Login Page - Create Account

Support Board


Date/Time: Sat, 20 Apr 2024 00:36:13 +0000



Rollover Fail

View Count: 804

[2014-12-11 14:29:14]
conr - Posts: 204
Reloaded my ES continuous charts for March contract and now it keeps freezing. Had to use Task Manager to close the program. Restarted and it appeared to be downloading with no problem. Green window popped up and said download complete. Clicked on chart and said not responding. Using SC Data.
[2014-12-11 15:13:37]
conr - Posts: 204
Had to use the Task manager again to shut down. Restarted and the green historical download complete window stays on. The charts update but then freeze. This is a continuous thing every couple of minutes along with the message log window constantly appearing.
[2014-12-11 17:12:50]
Sierra Chart Engineering - Posts: 104368
Follow the instructions here and delete the Intraday data file for the most recent 3 futures contracts for the ES:

https://www.sierrachart.com/index.php?page=doc/doc_IntradayDataEditor.html#DeletingDataFile
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account