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Date/Time: Sun, 11 May 2025 12:40:05 +0000



Post From: Can not log in to Account

[2015-04-13 09:34:57]
User965571 - Posts: 5
Software version: 1241 | 2015-04-13 11:43:20
Uses New Spreadsheets | 2015-04-13 11:43:20
Enabled for: Advanced Features. | 2015-04-13 11:43:20
Enabled for: Sierra Chart Historical Data Service. | 2015-04-13 11:43:20
Allow Support for Sierra Chart Data Feeds is enabled. | 2015-04-13 11:43:20
Active service: AMP/TTNet | 2015-04-13 11:43:20
Data/Trade Service Settings automatically set. | 2015-04-13 11:43:20
Time Zone: +03:00:00 (EET+02EEST+01,M3.5.0/03:00,M10.5.0/04:00) | 2015-04-13 11:43:20
2015-04-13 11:43:20 Local computer clock time | 2015-04-13 11:43:20
2015-04-13 08:43:20 GMT time | 2015-04-13 11:43:20
2015-04-13 11:43:20 Time zone adjusted time | 2015-04-13 11:43:20
Time difference to server time: 0 seconds. | 2015-04-13 11:43:20
Program path: C:\SierraChart\ | 2015-04-13 11:43:20
Data Files path: C:\SierraChart\Data\ | 2015-04-13 11:43:20
OS Version Number: 5.1 | 2015-04-13 11:43:20
Locale Information: C | 2015-04-13 11:43:20

Checking for new symbol settings for tt | 2015-04-13 11:43:20
HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 5.9.8.236 | 2015-04-13 11:43:20
HTTP connection to www.sierrachart.com:80 (1) | Connected. | 2015-04-13 11:43:20
Symbol settings are up-to-date for tt | 2015-04-13 11:43:21

AMP/TTNet | Connecting. | 2015-04-13 11:43:25
TT FIX Data | Connecting to 12.41.48.53. Port 10501 | 2015-04-13 11:43:25
TT FIX Data socket (2) | Connected. | 2015-04-13 11:43:25
TT FIX Data: Sending the Logon message. | 2015-04-13 11:43:25
TT FIX Data: Received a FIX message missing required field TargetCompID <56>. | 2015-04-13 11:43:25 *
FIX Message: 8=FIX.4.29=0021135=549=TT_PRICE34=152=20150413-08:43:26.41358=Unable to login to FIX Adapter AMPNON1ORPR: TTUserSetup Error - is not authorized to use FIX Adapter. Please contact your TT User Setup Administrator.18000=110=184 | 2015-04-13 11:43:25 *
TT FIX Data: Received a Logout message. Text = Unable to login to FIX Adapter AMPNON1ORPR: TTUserSetup Error - is not authorized to use FIX Adapter. Please contact your TT User Setup Administrator. | 2015-04-13 11:43:25
TT FIX Data: Sending a Logout message. Text = Received Logout message. | 2015-04-13 11:43:25
TT FIX Data socket (2) | Shutdown and closed. | 2015-04-13 11:43:25
TT FIX Data: Logged out and disconnected. | 2015-04-13 11:43:25
TT FIX Data: Disconnected. | 2015-04-13 11:43:25
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-13 11:43:25
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-13 11:43:26
TT FIX Data: DisconnectFIX called. | 2015-04-13 11:43:26
TT FIX Trading: DisconnectFIX called. | 2015-04-13 11:43:26
AMP/TTNet | Disconnected. | 2015-04-13 11:43:26
Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-13 11:43:26

