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Date/Time: Wed, 24 Apr 2024 02:35:36 +0000



30yr bond data

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[2013-05-23 20:33:49]
M5amhan - Posts: 468
since the transact bridge server was put in I no longer receive bond data. it looked like it was resolved in the new 979 release but the constant range scale improvements werent working until I downloaded the 979 pre-release and now the bond data doesnt work again.
[2013-05-23 23:21:59]
Sierra Chart Engineering - Posts: 104368
We tested this and do not observe this problem. We can get ZB data fine.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2013-05-23 23:34:06]
M5amhan - Posts: 468
should i contact infinity about this?
imageZB.png / V - Attached On 2013-05-23 23:33:52 UTC - Size: 32.58 KB - 521 views
[2013-05-23 23:39:06]
Sierra Chart Engineering - Posts: 104368
Yes. We can see that your account is not authorized for that symbol.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2013-05-23 23:41:24]
M5amhan - Posts: 468
my account is authorized for it, ive always gotten the data. but i think i got it fixed, i downgraded then upgraded again to the pre-release then disconnected and connected and it is working now

you can disregard this

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