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Date/Time: Mon, 11 Nov 2024 08:22:32 +0000



CTS connection problems with build 44(old spreadsheet)

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[2015-04-07 13:31:21]
Joe Hobart - Posts: 89
i was getting FIX errors like 'Expected 'MyBroker' but got '.' in the message log. I was able to get realtime DOM quotes, but the charts got stuck at 'downloading historical data'.
Was able to roll back to 42 and everything is fine.

after market hours i can repull logs if you need me to, but wanted to get a post out there as a heads up.
[2015-04-07 17:24:11]
Sierra Chart Engineering - Posts: 104368
We are looking into this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-04-07 20:00:37]
Sierra Chart Engineering - Posts: 104368
This is now resolved. Update Sierra Chart with Help >> Download Current Version.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-04-07 20:42:08]
Joe Hobart - Posts: 89
confirmed resolved in 1245. Thanks!

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