
TT FIX Data | Connecting to 12.41.48.53. Port 10501 | 2015-04-12 12:19:25
TT FIX Data socket (11) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2015-04-12 12:19:27
TT FIX Data socket (11) | Shutdown and closed. | 2015-04-12 12:19:27
TT FIX Data: Socket connection was closed without any logout messages sent or received. | 2015-04-12 12:19:27
TT FIX Data: Disconnected. | 2015-04-12 12:19:27
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-12 12:19:27
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-12 12:19:27
TT FIX Data: DisconnectFIX called. | 2015-04-12 12:19:27
TT FIX Trading: DisconnectFIX called. | 2015-04-12 12:19:27
AMP/TTNet | Disconnected. | 2015-04-12 12:19:27
Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-12 12:19:27

AMP/TTNet | Connecting. | 2015-04-12 12:19:32
TT FIX Data | Connecting to 12.41.48.53. Port 10501 | 2015-04-12 12:19:32
TT FIX Data socket (12) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2015-04-12 12:19:33
TT FIX Data socket (12) | Shutdown and closed. | 2015-04-12 12:19:33
TT FIX Data: Socket connection was closed without any logout messages sent or received. | 2015-04-12 12:19:33
TT FIX Data: Disconnected. | 2015-04-12 12:19:33
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-12 12:19:33
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-12 12:19:33
TT FIX Data: DisconnectFIX called. | 2015-04-12 12:19:33
TT FIX Trading: DisconnectFIX called. | 2015-04-12 12:19:33
AMP/TTNet | Disconnected. | 2015-04-12 12:19:33
Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-12 12:19:33

AMP/TTNet | Connecting. | 2015-04-12 12:19:38
TT FIX Data | Connecting to 12.41.48.53. Port 10501 | 2015-04-12 12:19:38
TT FIX Data socket (13) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2015-04-12 12:19:40
TT FIX Data socket (13) | Shutdown and closed. | 2015-04-12 12:19:40
TT FIX Data: Socket connection was closed without any logout messages sent or received. | 2015-04-12 12:19:40
TT FIX Data: Disconnected. | 2015-04-12 12:19:40
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-12 12:19:40
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-12 12:19:40
TT FIX Data: DisconnectFIX called. | 2015-04-12 12:19:40
TT FIX Trading: DisconnectFIX called. | 2015-04-12 12:19:40
AMP/TTNet | Disconnected. | 2015-04-12 12:19:40
Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-12 12:19:40

AMP/TTNet | Connecting. | 2015-04-12 12:19:45
TT FIX Data | Connecting to 12.41.48.53. Port 10501 | 2015-04-12 12:19:45
TT FIX Data socket (14) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2015-04-12 12:19:46
TT FIX Data socket (14) | Shutdown and closed. | 2015-04-12 12:19:46
TT FIX Data: Socket connection was closed without any logout messages sent or received. | 2015-04-12 12:19:46
TT FIX Data: Disconnected. | 2015-04-12 12:19:46
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-12 12:19:46
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-12 12:19:46
TT FIX Data: DisconnectFIX called. | 2015-04-12 12:19:46
TT FIX Trading: DisconnectFIX called. | 2015-04-12 12:19:46
AMP/TTNet | Disconnected. | 2015-04-12 12:19:46
Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-12 12:19:46

AMP/TTNet | Connecting. | 2015-04-12 12:19:51
TT FIX Data | Connecting to 12.41.48.53. Port 10501 | 2015-04-12 12:19:51
TT FIX Data socket (15) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2015-04-12 12:19:53
TT FIX Data socket (15) | Shutdown and closed. | 2015-04-12 12:19:53
TT FIX Data: Socket connection was closed without any logout messages sent or received. | 2015-04-12 12:19:53
TT FIX Data: Disconnected. | 2015-04-12 12:19:53
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-12 12:19:53
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-12 12:19:53
TT FIX Data: DisconnectFIX called. | 2015-04-12 12:19:53
TT FIX Trading: DisconnectFIX called. | 2015-04-12 12:19:53
AMP/TTNet | Disconnected. | 2015-04-12 12:19:53
Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-12 12:19:53

