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Direct MessagesDate/Time: Mon, 29 Apr 2024 10:09:57 +0000
Rithmic Demo connection failure
View Count: 2644
| [2015-01-13 10:59:39] |
| User83040 - Posts: 9 |
|
Hi, I have been trying to connect Rithmic 30 days demo but without success. Here is the Log copy. Thanks for help. Software version: 1217 | 2015-01-13 11:29:44 Uses Old Spreadsheets | 2015-01-13 11:29:44 Usage end date: 2015-01-19 | 2015-01-13 11:29:44 Enabled for: Advanced Features. | 2015-01-13 11:29:44 Enabled for: Advanced Features 2. | 2015-01-13 11:29:44 Enabled for: Sierra Chart Historical Data Service. | 2015-01-13 11:29:44 Allow Support for Sierra Chart Data Feeds is enabled. | 2015-01-13 11:29:44 Active service: SC Historical Data | 2015-01-13 11:29:44 Time Zone: +01:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2015-01-13 11:29:44 2015-01-13 11:29:44 Local computer clock time | 2015-01-13 11:29:44 2015-01-13 10:29:44 GMT time | 2015-01-13 11:29:44 2015-01-13 11:29:44 Time zone adjusted time | 2015-01-13 11:29:44 Time difference to server time: 0 seconds. | 2015-01-13 11:29:44 Program path: C:\SierraChart 1217_2\ | 2015-01-13 11:29:44 Data Files path: C:\SierraChart 1217_2\Data\ | 2015-01-13 11:29:44 OS Version Number: 6.2 | 2015-01-13 11:29:44 Locale Information: C | 2015-01-13 11:29:44 Checking for new symbol settings for ddf | 2015-01-13 11:29:44 HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 5.9.8.236 | 2015-01-13 11:29:44 HTTP connection to www.sierrachart.com:80 (1556) | Connected. | 2015-01-13 11:29:44 Symbol settings are up-to-date for ddf | 2015-01-13 11:29:45 SC Historical Data | Connected. Historical Intraday data will be requested. | 2015-01-13 11:29:49 HTTP connection to www.sierrachart.com:80 (1556) | Closed. No error. | 2015-01-13 11:29:50 HTTP connection to www.sierrachart.com:80 (1556) | Shutdown and closed. | 2015-01-13 11:29:50 Current selected Data/Trading service: Rithmic Trading | 2015-01-13 11:32:52 Checking for new symbol settings for rim | 2015-01-13 11:32:52 SC Historical Data | Disconnected | 2015-01-13 11:32:52 Rithmic Trading | Port for executable: 49497 | 2015-01-13 11:32:52 Listening socket (956), port 49497 | Closed. | 2015-01-13 11:32:52 Rithmic Trading | Starting server: C:\SierraChart 1217_2\Rim\DTCBridge.exe | 2015-01-13 11:32:52 HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 5.9.8.236 | 2015-01-13 11:32:52 HTTP connection to www.sierrachart.com:80 (1520) | Connected. | 2015-01-13 11:32:52 Requesting symbol settings for rim. Overwrite = on. | 2015-01-13 11:32:52 Symbol settings received. | 2015-01-13 11:32:52 Processed received symbol settings | 2015-01-13 11:32:53 Rithmic Trading | Connecting to the server 127.0.0.1. Port 49497 | 2015-01-13 11:32:54 Socket (1268) | Connected. | 2015-01-13 11:32:54 Rithmic Trading | Connected to server. | 2015-01-13 11:32:54 Rithmic Trading | Sending logon request message. | 2015-01-13 11:32:54 Rithmic Trading | Starting the connection process to data and trading service. | 2015-01-13 11:32:54 Rithmic Trading | Logging is enabled. Log file: C:\SierraChart 1217_2\Rim\Rithmic.log | 2015-01-13 11:32:54 Rithmic Trading | Connecting to Rithmic 01 US server. | 2015-01-13 11:32:54 Rithmic Trading | Server Alert: Market Data Connection Opened | 2015-01-13 11:32:56 Rithmic Trading | Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2015-01-13 11:32:56 Rithmic Trading | Server Name: DTC Bridge. | 2015-01-13 11:32:56 Rithmic Trading | Server protocol version: 5. Client protocol version: 5. There is a protocol match. | 2015-01-13 11:32:56 Rithmic Trading | Logon error from server | 2015-01-13 11:32:56 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-01-13 11:32:56 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-01-13 11:32:56 Socket (1268) | Shutdown and closed. | 2015-01-13 11:32:56 Rithmic Trading | Disconnected from the