Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Fri, 04 Oct 2024 15:04:41 +0000
OEC ZFM5 order not rounded to tick size
View Count: 1149
| [2015-03-10 05:46:45] |
| joshtrader - Posts: 486 |
|
Interesting problem here: When I place an order for a quarter of a 32nd on the 5 year note, I get an error that the price is not rounded to the right tick size, for example 118'11.75: Trade Order Error - OEC order update (Rejected). Text: LimitPrice is not rounded to contract's tick size Other. Internal Order ID: ........ Symbol: ZFM5 | 2015-03-10 01:42:59 *
However, if I put the order at a round number like 118'11.00 and then move the order to 118'11.75, it works fine. Further, after I do this, I can then enter a new order at the price that was previously rejected and it works fine, but ONLY those prices--any prices that have not had an order moved to them still reject a new order. Date Time Of Last Edit: 2015-03-10 05:47:10
|
| [2015-03-10 05:52:45] |
| |
|
Contact OEC about this problem. The error message you see is from their system.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-03-10 05:56:01] |
| joshtrader - Posts: 486 |
|
When I use the OEC software to enter the order, I do not get such an error, so it seems that there is something in the transmission of the order from Sierra to OEC that is causing the error.
|
| [2015-03-10 08:26:09] |
| |
|
We are quite convinced this problem is not on the Sierra Chart especially with way that you describe it. Verify the tick size in Chart >> Chart Settings is .25/32. Furthermore we also did a test now and could not duplicate it. If you continue to see the problem, we will let OEC now. You will need to provide us the FIX log: Providing FIX Log to Support Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: