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Date/Time: Fri, 13 Dec 2024 02:23:36 +0000



maximum downloads

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[2015-04-08 13:04:05]
User89091 - Posts: 2
I'm getting the following error message

Not downloading any data. Maximum downloads exceeded for the day. Limit: 800 | 2015-04-08 11:01:51 *

Why is there a symbol limit, and is there any way to get more.
[2015-04-08 16:23:26]
Sierra Chart - Max - Posts: 5749
There is a limit due to costs.

You can double the limit by upgrading your account to Package 5.

To change your Sierra Chart service package, select "Help >> Account Control Panel" on the Sierra Chart program menu. On the displayed webpage, click on "Change Service Package".

The remaining service usage time on your account will be adjusted based upon the cost of the package you are changing to. If the new package is a higher-priced package, then the usage time will be reduced due to the higher price.

There is no charge for changing your Sierra Chart service package. Only your usage time is adjusted.
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