AMP/TTNet | Connecting. | 2015-04-12 12:19:58
TT FIX Data | Connecting to 12.41.48.53. Port 10501 | 2015-04-12 12:19:58
TT FIX Data socket (16) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2015-04-12 12:19:59
TT FIX Data socket (16) | Shutdown and closed. | 2015-04-12 12:19:59
TT FIX Data: Socket connection was closed without any logout messages sent or received. | 2015-04-12 12:19:59
TT FIX Data: Disconnected. | 2015-04-12 12:19:59
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-12 12:19:59
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-12 12:19:59
TT FIX Data: DisconnectFIX called. | 2015-04-12 12:19:59
TT FIX Trading: DisconnectFIX called. | 2015-04-12 12:19:59
AMP/TTNet | Disconnected. | 2015-04-12 12:19:59
Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-12 12:19:59

AMP/TTNet | Connecting. | 2015-04-12 12:20:04
TT FIX Data | Connecting to 12.41.48.53. Port 10501 | 2015-04-12 12:20:04
TT FIX Data socket (17) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2015-04-12 12:20:05
TT FIX Data socket (17) | Shutdown and closed. | 2015-04-12 12:20:05
TT FIX Data: Socket connection was closed without any logout messages sent or received. | 2015-04-12 12:20:05
TT FIX Data: Disconnected. | 2015-04-12 12:20:05
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-12 12:20:05
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-12 12:20:05
TT FIX Data: DisconnectFIX called. | 2015-04-12 12:20:05
TT FIX Trading: DisconnectFIX called. | 2015-04-12 12:20:05
AMP/TTNet | Disconnected. | 2015-04-12 12:20:05
Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-12 12:20:05

AMP/TTNet | Connecting. | 2015-04-12 12:20:11
TT FIX Data | Connecting to 12.41.48.53. Port 10501 | 2015-04-12 12:20:11
TT FIX Data socket (18) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2015-04-12 12:20:12
TT FIX Data socket (18) | Shutdown and closed. | 2015-04-12 12:20:12
TT FIX Data: Socket connection was closed without any logout messages sent or received. | 2015-04-12 12:20:12
TT FIX Data: Disconnected. | 2015-04-12 12:20:12
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-12 12:20:12
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-12 12:20:12
TT FIX Data: DisconnectFIX called. | 2015-04-12 12:20:12
TT FIX Trading: DisconnectFIX called. | 2015-04-12 12:20:12
AMP/TTNet | Disconnected. | 2015-04-12 12:20:12
Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-12 12:20:12

[2015-04-12 09:51:22]
Sierra Chart Engineering - Posts: 104368
See:
https://www.sierrachart.com/index.php?page=doc/AMPTTNet.php#ServerAvailability
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-04-13 09:34:57]
User965571 - Posts: 5
Software version: 1241 | 2015-04-13 11:43:20
Uses New Spreadsheets | 2015-04-13 11:43:20
Enabled for: Advanced Features. | 2015-04-13 11:43:20
Enabled for: Sierra Chart Historical Data Service. | 2015-04-13 11:43:20
Allow Support for Sierra Chart Data Feeds is enabled. | 2015-04-13 11:43:20
Active service: AMP/TTNet | 2015-04-13 11:43:20
Data/Trade Service Settings automatically set. | 2015-04-13 11:43:20
Time Zone: +03:00:00 (EET+02EEST+01,M3.5.0/03:00,M10.5.0/04:00) | 2015-04-13 11:43:20
2015-04-13 11:43:20 Local computer clock time | 2015-04-13 11:43:20
2015-04-13 08:43:20 GMT time | 2015-04-13 11:43:20
2015-04-13 11:43:20 Time zone adjusted time | 2015-04-13 11:43:20
Time difference to server time: 0 seconds. | 2015-04-13 11:43:20
Program path: C:\SierraChart\ | 2015-04-13 11:43:20
Data Files path: C:\SierraChart\Data\ | 2015-04-13 11:43:20
OS Version Number: 5.1 | 2015-04-13 11:43:20
Locale Information: C | 2015-04-13 11:43:20

