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Date/Time: Wed, 15 May 2024 15:01:24 +0000



Post From: Rithmic Demo connection failure

[2015-01-13 19:45:54]
Sierra Chart Engineering - Posts: 104368

It is very complicated. NinjaTrader is much more easier.
Sorry, I go there.

It is your fault.

No, it is not our fault. This is fully the responsibility of Rithmic and your broker. A permission denied error, can have numerous causes and is from the Rithmic system. And Rithmic has been told about this problem many many times.

It is not something we have any control over at all. Ninja uses a completely different kind of method to connect to Rithmic. From what we are told, it is a very old API component from Rithmic and does not have apparently all the same connection issues. A Rithmic "permission denied" error is a very common problem.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2015-01-13 19:46:44