server. | 2015-01-13 11:32:56 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-01-13 11:32:56 HTTP connection to www.sierrachart.com:80 (1520) | Closed. No error. | 2015-01-13 11:32:57 HTTP connection to www.sierrachart.com:80 (1520) | Shutdown and closed. | 2015-01-13 11:32:57 File >> Disconnect selected. | 2015-01-13 11:32:57 Rithmic Trading | Disconnected from the server. | 2015-01-13 11:32:57 Rithmic Trading | Bridge process is still running. | 2015-01-13 11:33:04 Rithmic Trading | Connecting to the server 127.0.0.1. Port 49497 | 2015-01-13 11:33:06 Socket (1268) | Error received in OnConnect while connecting. Windows error code 10061: Nemohlo být vytvořeno žádné připojení, protože cílový počítač je aktivně odmítl. | 2015-01-13 11:33:07 Socket (1268) | Shutdown and closed. | 2015-01-13 11:33:07 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-01-13 11:33:07 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-01-13 11:33:07 Rithmic Trading | Disconnected from the server. | 2015-01-13 11:33:07 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-01-13 11:33:07 Rithmic Trading | Bridge process is still running. | 2015-01-13 11:33:09 Rithmic Trading | Connecting to the server 127.0.0.1. Port 49497 | 2015-01-13 11:33:11 Socket (1268) | Error received in OnConnect while connecting. Windows error code 10061: Nemohlo být vytvořeno žádné připojení, protože cílový počítač je aktivně odmítl. | 2015-01-13 11:33:12 Socket (1268) | Shutdown and closed. | 2015-01-13 11:33:12 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-01-13 11:33:12 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-01-13 11:33:12 Rithmic Trading | Disconnected from the server. | 2015-01-13 11:33:12 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-01-13 11:33:12 Rithmic Trading | Bridge process is still running. | 2015-01-13 11:33:14 Rithmic Trading | Connecting to the server 127.0.0.1. Port 49497 | 2015-01-13 11:33:16 Socket (1268) | Error received in OnConnect while connecting. Windows error code 10061: Nemohlo být vytvořeno žádné připojení, protože cílový počítač je aktivně odmítl. | 2015-01-13 11:33:17 Socket (1268) | Shutdown and closed. | 2015-01-13 11:33:17 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-01-13 11:33:17 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-01-13 11:33:17 Rithmic Trading | Disconnected from the server. | 2015-01-13 11:33:17 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-01-13 11:33:17 Rithmic Trading | Port for executable: 49512 | 2015-01-13 11:33:19 Listening socket (2436), port 49512 | Closed. | 2015-01-13 11:33:19 Rithmic Trading | Starting server: C:\SierraChart 1217_2\Rim\DTCBridge.exe | 2015-01-13 11:33:19 Rithmic Trading | Connecting to the server 127.0.0.1. Port 49512 | 2015-01-13 11:33:21 Socket (1756) | Connected. | 2015-01-13 11:33:21 Rithmic Trading | Connected to server. | 2015-01-13 11:33:21 Rithmic Trading | Sending logon request message. | 2015-01-13 11:33:21 Rithmic Trading | Starting the connection process to data and trading service. | 2015-01-13 11:33:21 Rithmic Trading | Logging is enabled. Log file: C:\SierraChart 1217_2\Rim\Rithmic.log | 2015-01-13 11:33:21 Rithmic Trading | Connecting to Rithmic 01 US server. | 2015-01-13 11:33:21 Rithmic Trading | Server Alert: Market Data Connection Opened | 2015-01-13 11:33:23 Rithmic Trading | Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2015-01-13 11:33:23 Rithmic Trading | Server Name: DTC Bridge. | 2015-01-13 11:33:23 Rithmic Trading | Server protocol version: 5. Client protocol version: 5. There is a protocol match. | 2015-01-13 11:33:23 Rithmic Trading | Logon error from server | 2015-01-13 11:33:23 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-01-13 11:33:23 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-01-13 11:33:23 Socket (1756) | Shutdown and closed. | 2015-01-13 11:33:23 Rithmic Trading | Disconnected