AMP/TTNet | Connecting. | 2015-04-13 11:43:29
TT FIX Data | Connecting to 12.41.48.53. Port 10501 | 2015-04-13 11:43:29
TT FIX Data socket (3) | Connected. | 2015-04-13 11:43:30
TT FIX Data: Sending the Logon message. | 2015-04-13 11:43:30
TT FIX Data: Received a FIX message missing required field TargetCompID <56>. | 2015-04-13 11:43:30 *
FIX Message: 8=FIX.4.29=0021135=549=TT_PRICE34=152=20150413-08:43:30.92058=Unable to login to FIX Adapter AMPNON1ORPR: TTUserSetup Error - is not authorized to use FIX Adapter. Please contact your TT User Setup Administrator.18000=110=182 | 2015-04-13 11:43:30 *
TT FIX Data: Received a Logout message. Text = Unable to login to FIX Adapter AMPNON1ORPR: TTUserSetup Error - is not authorized to use FIX Adapter. Please contact your TT User Setup Administrator. | 2015-04-13 11:43:30
TT FIX Data: Sending a Logout message. Text = Received Logout message. | 2015-04-13 11:43:30
TT FIX Data socket (3) | Shutdown and closed. | 2015-04-13 11:43:30
TT FIX Data: Logged out and disconnected. | 2015-04-13 11:43:30
TT FIX Data: Disconnected. | 2015-04-13 11:43:30
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-13 11:43:30
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-13 11:43:30
TT FIX Data: DisconnectFIX called. | 2015-04-13 11:43:30
TT FIX Trading: DisconnectFIX called. | 2015-04-13 11:43:30
AMP/TTNet | Disconnected. | 2015-04-13 11:43:30
Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-13 11:43:30

AMP/TTNet | Connecting. | 2015-04-13 11:43:35
TT FIX Data | Connecting to 12.41.48.53. Port 10501 | 2015-04-13 11:43:35
TT FIX Data socket (4) | Connected. | 2015-04-13 11:43:35
TT FIX Data: Sending the Logon message. | 2015-04-13 11:43:35
TT FIX Data: Received a FIX message missing required field TargetCompID <56>. | 2015-04-13 11:43:36 *
FIX Message: 8=FIX.4.29=0021135=549=TT_PRICE34=152=20150413-08:43:36.49758=Unable to login to FIX Adapter AMPNON1ORPR: TTUserSetup Error - is not authorized to use FIX Adapter. Please contact your TT User Setup Administrator.18000=110=197 | 2015-04-13 11:43:36 *
TT FIX Data: Received a Logout message. Text = Unable to login to FIX Adapter AMPNON1ORPR: TTUserSetup Error - is not authorized to use FIX Adapter. Please contact your TT User Setup Administrator. | 2015-04-13 11:43:36
TT FIX Data: Sending a Logout message. Text = Received Logout message. | 2015-04-13 11:43:36
TT FIX Data socket (4) | Shutdown and closed. | 2015-04-13 11:43:36
TT FIX Data: Logged out and disconnected. | 2015-04-13 11:43:36
TT FIX Data: Disconnected. | 2015-04-13 11:43:36
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-13 11:43:36
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-13 11:43:36
TT FIX Data: DisconnectFIX called. | 2015-04-13 11:43:36
TT FIX Trading: DisconnectFIX called. | 2015-04-13 11:43:36
AMP/TTNet | Disconnected. | 2015-04-13 11:43:36
Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-13 11:43:36

AMP/TTNet | Connecting. | 2015-04-13 11:43:41
TT FIX Data | Connecting to 12.41.48.53. Port 10501 | 2015-04-13 11:43:41
TT FIX Data socket (5) | Connected. | 2015-04-13 11:43:41
TT FIX Data: Sending the Logon message. | 2015-04-13 11:43:41
TT FIX Data: Received a FIX message missing required field TargetCompID <56>. | 2015-04-13 11:43:41 *
FIX Message: 8=FIX.4.29=0021135=549=TT_PRICE34=152=20150413-08:43:42.08658=Unable to login to FIX Adapter AMPNON1ORPR: TTUserSetup Error - is not authorized to use FIX Adapter. Please contact your TT User Setup Administrator.18000=110=188 | 2015-04-13 11:43:41 *
TT FIX Data: Received a Logout message. Text = Unable to login to FIX Adapter AMPNON1ORPR: TTUserSetup Error - is not authorized to use FIX Adapter. Please contact your TT User Setup Administrator. | 2015-04-13 11:43:41
TT FIX Data: Sending a Logout message. Text = Received Logout message. | 2015-04-13 11:43:41
TT FIX Data socket (5) | Shutdown and closed. | 2015-04-13 11:43:41
TT FIX Data: Logged out and disconnected. | 2015-04-13 11:43:41
TT FIX Data: Disconnected. | 2015-04-13 11:43:41
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-13 11:43:41
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-13 11:43:41
TT FIX Data: DisconnectFIX called. | 2015-04-13 11:43:41
TT FIX Trading: DisconnectFIX called. | 2015-04-13 11:43:41
AMP/TTNet | Disconnected. | 2015-04-13 11:43:41
Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-13 11:43:41

