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FOOTPRINT ONLY SHOWING ZERO'S

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[2013-05-20 15:37:42] #1 [Go To First Post]
User57124 - Posts: 48
today I paid for Sierra chart prior I was running a free version(software V976)... Only my first bar footprint after paying and restarting is showing volume numbers all prior is showing zero's ??? what do I need to change so prior history volume will plot in footprints looking left on my screen thx in advance Date Time Of Last Edit: 2013-05-20 15:38:44

[2013-05-20 16:48:17] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Please follow the instructions here: http://www.sierrachart.com/index.php?l=doc/doc_TickbyTickDataConfiguration.php Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-10-23 21:16:25

[2013-10-23 20:57:05] #3 [Go To First Post]
User99360 - Posts: 5
Hi, i have a similar problem. I am using the Numbers Bars Study and the trial Version of serria chart. my Charts on ES, DAX etc are also showing zeros. The AUDCHF chart is display correctly. If I use only Volume it does work. If I switch die Bid Vol x Ask Vol I get the zeros Thanks Best Regards Andi

[2013-10-23 23:35:54] #4 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This is explained at the bottom of this page here: https://www.sierrachart.com/index.php?l=doc/doc_TickbyTickDataConfiguration.php#HistoricalBidAskVolume It has to do with the historical data from the service being used. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2013-10-24 08:05:11] #5 [Go To First Post]
User99360 - Posts: 5
Hi, I red that topic, biut I still get it not to work. I tried it wirth the SC Historical Intraday Futures Data and the SC Historical data feed. I also loaded new with "Edit Downlaod Data" but I still see the zeros Thanks Best Regards

[2013-10-24 09:43:39] #6 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Use the service named "SC Historical Intraday Futures Data". After switching to that service you need to re-download the data for the symbol with Edit >> Delete All Data and Download. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2013-10-24 15:40:18] #7 [Go To First Post]
User99360 - Posts: 5
Hi, I tried the "SC Historical Intraday Futures Data" data feed. After I performed the "Edit >> Delete All Data and Download" I just see a black window in the Chart. Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ES#.scid \| 2013-10-24 15:38:17 HD Request # 12 - Downloading Intraday chart data for ES# to the file ES#.scid. Service: scsrv \| 2013-10-24 15:38:18 HD Request # 12 - Using server: ds4.sierracharts.com port 10049 \| 2013-10-24 15:38:18 Resolved address ds4.sierracharts.com to IP 204.11.49.26 \| 2013-10-24 15:38:18 The network socket is connected. \| 2013-10-24 15:38:18 HD Request # 12 - Requesting up to 7 days of Intraday data. \| 2013-10-24 15:38:18 HD Request # 12 - Decompressing data. \| 2013-10-24 15:38:18 Socket closed. No error. \| 2013-10-24 15:38:18 HD Request # 12 - Server does not have data for the symbol ES# \| 2013-10-24 15:38:18 HD Request # 12 - Received 0 records and wrote 0 records for ES# \| 2013-10-24 15:38:18 HD Request # 12 - Intraday download COMPLETE for ES# \| 2013-10-24 15:38:18 Real-time intraday chart data file updates started for ES# \| 2013-10-24 15:38:18

[2013-10-24 16:08:59] #8 [Go To First Post]
Sierra Chart - Max - Posts: 5590
You will need to change the symbol to ESZ3, please follow the instructions here: https://www.sierrachart.com/index.php?l=doc/doc_SwitchingSymbols.html#ChangingChartSymbol Sierra Chart Support

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