Checking for new symbol settings for tt | 2015-04-13 11:43:20
HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 5.9.8.236 | 2015-04-13 11:43:20
HTTP connection to www.sierrachart.com:80 (1) | Connected. | 2015-04-13 11:43:20
Symbol settings are up-to-date for tt | 2015-04-13 11:43:21

AMP/TTNet | Connecting. | 2015-04-13 11:43:25
TT FIX Data | Connecting to 12.41.48.53. Port 10501 | 2015-04-13 11:43:25
TT FIX Data socket (2) | Connected. | 2015-04-13 11:43:25
TT FIX Data: Sending the Logon message. | 2015-04-13 11:43:25
TT FIX Data: Received a FIX message missing required field TargetCompID <56>. | 2015-04-13 11:43:25 *
FIX Message: 8=FIX.4.29=0021135=549=TT_PRICE34=152=20150413-08:43:26.41358=Unable to login to FIX Adapter AMPNON1ORPR: TTUserSetup Error - is not authorized to use FIX Adapter. Please contact your TT User Setup Administrator.18000=110=184 | 2015-04-13 11:43:25 *
TT FIX Data: Received a Logout message. Text = Unable to login to FIX Adapter AMPNON1ORPR: TTUserSetup Error - is not authorized to use FIX Adapter. Please contact your TT User Setup Administrator. | 2015-04-13 11:43:25
TT FIX Data: Sending a Logout message. Text = Received Logout message. | 2015-04-13 11:43:25
TT FIX Data socket (2) | Shutdown and closed. | 2015-04-13 11:43:25
TT FIX Data: Logged out and disconnected. | 2015-04-13 11:43:25
TT FIX Data: Disconnected. | 2015-04-13 11:43:25
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-13 11:43:25
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-13 11:43:26
TT FIX Data: DisconnectFIX called. | 2015-04-13 11:43:26
TT FIX Trading: DisconnectFIX called. | 2015-04-13 11:43:26
AMP/TTNet | Disconnected. | 2015-04-13 11:43:26
Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-13 11:43:26

AMP/TTNet | Connecting. | 2015-04-13 11:43:29
TT FIX Data | Connecting to 12.41.48.53. Port 10501 | 2015-04-13 11:43:29
TT FIX Data socket (3) | Connected. | 2015-04-13 11:43:30
TT FIX Data: Sending the Logon message. | 2015-04-13 11:43:30
TT FIX Data: Received a FIX message missing required field TargetCompID <56>. | 2015-04-13 11:43:30 *
FIX Message: 8=FIX.4.29=0021135=549=TT_PRICE34=152=20150413-08:43:30.92058=Unable to login to FIX Adapter AMPNON1ORPR: TTUserSetup Error - is not authorized to use FIX Adapter. Please contact your TT User Setup Administrator.18000=110=182 | 2015-04-13 11:43:30 *
TT FIX Data: Received a Logout message. Text = Unable to login to FIX Adapter AMPNON1ORPR: TTUserSetup Error - is not authorized to use FIX Adapter. Please contact your TT User Setup Administrator. | 2015-04-13 11:43:30
TT FIX Data: Sending a Logout message. Text = Received Logout message. | 2015-04-13 11:43:30
TT FIX Data socket (3) | Shutdown and closed. | 2015-04-13 11:43:30
TT FIX Data: Logged out and disconnected. | 2015-04-13 11:43:30
TT FIX Data: Disconnected. | 2015-04-13 11:43:30
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-13 11:43:30
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-13 11:43:30
TT FIX Data: DisconnectFIX called. | 2015-04-13 11:43:30
TT FIX Trading: DisconnectFIX called. | 2015-04-13 11:43:30
AMP/TTNet | Disconnected. | 2015-04-13 11:43:30
Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-13 11:43:30