from the server. | 2015-01-13 11:33:23 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-01-13 11:33:23 Rithmic Trading | Bridge process is still running. | 2015-01-13 11:33:25 Rithmic Trading | Connecting to the server 127.0.0.1. Port 49512 | 2015-01-13 11:33:27 Socket (2412) | Error received in OnConnect while connecting. Windows error code 10061: Nemohlo být vytvořeno žádné připojení, protože cílový počítač je aktivně odmítl. | 2015-01-13 11:33:28 Socket (2412) | Shutdown and closed. | 2015-01-13 11:33:28 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-01-13 11:33:28 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-01-13 11:33:28 Rithmic Trading | Disconnected from the server. | 2015-01-13 11:33:28 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-01-13 11:33:28 Rithmic Trading | Bridge process is still running. | 2015-01-13 11:33:30 Rithmic Trading | Connecting to the server 127.0.0.1. Port 49512 | 2015-01-13 11:33:32 Socket (2440) | Error received in OnConnect while connecting. Windows error code 10061: Nemohlo být vytvořeno žádné připojení, protože cílový počítač je aktivně odmítl. | 2015-01-13 11:33:33 Socket (2440) | Shutdown and closed. | 2015-01-13 11:33:33 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-01-13 11:33:33 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-01-13 11:33:33 Rithmic Trading | Disconnected from the server. | 2015-01-13 11:33:33 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-01-13 11:33:33 Rithmic Trading | Bridge process is still running. | 2015-01-13 11:33:35 Rithmic Trading | Connecting to the server 127.0.0.1. Port 49512 | 2015-01-13 11:33:37 Socket (2412) | Error received in OnConnect while connecting. Windows error code 10061: Nemohlo být vytvořeno žádné připojení, protože cílový počítač je aktivně odmítl. | 2015-01-13 11:33:38 Socket (2412) | Shutdown and closed. | 2015-01-13 11:33:38 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-01-13 11:33:38 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-01-13 11:33:38 Rithmic Trading | Disconnected from the server. | 2015-01-13 11:33:38 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-01-13 11:33:38 Rithmic Trading | Bridge process is still running. | 2015-01-13 11:33:40 Rithmic Trading | Connecting to the server 127.0.0.1. Port 49512 | 2015-01-13 11:33:42 Socket (2352) | Error received in OnConnect while connecting. Windows error code 10061: Nemohlo být vytvořeno žádné připojení, protože cílový počítač je aktivně odmítl. | 2015-01-13 11:33:43 Socket (2352) | Shutdown and closed. | 2015-01-13 11:33:43 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-01-13 11:33:43 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-01-13 11:33:43 Rithmic Trading | Disconnected from the server. | 2015-01-13 11:33:43 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-01-13 11:33:43 Rithmic Trading | Port for executable: 49528 | 2015-01-13 11:33:45 Listening socket (2360), port 49528 | Closed. | 2015-01-13 11:33:45 Rithmic Trading | Starting server: C:\SierraChart 1217_2\Rim\DTCBridge.exe | 2015-01-13 11:33:45 Rithmic Trading | Connecting to the server 127.0.0.1. Port 49528 | 2015-01-13 11:33:47 Socket (2360) | Connected. | 2015-01-13 11:33:47 Rithmic Trading | Connected to server. | 2015-01-13 11:33:47 Rithmic Trading | Sending logon request message. | 2015-01-13 11:33:47 Rithmic Trading | Starting the connection process to data and trading service. | 2015-01-13 11:33:47 Rithmic Trading | Logging is enabled. Log file: C:\SierraChart 1217_2\Rim\Rithmic.log | 2015-01-13 11:33:47 Rithmic Trading | Connecting to Rithmic 01 US server. | 2015-01-13 11:33:47 Rithmic Trading | Server Alert: Market Data Connection Opened | 2015-01-13 11:33:49 Rithmic Trading | Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2015-01-13 11:33:49 Rithmic Trading | Server Name: DTC Bridge. | 2015-01-13 11:33:49 Rithmic Trading | Server