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Date/Time: Sun, 21 Apr 2024 20:44:16 +0000



This order was rejected with other order in compound order

View Count: 1730

[2014-11-18 09:57:09]
AC95366 - Posts: 24
data feed : CQG
Software version: 1204
broker:amp

issue 1: order was rejected in FTSE100 ( F.US.QFAZ14)
(i)use Bracket order:
the trade service log show "Trade Order Error - CQG order update (Rejected). Info: This order was rejected with other order
in compound order. Internal Order ID: 51257. Service Order ID: 485342564. Symbol: F.US.QFAZ14 | 2014-11-18 16:58:46 *"

(ii)no use Bracket order:
the trade service log show "Trade Order Error - CQG order update (Rejected). Info: Cannot route the order at this time.
Internal Order ID: 51272. Service Order ID: 485318087. Symbol: F.US.QFAZ14 | 2014-11-18 17:05:12 *"

issue 2:Bracket order (child order) can't cancel at the same time with parent order in CAC40.
I have to cancel the child order by hand after the cancel of parent order.
pls refer to attached pictures (CAC 1 &2), tks!







imageCAC 1.jpg / V - Attached On 2014-11-18 09:56:23 UTC - Size: 159.65 KB - 354 views
imageCAC 2.jpg / V - Attached On 2014-11-18 09:56:33 UTC - Size: 157.08 KB - 316 views
[2014-11-18 20:15:19]
Sierra Chart Engineering - Posts: 104368
1. The message text after "Info:" is from CQG. Contact your broker about the order routing problems with CQG.

2. This would be a problem on the CQG side. However, in the latest Sierra Chart version support for server side bracket orders with CQG has been removed which will solve this problem.

Therefore, update Sierra Chart by selecting Help >> Download Prerelease.

There are two CQG services available, one that uses FIX and one that uses the Web API. In the case of the Web API one, there is no server-side OCO or bracket order support because CQG does not support those with their web API.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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