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Date/Time: Sun, 05 May 2024 01:53:46 +0000



E-Mail (Text Msg) being blocked by server

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[2015-02-06 16:28:18]
User324663 - Posts: 4
Dear Sierra Charts Support

I am trying to have email alerts sent to '4048617185@txt.att.net'. This has worked in the past but is now getting filtered &/or blcoked. I have called AT&T & they advise they are not filtering the message. Quoting fm the help doc below, it advises to contact SC support next.

"Another possibility is that your E-mail address has been blocked from receiving Alert Messages from the Sierra Chart server. In the case of the E-mail address being blocked, contact Sierra Chart support about this."

Thanks in advance for your assistance with this issue.
[2015-02-06 16:55:50]
Sierra Chart - Max - Posts: 5605
We do not support sending emails to any att.net domain, as they have been blocking our emails consistently.


One recommendation is setting up a gmail account, which can be setup to automatically forward all emails to your att.net email address.
Sierra Chart Support
Date Time Of Last Edit: 2015-02-06 16:57:28

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