AMP/TTNet | Connecting. | 2015-04-13 11:43:35
TT FIX Data | Connecting to 12.41.48.53. Port 10501 | 2015-04-13 11:43:35
TT FIX Data socket (4) | Connected. | 2015-04-13 11:43:35
TT FIX Data: Sending the Logon message. | 2015-04-13 11:43:35
TT FIX Data: Received a FIX message missing required field TargetCompID <56>. | 2015-04-13 11:43:36 *
FIX Message: 8=FIX.4.29=0021135=549=TT_PRICE34=152=20150413-08:43:36.49758=Unable to login to FIX Adapter AMPNON1ORPR: TTUserSetup Error - is not authorized to use FIX Adapter. Please contact your TT User Setup Administrator.18000=110=197 | 2015-04-13 11:43:36 *
TT FIX Data: Received a Logout message. Text = Unable to login to FIX Adapter AMPNON1ORPR: TTUserSetup Error - is not authorized to use FIX Adapter. Please contact your TT User Setup Administrator. | 2015-04-13 11:43:36
TT FIX Data: Sending a Logout message. Text = Received Logout message. | 2015-04-13 11:43:36
TT FIX Data socket (4) | Shutdown and closed. | 2015-04-13 11:43:36
TT FIX Data: Logged out and disconnected. | 2015-04-13 11:43:36
TT FIX Data: Disconnected. | 2015-04-13 11:43:36
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-13 11:43:36
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-13 11:43:36
TT FIX Data: DisconnectFIX called. | 2015-04-13 11:43:36
TT FIX Trading: DisconnectFIX called. | 2015-04-13 11:43:36
AMP/TTNet | Disconnected. | 2015-04-13 11:43:36
Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-13 11:43:36

AMP/TTNet | Connecting. | 2015-04-13 11:43:41
TT FIX Data | Connecting to 12.41.48.53. Port 10501 | 2015-04-13 11:43:41
TT FIX Data socket (5) | Connected. | 2015-04-13 11:43:41
TT FIX Data: Sending the Logon message. | 2015-04-13 11:43:41
TT FIX Data: Received a FIX message missing required field TargetCompID <56>. | 2015-04-13 11:43:41 *
FIX Message: 8=FIX.4.29=0021135=549=TT_PRICE34=152=20150413-08:43:42.08658=Unable to login to FIX Adapter AMPNON1ORPR: TTUserSetup Error - is not authorized to use FIX Adapter. Please contact your TT User Setup Administrator.18000=110=188 | 2015-04-13 11:43:41 *
TT FIX Data: Received a Logout message. Text = Unable to login to FIX Adapter AMPNON1ORPR: TTUserSetup Error - is not authorized to use FIX Adapter. Please contact your TT User Setup Administrator. | 2015-04-13 11:43:41
TT FIX Data: Sending a Logout message. Text = Received Logout message. | 2015-04-13 11:43:41
TT FIX Data socket (5) | Shutdown and closed. | 2015-04-13 11:43:41
TT FIX Data: Logged out and disconnected. | 2015-04-13 11:43:41
TT FIX Data: Disconnected. | 2015-04-13 11:43:41
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-13 11:43:41
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-13 11:43:41
TT FIX Data: DisconnectFIX called. | 2015-04-13 11:43:41
TT FIX Trading: DisconnectFIX called. | 2015-04-13 11:43:41
AMP/TTNet | Disconnected. | 2015-04-13 11:43:41
Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-13 11:43:41

