Support Board
Date/Time: Fri, 02 May 2025 03:48:08 +0000
30yr bond data
View Count: 1667
| [2013-05-23 20:33:49] |
| M5amhan - Posts: 468 |
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since the transact bridge server was put in I no longer receive bond data. it looked like it was resolved in the new 979 release but the constant range scale improvements werent working until I downloaded the 979 pre-release and now the bond data doesnt work again.
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| [2013-05-23 23:21:59] |
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We tested this and do not observe this problem. We can get ZB data fine.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-05-23 23:34:06] |
| M5amhan - Posts: 468 |
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should i contact infinity about this?
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ZB.png| [2013-05-23 23:39:06] |
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Yes. We can see that your account is not authorized for that symbol.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-05-23 23:41:24] |
| M5amhan - Posts: 468 |
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my account is authorized for it, ive always gotten the data. but i think i got it fixed, i downgraded then upgraded again to the pre-release then disconnected and connected and it is working now you can disregard this |
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