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Direct MessagesDate/Time: Fri, 26 Apr 2024 03:11:49 +0000
Rithmic connection – Your current service package does not support this function...
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| [2014-11-24 21:56:58] |
| User76173 - Posts: 1 |
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I am by a new broker and newly have Rithmic data feed. I have a problem with Data/Trade Service Settings. At the Service box at the top I have "Rithmic Trading (Not enabled on package)", instead of "Rithmic 01" (which my broker wrote me I should see there). So I can not connect to data feed, when I try it, in the Message Log there is "Your current service package does not support this function. Select 'Help >> Account Control Panel' to change your package." I have Sierra Package 3 purchased since August until August 2015. Thank you for help. Date Time Of Last Edit: 2014-11-24 21:57:15
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| [2014-11-24 22:55:21] |
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This problem has been solved for your account. Restart Sierra Chart. You will see "Rithmic Trading". The broker information is old. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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