protocol version: 5. Client protocol version: 5. There is a protocol match. | 2015-01-13 11:33:49 Rithmic Trading | Logon error from server | 2015-01-13 11:33:49 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-01-13 11:33:49 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-01-13 11:33:49 Socket (2360) | Shutdown and closed. | 2015-01-13 11:33:49 Rithmic Trading | Disconnected from the server. | 2015-01-13 11:33:49 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-01-13 11:33:49 Rithmic Trading | Bridge process is still running. | 2015-01-13 11:33:51 File >> Disconnect selected. | 2015-01-13 11:33:52 Rithmic Trading | Disconnected from the server. | 2015-01-13 11:33:52 Rithmic Trading | Port for executable: 49548 | 2015-01-13 11:39:04 Listening socket (2344), port 49548 | Closed. | 2015-01-13 11:39:04 Rithmic Trading | Starting server: C:\SierraChart 1217_2\Rim\DTCBridge.exe | 2015-01-13 11:39:04 Rithmic Trading | Connecting to the server 127.0.0.1. Port 49548 | 2015-01-13 11:39:07 Socket (2488) | Connected. | 2015-01-13 11:39:07 Rithmic Trading | Connected to server. | 2015-01-13 11:39:07 Rithmic Trading | Sending logon request message. | 2015-01-13 11:39:07 Rithmic Trading | Starting the connection process to data and trading service. | 2015-01-13 11:39:07 Rithmic Trading | Logging is enabled. Log file: C:\SierraChart 1217_2\Rim\Rithmic.log | 2015-01-13 11:39:07 Rithmic Trading | Connecting to Rithmic 01 US server. | 2015-01-13 11:39:07 Rithmic Trading | Server Alert: Market Data Connection Opened | 2015-01-13 11:39:09 Rithmic Trading | Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2015-01-13 11:39:09 Rithmic Trading | Server Name: DTC Bridge. | 2015-01-13 11:39:09 Rithmic Trading | Server protocol version: 5. Client protocol version: 5. There is a protocol match. | 2015-01-13 11:39:09 Rithmic Trading | Logon error from server | 2015-01-13 11:39:09 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-01-13 11:39:09 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-01-13 11:39:09 Socket (2488) | Shutdown and closed. | 2015-01-13 11:39:09 Rithmic Trading | Disconnected from the server. | 2015-01-13 11:39:09 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-01-13 11:39:09 Rithmic Trading | Bridge process is still running. | 2015-01-13 11:39:11 Rithmic Trading | Connecting to the server 127.0.0.1. Port 49548 | 2015-01-13 11:39:13 Socket (2448) | Error received in OnConnect while connecting. Windows error code 10061: Nemohlo být vytvořeno žádné připojení, protože cílový počítač je aktivně odmítl. | 2015-01-13 11:39:14 Socket (2448) | Shutdown and closed. | 2015-01-13 11:39:14 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-01-13 11:39:14 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-01-13 11:39:14 Rithmic Trading | Disconnected from the server. | 2015-01-13 11:39:14 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-01-13 11:39:14 Rithmic Trading | Bridge process is still running. | 2015-01-13 11:39:16 File >> Disconnect selected. | 2015-01-13 11:39:18 Rithmic Trading | Disconnected from the server. | 2015-01-13 11:39:18 Current selected Data/Trading service: Rithmic Trading | 2015-01-13 11:50:19 Rithmic Trading | Port for executable: 49580 | 2015-01-13 11:50:30 Listening socket (2492), port 49580 | Closed. | 2015-01-13 11:50:30 Rithmic Trading | Starting server: C:\SierraChart 1217_2\Rim\DTCBridge.exe | 2015-01-13 11:50:30 Rithmic Trading | Connecting to the server 127.0.0.1. Port 49580 | 2015-01-13 11:50:32 Socket (2492) | Connected. | 2015-01-13 11:50:32 Rithmic Trading | Connected to server. | 2015-01-13 11:50:32 Rithmic Trading | Sending logon request message. | 2015-01-13 11:50:32 Rithmic Trading | Starting the connection process to data and trading service. | 2015-01-13 11:50:32 Rithmic Trading | Logging is enabled. Log file: C:\SierraChart 1217_2\Rim\Rithmic.log | 2015-01-13 11:50:32 