AMP/TTNet | Connecting. | 2015-04-13 11:43:46
TT FIX Data | Connecting to 12.41.48.53. Port 10501 | 2015-04-13 11:43:46
TT FIX Data socket (6) | Connected. | 2015-04-13 11:43:46
TT FIX Data: Sending the Logon message. | 2015-04-13 11:43:47
TT FIX Data: Received a FIX message missing required field TargetCompID <56>. | 2015-04-13 11:43:47 *
FIX Message: 8=FIX.4.29=0021135=549=TT_PRICE34=152=20150413-08:43:47.72358=Unable to login to FIX Adapter AMPNON1ORPR: TTUserSetup Error - is not authorized to use FIX Adapter. Please contact your TT User Setup Administrator.18000=110=191 | 2015-04-13 11:43:47 *
TT FIX Data: Received a Logout message. Text = Unable to login to FIX Adapter AMPNON1ORPR: TTUserSetup Error - is not authorized to use FIX Adapter. Please contact your TT User Setup Administrator. | 2015-04-13 11:43:47
TT FIX Data: Sending a Logout message. Text = Received Logout message. | 2015-04-13 11:43:47
TT FIX Data socket (6) | Shutdown and closed. | 2015-04-13 11:43:47
TT FIX Data: Logged out and disconnected. | 2015-04-13 11:43:47
TT FIX Data: Disconnected. | 2015-04-13 11:43:47
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-13 11:43:47
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-13 11:43:47
TT FIX Data: DisconnectFIX called. | 2015-04-13 11:43:47
TT FIX Trading: DisconnectFIX called. | 2015-04-13 11:43:47
AMP/TTNet | Disconnected. | 2015-04-13 11:43:47
Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-13 11:43:47

AMP/TTNet | Connecting. | 2015-04-13 11:43:52
TT FIX Data | Connecting to 12.41.48.53. Port 10501 | 2015-04-13 11:43:52
TT FIX Data socket (7) | Connected. | 2015-04-13 11:43:52
TT FIX Data: Sending the Logon message. | 2015-04-13 11:43:52
TT FIX Data: Received a FIX message missing required field TargetCompID <56>. | 2015-04-13 11:43:52 *
FIX Message: 8=FIX.4.29=0021135=549=TT_PRICE34=152=20150413-08:43:53.38158=Unable to login to FIX Adapter AMPNON1ORPR: TTUserSetup Error - is not authorized to use FIX Adapter. Please contact your TT User Setup Administrator.18000=110=188 | 2015-04-13 11:43:52 *
TT FIX Data: Received a Logout message. Text = Unable to login to FIX Adapter AMPNON1ORPR: TTUserSetup Error - is not authorized to use FIX Adapter. Please contact your TT User Setup Administrator. | 2015-04-13 11:43:52
TT FIX Data: Sending a Logout message. Text = Received Logout message. | 2015-04-13 11:43:52
TT FIX Data socket (7) | Shutdown and closed. | 2015-04-13 11:43:52
TT FIX Data: Logged out and disconnected. | 2015-04-13 11:43:52
TT FIX Data: Disconnected. | 2015-04-13 11:43:52
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-13 11:43:52
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-13 11:43:52
TT FIX Data: DisconnectFIX called. | 2015-04-13 11:43:52
TT FIX Trading: DisconnectFIX called. | 2015-04-13 11:43:52
AMP/TTNet | Disconnected. | 2015-04-13 11:43:52
Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-13 11:43:52

Date Time Of Last Edit: 2015-04-13 16:14:40