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Date/Time: Fri, 19 Apr 2024 20:11:46 +0000



WHAT

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[2014-11-28 18:40:57]
User15915 - Posts: 2
WHAT I need to do for your software so it can accept my login???? Can you explain for me step by step what EXACTLY I NEED TO DO??????? Firewall has been turned off, Windows 8.1 x64. CAN YOU CREATE SPECIAL SECRET INSTRUCTION ABOUT HOW TO START AND LOGIN INTO YOUR SOFTWARE??????? No proxy, no firewall. WHAT else can be a problem for your software so it can accept login?????
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[2014-11-28 18:54:06]
Sierra Chart Engineering - Posts: 104368
What firewall software is your computer running?

Restart your computer and try logging in again.

There is a problem with DNS on your side. If restarting does not help, then most likely it is caused by a firewall and you will have to uninstall it from your system. If you are only using the Windows firewall, this will not cause a problem and that cannot be uninstalled.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
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Date Time Of Last Edit: 2014-11-28 18:54:28

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