Rithmic Trading | Connecting to Rithmic 01 US server. | 2015-01-13 11:50:32 Rithmic Trading | Server Alert: Market Data Connection Opened | 2015-01-13 11:50:34 Rithmic Trading | Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2015-01-13 11:50:34 Rithmic Trading | Server Name: DTC Bridge. | 2015-01-13 11:50:34 Rithmic Trading | Server protocol version: 5. Client protocol version: 5. There is a protocol match. | 2015-01-13 11:50:34 Rithmic Trading | Logon error from server | 2015-01-13 11:50:34 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-01-13 11:50:34 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-01-13 11:50:34 Socket (2492) | Shutdown and closed. | 2015-01-13 11:50:34 Rithmic Trading | Disconnected from the server. | 2015-01-13 11:50:34 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-01-13 11:50:34 Rithmic Trading | Bridge process is still running. | 2015-01-13 11:50:36 Rithmic Trading | Connecting to the server 127.0.0.1. Port 49580 | 2015-01-13 11:50:38 Socket (1608) | Error received in OnConnect while connecting. Windows error code 10061: Nemohlo být vytvořeno žádné připojení, protože cílový počítač je aktivně odmítl. | 2015-01-13 11:50:39 Socket (1608) | Shutdown and closed. | 2015-01-13 11:50:39 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-01-13 11:50:39 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-01-13 11:50:39 Rithmic Trading | Disconnected from the server. | 2015-01-13 11:50:39 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-01-13 11:50:39 Rithmic Trading | Bridge process is still running. | 2015-01-13 11:50:41 Rithmic Trading | Connecting to the server 127.0.0.1. Port 49580 | 2015-01-13 11:50:43 Socket (2520) | Error received in OnConnect while connecting. Windows error code 10061: Nemohlo být vytvořeno žádné připojení, protože cílový počítač je aktivně odmítl. | 2015-01-13 11:50:44 Socket (2520) | Shutdown and closed. | 2015-01-13 11:50:44 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-01-13 11:50:44 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-01-13 11:50:44 Rithmic Trading | Disconnected from the server. | 2015-01-13 11:50:44 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-01-13 11:50:44 File >> Disconnect selected. | 2015-01-13 11:50:46 Rithmic Trading | Disconnected from the server. | 2015-01-13 11:50:46 |
| [2015-01-13 16:54:45] |
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This is the relevant error message from the Message Log: Rithmic Trading | Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2015-01-13 11:50:34 For help with this refer to step 17 here: Rithmic Trading Platform Service: Setup Instructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-01-13 16:54:59
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| [2015-01-13 18:20:28] |
| User872517 - Posts: 1 |
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I try all what you writte on your side but nothing. I do not have so much time to waste it. It is very complicated. NinjaTrader is much more easier. Sorry, I go there. It is your fault. br |
| [2015-01-13 19:45:54] |
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It is very complicated. NinjaTrader is much more easier. Sorry, I go there. It is your fault. No, it is not our fault. This is fully the responsibility of Rithmic and your broker. A permission denied error, can have numerous causes and is from the Rithmic system. And Rithmic has been told about this problem many many times. It is not something we have any control over at all. Ninja uses a completely different kind of method to connect to Rithmic. From what we are told, it is a very old API component from Rithmic and does not have apparently all the same connection issues. A Rithmic "permission denied" error is a very common problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-01-13 19:46:44
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