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Date/Time: Wed, 01 May 2024 06:55:57 +0000



Rithmic feed.

View Count: 833

[2015-02-03 23:58:52]
2garin - Posts: 184
Good day support.

Open chart, historical data loaded. On the chart at the opening of the footprint has missing data BID/ASK.
How to fix the problem?
image12.png / V - Attached On 2015-02-03 23:58:11 UTC - Size: 76.17 KB - 319 views
[2015-02-04 02:13:32]
2garin - Posts: 184
This is normal for a feed?
image13.png / V - Attached On 2015-02-04 02:12:42 UTC - Size: 103.66 KB - 319 views
[2015-02-04 03:34:23]
Sierra Chart Engineering - Posts: 104368
10 to 15 minutes of missing bid volume and ask volume when connecting to Rithmic is a limitation. To solve this you need to use the Sierra Chart Real-Time and Historical Exchange Data Feed:
Sierra Chart Exchange Data Feed
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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