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Date/Time: Fri, 04 Oct 2024 14:02:39 +0000



update data of new intraday chart

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[2013-03-25 18:36:01]
Buddy - Posts: 12
today I made a new intraday chart with symbol ESTX50-201306-DTB (never used before)
I managed to get historical data by disconnecting and connecting again but intraday data are not coming in. I checked all possibilities from 3.1 to 3.10 but nothing helps.

Data are shown on TWS from Interactive Brokers

Please advice me what to do, thanks
Ton
[2013-03-25 19:05:22]
Sierra Chart Engineering - Posts: 104368
Is Sierra Chart actually receiving real-time data for that symbol? To confirm this, refer to help topic 3.4 here:

http://www.sierrachart.com/index.php?l=doc/helpdetails3.html#h3.4
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-03-25 19:06:13
[2013-03-25 19:42:36]
Buddy - Posts: 12
Situation still the same, historical data are coming in when I disconnect and connect again but intraday data not.
[2013-03-25 19:55:36]
Sierra Chart Engineering - Posts: 104368
Help topic 3.4 gives very precise instructions to determine if Sierra Chart is receiving real-time data for a particular symbol. Are you receiving real-time data for ESTX50-201306-DTB within Sierra Chart? We still do not have an answer to that question.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-03-25 19:56:05
[2013-03-26 10:11:19]
Buddy - Posts: 12
Answer:
When I stopped trying after 5 hours on monday Sierra Chart did not receive real/time data for ESTX50/201306/DTB
However after starting up on tuesday in the morning local time, your time about 06:00 intraday data real time were receiving by Sierra Chart. I don't know why.

Thank you for trying to help me

Ton

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