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Date/Time: Sat, 10 Dec 2022 08:30:15 +0000



Error opening the InternalOrderID.data file for writing

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[2013-05-22 21:57:12]
keymoo - Posts: 9
I've just created a new PC and installed Sierra Chart. The first line in my log says this:

Error opening the InternalOrderID.data file for writing. Windows error code 5: Access is denied. | 2013-05-22 21:55:44

Any idea on how to fix?
[2013-05-22 22:34:11]
Sierra Chart Engineering - Posts: 104293
Go to that file in the Sierra Chart folder on your system. Right-click on it and select Properties and make sure the "Read only" option is disabled.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2013-05-22 22:46:18]
keymoo - Posts: 9
The read only attribute is not set. Anything else? Something to do with UAC? I'm using Windows Server 2008 R2 DataCenter Edition.
[2013-05-22 22:52:40]
Sierra Chart Engineering - Posts: 104293
Make sure the Windows account that you are logged into, has read and write access to the Sierra Chart folder.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2013-05-24 12:41:48]
keymoo - Posts: 9
Thanks that worked. I got this problem because I installed SierraChart under the Administrator account. I then logged on with my "normal" account (which is a member of local admins).

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