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Date/Time: Fri, 26 Apr 2024 04:39:47 +0000



connecting to the internet

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[2014-12-09 14:14:13]
User76992 - Posts: 1
I tried to change from the forex charts to the futures and it says that it is trying to re-connect and has not reconnected for over 24 hours. I tried rebooting, changing back to forex etc but nothing works.
[2014-12-09 15:29:12]
Sierra Chart - Max - Posts: 5596
1. What Data or Trading service are you using or do you wish to use? See this page for the list:
http://www.sierrachart.com/index.php?page=data.php&CAID=def

Or, if you heard about Sierra Chart from a trading/broker service and want to use their service with Sierra Chart, tell us which one you were referred from.

2. Provide a copy of the Message Log, by following these instructions:
http://www.sierrachart.com/index.php?l=PostingInformation.php#log
Sierra Chart Support
[2014-12-09 16:18:20]
Sierra Chart Engineering - Posts: 104368
You need to set Global Settings >>Data/Trade Service Settings >> Service to SC Forex Data. Here are instructions:
Sierra Chart Real Time and Historical Forex and CFD Data Service: Setup Instructions
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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