AMP/TTNet | Connecting. | 2015-04-13 11:43:46
TT FIX Data | Connecting to 12.41.48.53. Port 10501 | 2015-04-13 11:43:46
TT FIX Data socket (6) | Connected. | 2015-04-13 11:43:46
TT FIX Data: Sending the Logon message. | 2015-04-13 11:43:47
TT FIX Data: Received a FIX message missing required field TargetCompID <56>. | 2015-04-13 11:43:47 *
FIX Message: 8=FIX.4.29=0021135=549=TT_PRICE34=152=20150413-08:43:47.72358=Unable to login to FIX Adapter AMPNON1ORPR: TTUserSetup Error - is not authorized to use FIX Adapter. Please contact your TT User Setup Administrator.18000=110=191 | 2015-04-13 11:43:47 *
TT FIX Data: Received a Logout message. Text = Unable to login to FIX Adapter AMPNON1ORPR: TTUserSetup Error - is not authorized to use FIX Adapter. Please contact your TT User Setup Administrator. | 2015-04-13 11:43:47
TT FIX Data: Sending a Logout message. Text = Received Logout message. | 2015-04-13 11:43:47
TT FIX Data socket (6) | Shutdown and closed. | 2015-04-13 11:43:47
TT FIX Data: Logged out and disconnected. | 2015-04-13 11:43:47
TT FIX Data: Disconnected. | 2015-04-13 11:43:47
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-13 11:43:47
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-13 11:43:47
TT FIX Data: DisconnectFIX called. | 2015-04-13 11:43:47
TT FIX Trading: DisconnectFIX called. | 2015-04-13 11:43:47
AMP/TTNet | Disconnected. | 2015-04-13 11:43:47
Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-13 11:43:47

AMP/TTNet | Connecting. | 2015-04-13 11:43:52
TT FIX Data | Connecting to 12.41.48.53. Port 10501 | 2015-04-13 11:43:52
TT FIX Data socket (7) | Connected. | 2015-04-13 11:43:52
TT FIX Data: Sending the Logon message. | 2015-04-13 11:43:52
TT FIX Data: Received a FIX message missing required field TargetCompID <56>. | 2015-04-13 11:43:52 *
FIX Message: 8=FIX.4.29=0021135=549=TT_PRICE34=152=20150413-08:43:53.38158=Unable to login to FIX Adapter AMPNON1ORPR: TTUserSetup Error - is not authorized to use FIX Adapter. Please contact your TT User Setup Administrator.18000=110=188 | 2015-04-13 11:43:52 *
TT FIX Data: Received a Logout message. Text = Unable to login to FIX Adapter AMPNON1ORPR: TTUserSetup Error - is not authorized to use FIX Adapter. Please contact your TT User Setup Administrator. | 2015-04-13 11:43:52
TT FIX Data: Sending a Logout message. Text = Received Logout message. | 2015-04-13 11:43:52
TT FIX Data socket (7) | Shutdown and closed. | 2015-04-13 11:43:52
TT FIX Data: Logged out and disconnected. | 2015-04-13 11:43:52
TT FIX Data: Disconnected. | 2015-04-13 11:43:52
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-13 11:43:52
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-13 11:43:52
TT FIX Data: DisconnectFIX called. | 2015-04-13 11:43:52
TT FIX Trading: DisconnectFIX called. | 2015-04-13 11:43:52
AMP/TTNet | Disconnected. | 2015-04-13 11:43:52
Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-13 11:43:52

Date Time Of Last Edit: 2015-04-13 16:14:40
[2015-04-13 16:19:32]
Sierra Chart Engineering - Posts: 104368
Contact your broker and let them know you are getting this message:
TT FIX Data: Received a Logout message. Text = Unable to login to FIX Adapter AMPNON1ORPR: TTUserSetup Error - is not authorized to use FIX Adapter. Please contact your TT User Setup Administrator. | 2015-04-13 11:43:41

There is a problem with the settings in Global Settings >> Data/Trade Service Settings >> Price Feed/Orders Connection Details.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-04-13 16:26:38]
User965571 - Posts: 5
TNX It has been fix

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